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We get our room at noon ..!! Before at check in hour , thanks to staff was nice..!!
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
Overall it was a good stay. Only thing is I wish they would had much more clear on what extra fee will be charging and explain about the parking rules and regulation to customers before hands.
Incredibly convenient and of great value. Great price compared to other hotels in area and were able to save on the car rental by staying directly at the airport the night before departure.
Everything great.PR is living an emergency situation, this hotel is near my home, me and my family need a safety place
I had a great stay at the hotel. The rooms are very spacious, clean and look exactly as on the hotel website. From the lobby to the pools or the gym you will find many details that will amazed you. The hotel is even nicer in real that on the picture. The staff is very nice, helpful and smiling. They ...
I liked the hotel, I survived the hurricane hear.
The hotel is in a great location. Close to the beach and restaurants. The pool is a very nice size pool with comfortable water temperature. Great service at the pool and at the beach. The staff was very friendly and accommodating. They also have live music several days of the week. There is a game ...
The hotel was awesome they had a lot going on with FEMA and the hurricanes but they didn't miss a beat. From the moment we checked in, my husband and I, the bell hop took our bags right away. It was quite check in time so they gave us free drinks. 15 minutes later they said our room was ready. Great! ...
I vacationed in PR last March and loved it so much I came back in August! I was so impressed with the hotel accommodations and especially the staff. They were very attentive, caring and professional! It's the only hotel I will stay at in Puerto Rico!
Stayed for 4 nights in this location, It was comfortable and clean. Enjoyed being close to a lot of stuff, and being able to walk for less than 5 minutes and be at the beach. The beach that this is by seems more for locals but that was no issue. Overall my friends and I enjoyed this place a lot and ...
I stayed here from 9/15-9/18 right after hurricane irma and before hurricane maria. The hotel was beautiful just like it's pictures on expedia and both hotel restaurants had great authentic puerto rican food to enjoy. Plus side the hotel has it's own pool plus is across the street from the Carolina ...
For the price the hotel is good for the person that wants a place to sleep and plans on using the room for sleep and changing of clothes. I recommend it for a weekend trip and you plan on being on the beach or sightseeing most of the time. The bathroom in my room was very nice. The aesthetics of ...
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