In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews of Hampton Inn Carrollton

2.5 out of 5
Hampton Inn Carrollton
7 Slumber Lane, Carrollton, KY

Reviews

8.2

Very Good

Rating 10 - Excellent. 125 out of 282 reviews" "
Rating 8 - Good. 92 out of 282 reviews" "
Rating 6 - Okay. 39 out of 282 reviews" "
Rating 4 - Poor. 18 out of 282 reviews" "
Rating 2 - Terrible. 8 out of 282 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ryan, Indianapolis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Nice & quiet.
Stayed 1 night in Mar 2024

6/10 Okay

Matthew

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Dorty Bathroom
Lobby bathroom had no paper towels and no soap. Toilet had urine stains and hair on it. It looked like a gas station bathroom - not something I expect at a Hampton Inn
Stayed 1 night in Oct 2023
Response from MP on Nov 10, 2023
I'm sorry for the inconvenience you had during your stay here at the Hampton.

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Checked into an occupied room, pool was closed and not noted on the website we booked on.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

4/10 Poor

Dakota

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s ok. But the hotel room I got is not the best. It was clean but stuff like tv don’t work door to bathroom gets stuck shower not as clean as it could be. Not worth the money.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Great breakfast choices. Friendly and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Yetta

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
It was clean. Good pet area. Pet friendly. Disappointing that pool was not open. Tub drain could not be closed so my child who is a bilateral below knee amputee would not have been able to take a bath (since cannot stand safely to shower) if I did not have duct tape to put over the drain hole.
Stayed 1 night in Jul 2023

8/10 Good

Beverly J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was too much noise, it sounded like some one was washing the building with a power washer. We were late returning due to an accident and finding a parking space near our entrance was non-existent. Large trucks were taking several spaces at once.
Stayed 1 night in Jul 2023

10/10 Excellent

Robin

Traveled with family
Are stay was perfect.
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna

Traveled with family
Clean
Stayed 1 night in Jul 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is fine
The hotel itself was good, minor issue with our toilet. The front desk for our Thursday night check in was absolutely terrible. One of the girls was beyond rude. I was shocked!
Stayed 3 nights in Jun 2023

8/10 Good

Kelli

Stayed 2 nights in Jun 2023

10/10 Excellent

Andree

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and a nice property.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
We ask for towels and the housekeeper didn't under
Stayed 3 nights in May 2023

4/10 Poor

Mary

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
Not clean had to wait on staff to check in parking was awful room was half clean tv was on trash in trash cans and the bed spread was dirty floor half swept
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and breakfast had a good selection.
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, good breakfast, efficient friendly staff
Stayed 1 night in May 2023

8/10 Good

Lorie

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Hotel
Overall a great stay. I was surprised that there was no room service offered. We typically don’t require it, but for this stay we had an issue with the shower curtain and water getting on the bathroom floor and had to use 2 towels to clean it up. We had to go to the front desk for new towels
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn was clean, comfortable and well-maintained. My only issue was that we were traveling with a dog and after making the reservation through Expedia, I called them personally to let them know I was bringing the dog. No one told me that they charge $50 for pets. That is exorbitant! But, I had no choice because it was already 10:00 at night when we checked in. I wish Expedia had a way to include the pet reservation at the time of booking. That way we could be sure of the cost and details. We were gone for 3 weeks on this trip, and several other hotels charged different rates for dogs than what was on the Expedia site. That was very frustrating and I even called every motel after I booked with Expedia to make sure my dog would be welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

kim

Liked: Staff & service, amenities
Stayed 4 nights in Apr 2023

10/10 Excellent

scott

Stayed 1 night in Apr 2023

6/10 Okay

Amber

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful stay
Disgusting hotel and level of cleanliness. We like to stay at Hampton Inns as they are typically budget friendly, but clean and well cared for. The hotel was so smoke-filled and masked with chemicals that my kids were up all night coughing. All the other hotels on the area were unfortunately booked and this was the last room available. At least we can look forward to a shower, right? We only were provided with two towels despite booking two beds and the conditioner was gone. There was a used plunger sitting on the carpet across from our room door. There was hair in the breakfast potatoes, so we decided to forego breakfast as well. I have never been so disappointed in a Hampton Inn.
Stayed 1 night in Apr 2023

10/10 Excellent

Massimo, novi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

8/10 Good

Eric Lanier

Stayed 2 nights in Mar 2023

6/10 Okay

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
It was not as nice as other Hampton by Hiltons we have stayed at
Stayed 2 nights in Feb 2023

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well looked after all meat and tidy
Stayed 1 night in Mar 2023

8/10 Good

Tracey, Wellsville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 1 night in Mar 2023

8/10 Good

Ben

Stayed 1 night in Mar 2023

8/10 Good

matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

4/10 Poor

Heather

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
Close to the freeway and not a terrible place. However our room smelled so bad. I had to sign a waiver saying we wouldn’t smoke and that’s all you could smell in the room.
Stayed 1 night in Feb 2023

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Adriana

Traveled with group, Business traveler, Traveled with family
Stayed 1 night in Dec 2022

8/10 Good

Wendee

Stayed 1 night in Dec 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were very clean. The staff was all very helpful and friendly.

8/10 Good

Genia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Breakfast was Good. Only Complaint was shower could have been Hotter.
Stayed 1 night in Oct 2022

10/10 Excellent

Jasmine

Stayed 2 nights in Oct 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Marjorie

Stayed 1 night in Oct 2022

6/10 Okay

Larry M.

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Lyle

Stayed 2 nights in Sep 2022

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Michael, New castle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff were extremely nice and welcoming
Stayed 1 night in Aug 2022

8/10 Good

Jayne

Traveled with family
Liked: Staff & service, room comfort
Still our favorite place to stay!
My sister & I stay at The Hampton Inn Carrollton each time we visit our mother in KY because the beds/bedding are so nice as well as the bathroom. This was no exception. There were a few things this time that caused me to give a bit lower rating than I normally do. Not huge items but thought I'd mention. When checking in we'd booked a 2 queen bed non smoking room but was given a king. We were told that Hotels.com had us reserved for a king yet my email & printout both reflected 2 queens. Fortunately one was available & we were switched right away. The room had just been cleaned but there was a very odd odor in the room we assumed was from the cleaning agent. We had to ask for toilet tissue as the roll was almost empty and a spare could not be found anywhere in the room. Lastly, there was a pillowcase missing on one of the pillows. We always like the complimentary breakfast & coffee & the staff are very friendly & willing to help with any of our needs. We recommend this hotel & will continue to stay here on our future visits to Carrollton.
Stayed 1 night in Aug 2022