Ratings based on 2,909 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Louisiana

Poor services and high price

Posted Jul 27, 2017
Pros: Internal patio is nice for having a beer or wine in the evening, but you need to bring your own bottle and cups. There is no bar on this area.
Cons: Having a more friendly staff. Adding a bar to the first floor.
Location: Easy to access and go to Santa Barbara, but there are nothing around.
The staff doesn't make any effort to help on special requests. High prices for minimum services and no complimentary breakfast.
Comment from Hotel Management
Jul 27, 2017 by Front Desk supervisor , Hotel Management
Dear guest, Than you for staying with us, we appreciate your feedback, your feedback help us to in proof our guest service, we are really sorry we did not fulfill your needs, we hope you would consider staying with us again and we can assure you will have a great experience. Once again thank you and we hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from paramount

Pleasant stay

Posted Jul 26, 2017
Cozy Inn. Will definitely return and enjoy more of its annemities
Comment from Hotel Management
Jul 27, 2017 by Ana Gaona , Hotel Management
Dear Guest, Thank you for staying with us, we appreciate your feedback. we hope to see you back soon in your next visit to the beautiful town of Carpinteria.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

nice hotel in Carpinteria

Posted Jul 14, 2017
Pros: location, it is cleaned well maintained, it is a very pretty hotel
Cons: it was so busy the first day that the house keeper did not come until 3:30. we had been gone all day but came back at 3:30 and the room was not clean
Location: near the beach but I did drive. I like Crushcakes restaurant - it is casual but god healthy food, the Giannfranco's Trattoria is form, good!
Nice rooms with a little patio. You can have an outer room with a pupation or ask for a room with a patio on the inner courtyard. I plan to get an inner courtyard next time. It has a gym, and a pool. There is a restaurant upstairs. I love this little town and feel this hotel is the nicest place to stay there.
Comment from Hotel Management
Jul 15, 2017 by Front Desk supervisor , Hotel Management
Dear guest, Thank you for staying with us, we really appreciate your feedback, we are glad to hear you enjoyed your stay with us, as you did say we have been really busy this summer and we apologize for the room service not been on time, we hope you would consider to stay with us again in your next visit to the lovely town of Carpinteria,Thank you and we hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel!

Posted Jul 11, 2017
Nice room and amenities! We would stay there again!
Comment from Hotel Management
Jul 16, 2017 by Front Desk Supervisor , Hotel Management
Dear guest, Thank you for staying with us, your feedback its highly appreciated, we work hard to make our guest happy and comfortable, we hope to see you back soon in your next visit to the beautiful town of Carpinteria.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
It is a great hotel. Can usually get a great price. Always clean and convenient
Comment from Hotel Management
Jul 2, 2017 by Front Desk supervisor , Hotel Management
Dear guest, Thank you for staying with us, your feedback its highly appreciated, we are glad you enjoy your stay and we can could accommodate your needs, we hope to see you back soon. Once again thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was about 5 min drive to Beach.

Posted Jun 30, 2017
Pros: courtyard was very nice. Close to the beach and some restaurants within walking distance. Beds were very comfortable and room has a refrigerator.
Cons: The bathroom in our room had tiles missing on walls. Cobwebs hanging from ceiling in room. Rest of room was clean.
Location: Carpinteria beach nearby was great. Clean and not to crowded. Clementines restaurant near hotel has great food.
Hotel was fairly nice and staff very friendly. Easy to find from the freeway. We arrived at 2 and a room was ready so we were able to check in early which was nice.
Comment from Hotel Management
Jul 2, 2017 by Front Desk supervisor , Hotel Management
Dear guest, Thank you for staying with us, we appreciate your feedback, we are really glad to hear you had a pleasant stay, i would like to apologize for the restroom not been in the best condition, we are making renovation in all the property restrooms and we are hoping to get them done by the end of this year. Thank you and we hope to see you back soon in your next visit to the beautiful town of Carpinteria.
4 out of 5
Recommended
for Everyone
by A verified traveler from orange County, CA

Conveniently located near beach

Posted Jun 28, 2017
Pros: Beds comfortable
Cons: Unknown, only one night stay
Location: Went to wedding, not vacation or sightseeing.
All well - only issue is getting into hotel from street - had to drive south and make u turn to enter hotel parking lot since there was no left turn lane available. First available left is on ramp to 5 south.
Comment from Hotel Management
Jun 30, 2017 by Ana Gaona , Hotel Management
Dear guest, Thank you for staying with us, we really appreciate your feedback. we hope to see you back soon in your next visit to Carpinteria.
5 out of 5
Recommended
for Everyone
by A verified traveler from phillips ranch, ca

nice environment, wonderful restaurant,

Posted Jun 25, 2017
Location: many restaurants shops in walking distance
great staff, comfortable room, atmosphere wonderful enjoyed happy hour twice in the hotel, food fantastic
Comment from Hotel Management
Jun 28, 2017 by Manager, Hotel Management
We could not agree more! Thank you for staying with us and we are very happy you enjoyed your stay and our Restaurant. Safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Carpinteria

Posted Jun 18, 2017
This is the second time my husband and I have stayed here with our son. My son sleeps in a crib and they've always had one available for us. We asked to be on the third floor because the last time we were on the bottom floor and the guests above us were loud. It was clean and quiet. A very pleasant stay. We will definitely stay there again the next time we're in Carpinteria.
Comment from Hotel Management
Jun 19, 2017 by Manager, Hotel Management
We are delighted you always enjoy your stay with us and glad to be able to provide a Crib when necessary. Our Housekeeping team work hard to ensure rooms are clean for our guests to feel comfortable in. On behalf of our entire team, Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Wedding guest

Posted Jun 3, 2017
Booked rooms for our wedding guests! They enjoyed their stay.
Comment from Hotel Management
Jun 4, 2017 by Front desk Supervisor , Hotel Management
Dear guest, Thank you for your feedback, We are glad to hear about you wedding guests had a good experience on our property, we hope to see you back soon. Best Regards, Ana