Posted Oct 13, 2015 on Hotels
My boyfriend and I stayed in one room with a hot tub, it was fine, there were no issues there. I booked another room for my friends, and when we returned to stay for the evening, they discovered that there were no towels in their room, no pillows, and the hot tub had a hole in it. We went to the front desk to inquire, the lady that was working was very rude, not helpful and basically said there was nothing that could be done. I was very upset I paid for a room with a hot tub when it couldn't be used.