Featured Image Lobby Lobby Lobby Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Kitchenette In-Room Kitchenette In-Room Kitchenette Living Area Balcony Guestroom View Bathroom Pool Indoor Pool Indoor Pool Indoor Pool Fitness Facility Gym Billiards Billiards Billiards Childrens Play Area - Indoor Dining Restaurant Restaurant Restaurant Restaurant Cafe Cafe Cafe Cafe Sports Bar Ballroom Banquet Hall Reception Hall Reception Hall Meeting Facility Meeting Facility Meeting Facility Fireplace Hotel Front Hotel Front Hotel Front Hotel Front Hotel Front - Evening/Night Hotel Front - Evening/Night Outdoor Dining Outdoor Dining Terrace/Patio View from Hotel
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Room type

Standard King Room

Max Occupancy: 3 guests (up to 1 child)

Standard King Lake View Room

Max Occupancy: 3 guests (up to 1 child)

Privilege Lake View Room

Max Occupancy: 2 guests (up to 1 child)

Studio Apartment

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotelFamily-friendly hotel with restaurant and indoor pool

Location

This family-friendly Caroline Springs hotel is located on a lake, 4.6 mi (7.4 km) from Watergardens Town Centre, and within 12 mi (20 km) of Highpoint Shopping Centre and Flemington Racecourse. Galli Estate Winery and Tabcorp Park are also within 12 mi (20 km).

Hotel Features

A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 58 rooms provide balconies, sitting areas, and wired Internet. Guests will also find LCD TVs, minibars, and room service.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Mercure Melbourne Caroline Springs provides a spa tub and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Mercure Melbourne Caroline Springs is a smoke-free property.

  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Front desk (limited hours) 
  • Indoor pool 
  • Luggage storage 
  • Meeting rooms 3 
  • Restaurant 
  • Smoke-free property 
  • Spa tub 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 58 
  • Year Built 2011 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  

Internet

Available in all rooms: Wired internet access ( 15 AUD per 24-hour period )

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Climate control 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (limited hours) 
  • Separate sitting area 
  • Shower only 
  • Wired high-speed Internet access (surcharge) 
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Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

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Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Playground on site 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 11 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours. Contact information can be found in the booking confirmation.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 2 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 44 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Parking height restrictions apply

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Fee for in-room high-speed Internet (wired): AUD 15 per 24-hour period (rates may vary)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 44 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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