Ratings based on 468 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from East Lothian

Posted May 24, 2017
The hotel was nice but from a world renowned resort we expected a bit more than that, there was no wow factor. The lady checking us in wasn't very warm/enthusiastic. We had a room with a balcony, pleasant although when sitting out the thick top railing tended to block the view of 18th green/1st tee at eye level. There was no info book about the hotel in the room, only about the local area. Room could have done with a picture on bare wall. Dinner was tasty although venison was overcooked. Breakfast was average, took a while and sausages were bland. Carnoustie itself has not much going on so most guests are here for the golf. We had a nice drink outside overlooking the 1st tee. Overall, an enjoyable stay but no wow factor that you'd expect from a famous resort to push it above average.
Comment from Hotel Management
May 24, 2017 by Reservations, Hotel Management
I am so sorry to hear of your dissatisfaction of your stay. I have passed your comments on to their relevant departments for review. We hope you will give us another opportunity in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous location

Posted May 19, 2017
Pros: Location
Cons: The pool and the spa were dated. TV channels in the room need to include sports channels
A room overlook the 18th hole. It was an absolute horrific you. Hotel was very adequate. Food was superb in the dining room, only complaint would be that there was no golf TV or sports in the room-you have to go down to the bar in order to see The ongoing tournaments.
Comment from Hotel Management
May 19, 2017 by Reservations, Hotel Management
Thank you for the great review, We are hoping to have all your cons refurbished and updated in the upcoming year. Looking forward to seeing you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Nice hotel with excellent, friendly staff

Posted May 17, 2017
Pros: Satff and the feeling of space - even in the standard rooms.
Cons: Fridges in the rooms would be nice - although there is an ice machine on each floor.
Location: Lovely walks along the beach and the small town is within walking distance too.
We were 3 friends away for one night - we had 3 separate double rooms (without a single supplement) and although we ere staying in standard rooms they were large, bright, very well furnished with bright clean bathrooms. I have stayed in a deluxe room at Marine Hotel in North Bwerwick paying more than twice the price and you couldn't swing a cat in that room - much better facilities here. But the best thing about the hotel was the staff - everyone was friendly and helpful.
Comment from Hotel Management
May 19, 2017 by Reservations, Hotel Management
Thank you for your comments, our staff work hard everyday to give our guests a great experience. I am happy to hear our rooms were big enough for your needs and look forward to welcoming the 3 of you again in the near future
4 out of 5
Recommended
for Couples
by A verified traveler from Aberdeen

Nice enough hotel

Posted May 12, 2017
Pros: Lovely views of the golf course and lovely breakfast
Cons: The room that we had
Location: Handy for Broughty Ferry and Dundee and a 10 minute walk to The Thai Restaurant where we had a lovely meal.
Nice hotel but unfortunately we got one of the 'older' rooms which was in need of an upgrade. Had lovely meal in the hotel on one of our nights and the staff were very pleasant, would have liked the receptionist when we checked in to be a bit more friendly. Overall a good stay and would return but only if we got a room upgrade!
Comment from Hotel Management
May 13, 2017 by Reservations Manager, Hotel Management
Many thanks for your comments, We are almost complete with our refurbishment with currently 80% of rooms completed and the rest to get done by Christmas. We look forward to seeing you again in the near future
5 out of 5
Recommended
for Everyone
by A verified traveler from Falkirk

Excellent hotel with spa and close to the beach.

Posted May 7, 2017
It was the most relaxing stay ever! Excellent food, service and surroundings. Friendly staff and clean room with a lovely sea view and amazing spa facilities. We will be back again soon!
Comment from Hotel Management
May 13, 2017 by Reservations Manager, Hotel Management
Thanks for the high rating, we feel we have something for everyone here at Carnoustie. Look forward to seeing you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Vancouver, BC, Canada

Wonderful old traditional golf hotel.

Posted May 4, 2017
Great staff!! I highly recommend this hotel! It is a traditional old style golf hotel that has modern , clean rooms!
Comment from Hotel Management
May 13, 2017 by Reservations Manager, Hotel Management
Thanks for the great score. We worked hard to find the right balance of old and new and glad you enjoyed it. Look forward to seeing you again in the near future
5 out of 5
Recommended
for Everyone
by A verified traveler from Fife

Super hotel, lovely location

Posted Apr 27, 2017
Pros: Staff, service, location, pleasant atmosphere.
Cons: Nothing comes to mind.
Location: Lovely views, beach walks, shopping nearby.
Fabulous view from comfortable twin room. Super spa and swimming pool is a bonus.
Comment from Hotel Management
May 19, 2017 by Reservations, Hotel Management
Thank you for your review, I am glad we had everything you were looking for. See you again soon
3 out of 5
by A verified traveler

Good for golf

Posted Apr 19, 2017
Hotel would be ok if there to play golf but non golf players go somewhere else. Leisure facilities very basisc. Room was nice and staff lovely but lounge small and not very clean. Only had breakfast and was not really impressed. No drinks menu at bar only a wine menu and when given to me was dirty Again hotel prob ok if just want to play golf. Get a sleep and leave
Comment from Hotel Management
May 19, 2017 by Reservations, Hotel Management
I am sorry to hear of your disappointment during your stay. I have passed your comment on to the relevant departments. I hope we would be able to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Great location

Posted Apr 17, 2017
Very happy with my stay, hotel was quiet and comfortable. Breakfast was excellent and staff all very helpful.
Comment from Hotel Management
May 19, 2017 by Reservations, Hotel Management
I am happy to hear you had a comfortable staff. Hope you will visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fife

Comfortable hotel in super location

Posted Apr 6, 2017
Pros: The staff are super and the location is fantastic. Easy parking, lovely beach walks, nice restaurants in the area.
Cons: Nothing springs to mind.
Location: Beachside location is great for coastal or golf course walks.
Our 3 night stay was very pleasant. We used the pool several times and had breakfast in our room one morning which was lovely. Our room overlooked the 1st tee of the golf course - very picturesque.