Ratings based on 2,988 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Relaxing stay, great staff

Posted Aug 18, 2016
Pros: I think the staff added a personal touch, especially the cleaning lady, Lea, was not only very pleasant but showed me how do do ‘towel art.
Cons: Real instead of machine coffee for the breakfast.
Location: For me the location was convenient to get to CBus stadium, and would be perfect for a golf player as the hotel is surrounded by a golf course.
I initially chose this hotel because of its proximity to the CBus stadium at Robina. I was presently surprise by the green surrounds and the helpfulness of the staff. In particular the man at reception, whose name I do not know, was very considerate when we extended our stay and arranged for us to keep the same room.
Comment from Hotel Management
Aug 31, 2016 by Daniel Peterson Front Office Manager, Hotel Management
Hi Anon, Thanks for the review. We are glad to hear that you enjoyed your stay and I have passed on your feedback regarding the coffee. We look forward to seeing you again. Kind Regards Daniel Peterson
4 out of 5
by A verified traveler from melbourne, aus

A great escape location

Posted Aug 15, 2016
This hotel is not right in the hustle and bustle of the Gold Coast. It is far enough out to feel secluded yet close enough to drive within a few minutes. The facilities are wonderful and aplenty. Room service wasn't the best-food may have been sitting around before arriving to our room. It was cold. But don't let that stop you staying here, the restaurant looked great.
Comment from Hotel Management
Aug 31, 2016 by Daniel Peterson Front Office Manager, Hotel Management
Dear Gemz Thanks for the review. I have forwarded your comment to our In Room Dining team to review their processes. Thank you once again and we look forward to welcoming you back Kind Regards Daniel Peterson
5 out of 5
by A verified traveler

Nice and close to a golf course

Posted Aug 2, 2016
Was a nice place with many things to do there . The gym was great and was large and many weights. Room service was great with good quality food. A nice quiet spot which we enjoyed very much.
Comment from Hotel Management
by Daniel Peterson Front Office Manager, Hotel Management
Dear Anon Thanks for the review, We look forward to the opportunity of welcoming you back Kind Regards Daniel
4 out of 5
by A verified traveler from sydney

Calm and serine, lots of nice bird life. Very nice

Posted Aug 1, 2016
Pros: Very friendly staff, very helpful. Water pressure in the showers is the best I've ever experienced.
Cons: Bathrooms nice and big, but alittle tired.
Location: Good location to pacify fair and freeway not to far away
Great outlook across the golf course. Staff couldn't do enough for me. Great to see good Australian trained staff with a very professional attitude.
Comment from Hotel Management
by Daniel Peterson Front Office Manager, Hotel Management
Dear Pav, We are delighted to receive such welcoming comments regarding the service offered by our staff. They are truly an asset to our business. Thank you and we look forward to seeing you again Kind Regards Daniel
4 out of 5
by A verified traveler from Buenos Aires

Un lugar para descansar

Posted Jul 26, 2016
Lindo hotel, con mucho verde. Muy limpias y cómodas las habitaciones. Se necesita tener automóvil porque está alejado de las principales atracciones. Volvería sin dudarlo
Comment from Hotel Management
by Daniel Peterson, Director de Recepción, Hotel Management
Estimado Adrian, Gracias por la revisión, nos complace escuchar que haya disfrutado de su estancia y esperamos verte de nuevo
5 out of 5
by A verified traveler from Canberra

Close to Facilities

Posted Jun 19, 2016 on Wotif
Great check-in even knew that it was my son's birthday and congratulated him to his surprise. No fuss the young children were welcome. Room was well furnished and spotless. The beds were excellent not too hard and not too soft... Check-out was just as easy and no fuss. No trouble finding parking under cover and the grounds were lovely. Carrara markets very close and 10 minutes to Broadbeach and minutes to the M1 if travelling further a field.
Comment from Hotel Management
Jun 26, 2016 by Daniel Peterson Front Office Manager, Hotel Management
Dear Rohan, Thank you for the review. I am glad that the team acknowledged your suns birthday on check-in. I have communicated your response to the team and thanked them on your behalf. Thank you once again. Kind Regards Daniel Peterson Front Office Manager
5 out of 5
by A verified traveler

Posted Jun 18, 2016 on Wotif
We only stayed for a quick overnight stay. Staff were incredibly friendly. Would certainly recommend
Comment from Hotel Management
Jun 25, 2016 by Daniel Peterson Front Office Manager, Hotel Management
Dear Anon. Thanks for the review. We appreciate the comments commending our staff on their service.
4 out of 5
by jeffrey from Caboolture

Weekend away

Posted Jun 13, 2016 on Hotels
We had a great time and staff were very helpful room was very clean
Comment from Hotel Management
Jun 18, 2016 by Front Office Manager, Hotel Management
Dear Jeffrey, We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back Kind Regards Daniel Peterson Front Office Manager
4 out of 5
by Michael from Brisbane

Quite happy

Posted Jun 13, 2016 on Hotels
Staff were excellent, room was a little dated, some minor issues like lights flickering intermittently, shower rose stuck and would not move. Generally quite happy
Comment from Hotel Management
Jun 18, 2016 by Front Office Manager, Hotel Management
Dear Michael, Thanks for the feedback, I have shared this with the team. We look forward to welcoming you back to the hotel Kind Regards Daniel Peterson Front Office Manager
5 out of 5
by A verified traveler

Beautiful location

Posted Jun 4, 2016
Really enjoyed our stay, all staff was very helpful and great. Thank you so much. Ms Eka Park
Comment from Hotel Management
Jun 11, 2016 by Daniel Peterson, Hotel Management
Dear Ms Park, Thank you and we are glad that you enjoyed the interaction with our staff.