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Get an overview of this hotelFamily-friendly hotel with casino and restaurant

Location

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Watergardens Town Centre, Cairnlea Lakes, and Overnewton Castle. Ace Karts - Real Life Racing and Galli Estate Winery are also within 9 mi (15 km).

Hotel Features

Along with a casino, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 58 rooms provide conveniences like sitting areas and coffee makers, plus balconies and LCD TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and minibars.

Mercure Melbourne Caroline Springs

Renovations & Closures

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Mercure Melbourne Caroline Springs provides a spa tub and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers a casino, a terrace, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Mercure Melbourne Caroline Springs is a smoke-free property.

  • Free WiFi 
  • Front desk (limited hours) 
  • Free newspapers in lobby 
  • Spa tub 
  • Television in common areas 
  • Fitness facilities 
  • Indoor pool 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 58 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee shop or café 
  • Conference space 
  • Dry cleaning/laundry service 
  • Billiards or pool table 
  • ATM/banking 
  • Elevator/lift 
  • Meeting rooms 3 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Conference center 
  • Year Built 2011 
  • Free self parking 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 19 per night ), Wired internet access ( AUD 19 per night )

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Wired high-speed Internet access (surcharge) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Balcony 
  • Separate sitting area 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Desk 
  • Iron/ironing board 
  • Cable TV service 
  • WiFi (surcharge) 
  • In-room safe (laptop compatible) 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Playground on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 11 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours. Contact information can be found in the booking confirmation.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 44 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 250.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 19 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 19 per night (rates may vary)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 44 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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