Ratings based on 558 Verified Reviews

3.4 out of 5
71% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Pros: Front desk staff is amazing!
Cons: The room had an odor, perhaps the odor of new paint over old smoke....but it wasn't overwhelming and faded when we turned on the air.
Location: The Central area, so everything is close.
Stayed for a week for business. The staff was not intrusive, quiet room for the area. They are doing some remodeling and stored some things under the stairs, but it was organized and clean.
2 out of 5
by A verified traveler

Cross country drive with pet

Posted Jun 25, 2017
Had to wait to checkin. All new furniture and room very clean but could see past stains in carpet. Smoke smell (primarily by door) - motel so could've been from outside. Very comfortable bed. Loud bathroom fan
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Good Stay

Posted Jun 5, 2017
Quiet, spacious, friendly staff, good parking, shopping close by, transportation.
Comment from Hotel Management
Jun 13, 2017 by Mihir, Hotel Management
We are delighted to know our spacious rooms, friendly staff and overall hotel met your needs; we hope to see you again soon.
1 out of 5
by A verified traveler from SF Bay Area

Hello, front desk? There's a WOMAN on my Bed.

Posted May 31, 2017
Pros: not a whole lot - room was old and ratty. Needs a remodel, or better yet - demolition. Room was bad, not to mention sleeping housekeeper ordeal.
Cons: easier to ask what DOESN'T need improving. How about having a NO NAPPING while working policy for the workers? This is really unacceptable.
Location: location of the hotel was perhaps the ONLY redeeming value of my stay. Right off the highway, easy to find, and plenty of parking in the private lot.
I checked into the hotel around 2:30PM. their listed check in time starts at 3pm, which I thought was great. I really wanted to lay down and rest after a rough 4 hour drive from the SF Bay Area. A hot shower wouldn't hurt either, right? I found the room without issues. I did however, notice that the housekeeping cart was parked really close to my front door. Kind of odd, seeing how the friendly front desk person told me my room was ready. I went to insert the strange plastic computer chip door key (think flash drive - not your regular key card like every other hotel on Earth uses), but the door was already cracked open about an inch. I pushed the door open, and BAM! There was a woman laying on top of the bed. She was a middle aged Hispanic woman, heavy set, dark wavy hair. She instantly looked at me, got up from the bed laughing, and apologizing. Did I interrupt your nap time? In ALL my years of travelling and staying in hotel rooms, this has NEVER happened to me. Quite a shock indeed. Once I collected myself from the ordeal, I went to turn on the TV and check the local news & weather. That's odd - no TV remote to be found ANYWHERE. I searched the room like a damned CSI team. Nothing. Great. A Mexican woman in my bed, and now NO TV remote. I headed to the front desk to report that my TV remote was a no show. The manager said he'd check on it, so I returned to my room. I could see my friendly take-a-nap-while-on-the-clock housekeeper sneaking in my room.
Comment from Hotel Management
Jun 2, 2017 by Mihir, Hotel Management
Thank you for taking the time to give us your feedback, we are happy to know our location fit your traveling needs but sorry to hear the incident that occurred and will make sure that gets addressed promptly to ensure that never happens again.
3 out of 5
by A verified traveler from fresno. ca

It will work

Posted May 23, 2017
The room and beds are old but clean. Bathroom needs work. Breakfast was weak.
Comment from Hotel Management
Jun 2, 2017 by Mihir, Hotel Management
Thank you for your feedback, we are glad your overall stay was a good one; we hope to serve you again soon.
1 out of 5
by A verified traveler

An embarrassing pile of junk

Posted May 23, 2017
almost nothing worked: TV control did not work, telephone did not work, bathroom exhaust fan sounded like metal in a blender, refridgerator did not work, air conditioner is very noisey.
Comment from Hotel Management
Jun 2, 2017 by Mihir, Hotel Management
We are sorry to hear we did not meet your needs during your visit and will make sure we look into your concerns before your next visit.
3 out of 5
by A verified traveler

Horrible hotel

Posted May 22, 2017
Location: There nothing around the hotel to eat after 08:00 pm
The room was smelling cigarette and the breakfast was not good.
Comment from Hotel Management
Jun 2, 2017 by Mihir, Hotel Management
Thank you for your feedback, we will make sure we look into your concerns so that your next visit will be a better one.
5 out of 5
Recommended
for Everyone
by A verified traveler from jsy

Posted May 14, 2017
Hotel is very basic but I like staying there ,staff very friendly,no complaints whatsoever
Comment from Hotel Management
Jun 2, 2017 by Mihir, Hotel Management
We are happy to know our hotel met all your needs and our friendly staff did everything to ensure your visit was a great one.
2 out of 5
by A verified traveler

Recently renovated sign faded out, not so recent!

Posted May 8, 2017
Toilet flush handle on top of tank! Lucky I knew how to put it back on, still broken!
Comment from Hotel Management
Jun 2, 2017 by Mihir, Hotel Management
We are sorry to hear you were not fully satisfied with your visit and will make sure we look into your issues before your next stay.
2 out of 5
by A verified traveler

Stay in Carson City

Posted May 4, 2017
Pros: Nothing
Location: Location was good and easy access to food freeways.
The motel looks good from the outside. It is very dated inside . Linens and bedding were very worn. Giving you and unclean feeling.
Comment from Hotel Management
May 9, 2017 by Mihir, Hotel Management
Thank you for your review, we are happy to know our location met your needs and hope we get a chance to see you again in the future.