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Overview of Charleston Santa Teresa Cartagena

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Guest reviews

4.6 / 5Wonderful
432 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationCaribbean Naval Museum1 min walk
Popular LocationNaval Museum Cartagena2 min walk
Popular LocationPalace of the Inquisition Cartagena Historical Museum3 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)13 min drive

Choose dates to view prices

  • Grand Suite

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Classic Room

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Double Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 370 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Premium Room, Balcony

    3.8/5 guest room rating

    Room amenities

    • 401 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Deluxe

    5/5 guest room rating

    Room amenities

    • 428 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite

    Room amenities

    • 470 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Colonial Suite

    Room amenities

    • 502 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Master Suite

    5/5 guest room rating

    Room amenities

    • 642 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighborhood, Charleston Santa Teresa Cartagena is in the business district and near the airport. While the natural beauty of Bocagrande Beach and Castillo Grande Beach can be enjoyed by anyone, those looking for an activity can check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Caribbean Naval Museum - 1 min walk
  • Naval Museum Cartagena - 2 min walk
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk
  • Plaza Santo Domingo - 4 min walk
  • Cartagena Cathedral - 4 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 13 min drive

Restaurants

  • Cafe Colonial — 1 min walk
  • La Terraza — 1 min walk

About this property

Charleston Santa Teresa Cartagena

Luxury Cartagena hotel in Cartagena Walled City, walk to Clock Tower
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. All 87 individually decorated rooms feature free WiFi and iPads. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Santa Teresa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: USD 23 for adults and USD 23 for children
3 restaurants and 1 coffee shop/café
1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour health club
Free bicycle rentals
Full-service spa
Outdoor pool
Shopping
Yoga classes

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

3 meeting rooms
Conference center (2626 square feet of space)

Outdoors

Pool sun loungers
Pool umbrellas
Rooftop terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Towels

Entertainment

55-inch TV
Cable channels
iPad
MP3 dock

Food and drink

Espresso maker
Free bottled water
Minibar

More

Connecting rooms available
Free newspapers
In-room massage
Individually decorated
Individually furnished
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 18 March 2020 to 30 June 2020 (dates subject to change).
This property is closed from 18 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 100.0 per night
Cribs (infant beds) are available for USD 117.0 per night

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23 for adults and USD 23 for children (approximately)
  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 117.0 per night
  • Rollaway bed fee: USD 100.0 per night
  • Facilities fee: USD 12 per accommodation, per night and includes use of:

  • - Fitness facilities
    - Spa tub
    - Spa
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
314
4 - Good
82
3 - Okay
19
2 - Mediocre
8
1 - Poor
9
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and very friendly and helpful staff.

    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved the uniqueness of the arquitectural of the building, the museum pieces and overall the staff was super welcoming and super helpful

    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Amazing staff and beautiful hotel! Would definitely recommend to family and friends. Can’t wait to visit again.

    Stayed 5 nights in Feb 2020