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Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa


This family-friendly Carrara hotel is located in the suburbs, within 1 mi (2 km) of Palm Meadows Golf Course and Lakelands Golf Club. Surfers Paradise Golf Club and Metricon Stadium are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 292 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and balconies or patios. 24-hour room service, LCD TVs, and in-room massages are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

This 4.5-star property offers access to limo/town car service and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

Mercure Gold Coast Resort is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Coffee/tea in common areas 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 10097 
  • Conference space size (meters) - 938 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Full-service spa 
  • Garden 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 6 
  • Multilingual staff 
  • Number of buildings/towers - 8 
  • Number of floors - 3 
  • Number of meeting rooms - 6 
  • Number of outdoor pools - 2 
  • Outdoor tennis courts 2 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Smoke-free property 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 292 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Valet parking (surcharge) 
  • Wedding services 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  
  • Outdoor tennis courts  
  • Refrigerator  

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony or patio 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Pay movies 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Shower/tub combination 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Future Therapy has 3 treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 16 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per day.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10.00 and AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Airport shuttle fee per child: AUD 0.01 (one way)
  • Valet parking fee: AUD 5.50 per stay
  • In-room microwave fee: AUD 50.00 per week
  • Rollaway bed fee: AUD 45.00 per day
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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