Posted Nov 30, 2016 on Hotels
Since marijuana is LEGAL in California now, the hotel reaped of marijuana smoke. There were people that were outside smoking marijuana. I asked for a non-smoking room, went to the room and opened the door with my room key and that's all I could smell was cigarette smoke (I DO NOT SMOKE). There were no dishes, no ironing board, and limited towels. I had to go to the front desk to get dishes, eating utensils, and drinking glasses. On Saturday morning the fire alarm went off around 7 am and woke everyone up and running outside, because we thought that it was a fire, but only a false alarm, there wasn't a speaker system in the hotel to tell us that (or maybe the attendant didn't know how to use it). I also saw a sign that stated that effective 12/01/2016 that the hotel would be charging $15.00/day for parking for hotel guests. Well I won't be staying here again.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay with our location was everything but pleasant from the smoke odor to the fire panel waking you up. As part of our fresh program, our rooms no longer come equipped with the kitchen accessories, however, are available upon request. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.