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Overview of Bastión Luxury Hotel

Photo gallery

Featured Image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Terrace/Patio

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.
Happy face icon
Great staff... Very friendly and helpful. Pool is great for being inside the walled city and the restaurant on site was great also. Everything is walking distance and I highly recommend.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationUniversity of Cartagena2 min walk
    Popular LocationHouse of Gabriel Garcia Marquez3 min walk
    Popular LocationPuerta del Reloj8 min walk
    AirportCartagena (CTG-Rafael Nunez Intl.)22 min drive
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  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room
  • Luxury Suite

    Room amenities

    • 581 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsLuxury Suite
  • Classic Suite, Ground Floor

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Suite, Ground Floor
  • Deluxe Room, Ground Floor

    Room amenities

    • 388 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, Ground Floor
  • Standard Twin Room, 2 Double Beds, Ground Floor

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsStandard Twin Room, 2 Double Beds, Ground Floor
  • Premium Room

    4.4/5 guest room rating

    Room amenities

    • 370 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsPremium Room
  • Standard Room

    4.5/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room
  • Standard Room, Ground Floor

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, Ground Floor
  • Standard Twin Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsStandard Twin Room, 2 Double Beds
  • Premium Room, Ground Floor

    Room amenities

    • 370 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsPremium Room, Ground Floor

About this area

Cartagena

Located near the beach, Bastión Luxury Hotel is in Cartagena's Cartagena Walled City neighborhood. Santo Toribio Church and San Pedro Claver Church and Convent are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira. Guests love the hotel's quiet location.
Visit our Cartagena travel guide
Popular Location

What's nearby

  • University of Cartagena - 2 min walk
  • House of Gabriel Garcia Marquez - 3 min walk
  • Cartagena Cathedral - 7 min walk
  • India Catalina Monument - 7 min walk
  • Puerta del Reloj - 8 min walk

Getting around

  • AirportRafael Nunez Intl. Airport (CTG) - 22 min drive

Restaurants

  • Restaurante 1621 — 3 min walk
  • El Balcón — 3 min walk
  • Juan Valdez — 3 min walk
  • La Mulata — 3 min walk
  • Espiritu Santo — 4 min walk

About this property

Bastión Luxury Hotel

Luxury Cartagena hotel in Cartagena Walled City, walk to Clock Tower
This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 51 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with cable channels. Guests will also find room service, premium bedding, and rainfall showerheads.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury Spa. Services include sports massages and facials.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Facials
  • Massage - sports
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

More

  • Desk
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 19 2020 to September 15 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Frequently asked questions

Can I cancel my reservation for free at Bastión Luxury Hotel and receive a full refund?
Yes, Bastión Luxury Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Bastión Luxury Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Bastión Luxury Hotel?
As of Nov 24, 2020, prices found for a 1-night stay for 2 adults at Bastión Luxury Hotel on Nov 25, 2020 start from $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Bastión Luxury Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Bastión Luxury Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bastión Luxury Hotel?
This hotel doesn't offer parking.
What time is check-in at Bastión Luxury Hotel?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Bastión Luxury Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Bastión Luxury Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 17 per vehicle applies.
Where is Bastión Luxury Hotel located?
Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Santo Toribio Church, Puerta del Reloj, and Clock Tower. San Pedro Claver Church and Convent and Cartagena de Indias Convention Center are also within 15 minutes.
4.7
Exceptional
5 - Excellent
461
4 - Good
77
3 - Okay
14
2 - Poor
6
1 - Terrible
6

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Inside The Walled City
Great staff... Very friendly and helpful. Pool is great for being inside the walled city and the restaurant on site was great also. Everything is walking distance and I highly recommend.
Stayed 2 nights in Nov 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding and top notch!
This hotel is simply outstanding. The bedroom was spacious, the bed was comfortable and the amenities were great. Breakfast was tasty and service was outstanding. I'll be coming back to Cartagena with my family and we will stay at this hotel for sure. It has all that one needs, plus amazing customer service.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing breakfast, lots to choose from. Fresh local food cooked to perfection. Friendly staff. Great location in Cartagena Highly recommend this hotel for anyone staying in Cartagena. Although we stayed 5 nights, 3 nights would be enough to explore the old town.
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the top hotels we have ever stayed in. It is well designed, attractive, comfortable, well located, and clean. It’s best feature is the entire staff. Everyone was helpful, pleasant, knowledgeable, and courteous without being obsequious. The breakfasts were fantastic and beautiful. The roof top pool and bar is a beautiful addition while not being too noisy. We would return to Cartagena just to stay at this hotel if not for any other reason.
Stayed 4 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a pleasing option for this area in Cartagena. This is a top hotel for this city but if you are a frequent traveler to luxury properties it will not be AS nice as places in other cities (Singapore, Thailand, USA). My room was VERY loud, music from the lobby at all times and plumbing and staff noise. The look of the hotel was good in general.
Stayed 5 nights in Jan 2020

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