Ratings based on 1,640 Verified Reviews

3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield

Nice hotel close to the Carson mall.

Posted Sep 8, 2017
Great hotel experience family friendly. The kids loved the facility especially when they heard the people having fun at the pool. So it was over all a nice stay.
Comment from Hotel Management
Sep 11, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are absolutely elated to see that you enjoyed your stay with us and that our team gave you a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from olympia,wa

Nice hotel but not much in the rooms

Posted Sep 5, 2017
I liked the hotel, it was clean and safe. But it didn't have any dresser drawers for guest to use. And the wifi connection was terrible.
Comment from Hotel Management
Sep 5, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this Survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are saddened to hear your stay was less than satisfactory. we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but need to be upgraded.

Posted Aug 30, 2017
It's an older hotel but nice and clean. I had a problem with the front office staff. Very rude!
Comment from Hotel Management
Sep 7, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this Survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. Please accept our apologies about the front desk being rude in any kind of way I had brought this attention to all the staff. Thanks for letting me know.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very clean and comfortable Motel.

Posted Aug 30, 2017
First time to LA. We didn't know anything about that area. We got lucky that we stayed there. The Motel is close (extremely close) to a big shopping and dining stores. Safe area, and they have a security personnel. Helpful staff.
Comment from Hotel Management
Aug 30, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are absolutely elated to see that you enjoyed your stay with us and that our team gave you a great experience!
2 out of 5
by A verified traveler from North Pacific Coast

Posted Aug 27, 2017
Ceiling and wall peeling. Electrical room makes a lot of noise. English is not their first language, which creates problems. No closet........
Comment from Hotel Management
Aug 29, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this Survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are saddened to hear your stay was less than satisfactory. we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler

communication problem

Posted Aug 24, 2017
Room key didn't work, over and over again, staff could not communicate well, English is second language, No twels, just small hand towels. Didn't replace soiled towels. TV remote didn't work, staff didn't try to fix it. Vending machine busted, loud buzing noise comming through wall. Very jard to understand what staff is saying due to poor use of English language. Wall next to bathtub was falling apart. Ugh!
Comment from Hotel Management
Sep 3, 2017 by Management , Hotel Management
We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are saddened to hear your stay was less than satisfactory.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, Arizona

Cheap and decent

Posted Aug 23, 2017
For the price I paid a night, it was totally worth it.
Comment from Hotel Management
Aug 23, 2017 by Management , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

LOCATION LOCATION LOCATION

Posted Aug 22, 2017
Pros: Great location
Cons: They could serve a continental breakfast and have the safes working in rooms!
Location: shopping, eating
Well I was a little skeptical at first, finding out that it was 2.5 miles from Stubhub stadium because I enjoy walking , but once I got there and saw it was just off interstate and next to a huge shopping/eating area and that there was a residential neighborhood between the area with safe walking I was very satisfied. Had a lot to do and walking turned out to be no problem!
Comment from Hotel Management
Aug 22, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are absolutely elated to see that you enjoyed your stay with us and that our team gave you a great experience!
2 out of 5
by A verified traveler from Palm Springs, CA

1 Night...Thats it!

Posted Aug 21, 2017
Pros: The location is really the only thing it has going for it. Very convenient location close to shopping centers and freeways.
Cons: Just about everything
Location: Located across from IKEA which was really nice. A lot of restaurants near by and close to freeways.
At first glance the place is great. The front desk area looks and smells nice, the staff I encountered was also nice. But then you go to your room in the back building...parking is terrible and the place is pretty run down. It seems as if they rent parking space to limousines and semi trucks. Good luck finding parking if you go out and come back late at night. Its dark and scary and Im pretty sure I saw a prostitution or drug deal going down behind the building in the dark late at night as I was looking for parking. The room itself was just ok. No shampoo or hair dryer. Noise level was terrible day and night. The "security door" to go into the building did not work, so just anyone can walk into the building where all the rooms are located. In the morning it reeked of marijuana as we walked out of our room. I would probably never stay here again.
Comment from Hotel Management
Aug 23, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this Survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are saddened to hear your stay was less than satisfactory. we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler

A dirty dive with good proximity to amenities.

Posted Jul 8, 2017
Sent to a room located in the back where long term rentals where located. Cigarette butts everywhere. Dirty floors in the room, AC not working properly and the mattress was like a trampoline. I had a restless night.
Comment from Hotel Management
Aug 18, 2017 by Management , Hotel Management
Thanks for taking the time to fill out this Survey! We always appreciate feedback and comments from our guests, as we strive to continuously improve the quality of our services. We are saddened to hear your stay was less than satisfactory.