Estelar Cartagena de Indias Hotel

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Estelar Cartagena de Indias Hotel

VIP Access

Estelar Cartagena de Indias Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001

Explore the area

  • Popular LocationClock Tower19 min walk
  • Popular LocationCasa del Marques de Premio Real4 min drive
  • Popular LocationFuerte Pastelillo4 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)10 min drive

Choose dates to view prices

About this area

Cartagena

Located near the beach, Estelar Cartagena de Indias Hotel is in Bocagrande, a walkable area in Cartagena with great shopping. Plaza Bocagrande Commercial Center and Centro Comercial Nao are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Parque de La Marina. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or November 11th Stadium.

What's nearby

  • Caribbean Naval Museum - 17 min walk
  • Clock Tower - 19 min walk
  • Cartagena de Indias Convention Center - 3 min drive
  • Casa del Marques de Premio Real - 4 min drive
  • Fuerte Pastelillo - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • Restaurante Piso 12 — 1 min walk
  • 51SKYBAR — 1 min walk
  • Chef Julian — 12 min walk
  • Gokela — 13 min walk
  • Juan Valdez Café — 14 min walk

About this property

Estelar Cartagena de Indias Hotel

4-star beach hotel with a full-service spa
At Estelar Cartagena de Indias Hotel, hit the nearby beach, dine onsite at Restaurante Piso 12, or enjoy a drink at one of the hotel's 2 bars/lounges. All 338 soundproofed rooms feature free WiFi and room service. Other amenities available to guests include sitting areas, premium bedding, and rainfall showerheads.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. This Cartagena hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sublime SPA. Services include massages. The spa is equipped with a sauna.

The spa is open select days.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: COP 56160 for adults and COP 56160 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 3 spa tubs
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Dogs and cats welcome
1 per room (up to 33 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 56160 for adults and COP 56160 for children (approximately)
  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 643 out of 962 reviews
5 - Excellent 67%
Rating 4 - Good. 209 out of 962 reviews
4 - Good 22%
Rating 3 - Okay. 58 out of 962 reviews
3 - Okay 6%
Rating 2 - Poor. 29 out of 962 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 962 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I LOVED ❤ EVERYTHING about our stay at the Estelar Hotel. We thought the pool and 51st floor terrace were quite heterogeneous. There's is a saying that says "If not its not broken why fix it" We wouldn't change anything it was beyond our expectations.
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 6 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, especially the doormen who recommended great places to eat. They were always willing to provide recommendations and arrange transportation if needed.
Stayed 9 nights in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property! I Will return again! The only thing, they must make sure they restock washcloths and towels. Other than that, I absolutely love this place.
Stayed 3 nights in Sep 2021