Get an overview of this hotelFamily-friendly Cartagena hotel in Cartagena Walled City, walk to Puerta del Reloj
This family-friendly Cartagena hotel is located in the historical district, within a 5-minute walk of Botero's Mujer Reclinada and San Pedro Claver Church and Convent. Puerta del Reloj and San Felipe de Barajas Castle are also within 2 mi (3 km).
This hotel features a full-service spa, a restaurant, and an outdoor pool. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services.
All 11 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include minibars, room service, and premium bedding.Information missing or incorrect? Tell us!Opens in a new window
Casa Pestagua Relais Châteaux
Guests favorite property amenities
Casa Pestagua Relais Châteaux features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary high-speed wired and wireless Internet access.
Event facilities measuring 2152 square feet (200 square meters) include a meeting room. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.
- Babysitting or childcare (surcharge)
- One meeting room
- Airport transportation (surcharge)
- 24-hour front desk
- Supervised childcare/activities (surcharge)
- Total number of rooms - 11
- Concierge services
- Dry cleaning/laundry service
- Full-service spa
- Billiards or pool table
- Tours/ticket assistance
- Free wired high-speed Internet
- Laundry facilities
- Multilingual staff
- Poolside bar
- Luggage storage
- Conference space size (meters) - 200
- Free reception
- Conference space size (feet) - 2152
- Spa services on site
- Outdoor pool
- Wedding services
- Free breakfast
- Free WiFi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired high-speed Internet
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Room service (limited hours)
- Premium TV channels
- Pay movies
- Premium bedding
- Air conditioning
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Shower only
- Iron/ironing board
- In-room safe
- Cable TV service
- Free WiFi
- First-run movies
- LCD TV
- Rollaway/extra beds (surcharge)
Where to Eat
A complimentary full breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered each day.
Casa Pestagua Relais Châteaux has a restaurant on site.
Room service (during limited hours) is available.
Nearby Things to Do
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily.
- Aromatherapy treatments
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Body treatments
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 99 per night.
- Free cribs (infant beds)!
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
No pets or service animals allowed
- A 19 percent city/local tax will be charged
- The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
- Resort fee: USD 3 per person, per night
- Airport shuttle fee: USD 40 per person (roundtrip)
- Rollaway bed fee: USD 99 per night
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We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- Casa Pestagua Relais Châteaux is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay.
- The property is a member of Relais & Chateaux.