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Estelar Cartagena de Indias Hotel

Photo gallery for Estelar Cartagena de Indias Hotel

Aerial view
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Estelar Cartagena de Indias Hotel

VIP Access

Estelar Cartagena de Indias Hotel

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001

Explore the area

  • Popular LocationClock Tower19 min walk
  • Popular LocationCasa del Marques de Premio Real4 min drive
  • Popular LocationFuerte Pastelillo4 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Cartagena

Located near the beach, Estelar Cartagena de Indias Hotel is in Bocagrande, a walkable area in Cartagena with great shopping. Plaza Bocagrande Commercial Center and Centro Comercial Nao are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port, Fortresses and Group of Monuments and Bocagrande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Clock Tower - 19 min walk
  • Cartagena de Indias Convention Center - 3 min drive
  • Casa del Marques de Premio Real - 4 min drive
  • Fuerte Pastelillo - 4 min drive
  • Ayala Center - 8 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • Chef Julian - 12 min walk
  • Gokela - 13 min walk
  • Juan Valdez Café - 14 min walk
  • Ely - 15 min walk
  • Pizzeria Aguanile - 15 min walk

About this property

Estelar Cartagena de Indias Hotel

4-star hotel located in Bocagrande
A roundtrip airport shuttle, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Estelar Cartagena de Indias Hotel. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at Restaurante Piso 12, the onsite theme restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and outdoor furniture
  • A porter/bellhop, an elevator, and smoke-free premises
  • Guest reviews say great things about the breakfast and proximity to shopping
Room features
All 338 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: COP 56160 for adults and COP 56160 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Piso 12
  • 51SKYBAR
  • Lobby Bar Piso 15

Things to do

  • 3 spa tubs
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property will be renovating from April 10 2023 to August 31 2023 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 per room (up to 33 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: COP 56160 for adults and COP 56160 for children (approximately)
  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Frequently asked questions

Does Estelar Cartagena de Indias Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. The property will be renovating the pool from April 10 2023 to August 31 2023 (completion date subject to change).

How much does it cost to stay at Estelar Cartagena de Indias Hotel?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Estelar Cartagena de Indias Hotel on Dec 18, 2022 start from $134.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Estelar Cartagena de Indias Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 33 lbs per pet. There's a fee of COP 95200 per pet, per night.

How much is parking at Estelar Cartagena de Indias Hotel?

Self parking is free at this property.

What time is check-in at Estelar Cartagena de Indias Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Estelar Cartagena de Indias Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Estelar Cartagena de Indias Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 70000 per vehicle applies.

Where is Estelar Cartagena de Indias Hotel located?

Located in Bocagrande, this beach hotel is 0.1 mi (0.1 km) from Bocagrande Beach and 1.2 mi (2 km) from Ayala Center. Plaza Bocagrande Commercial Center and Hospital Naval de Cartagena are also within 10 minutes.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 642 out of 1002 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 199 out of 1002 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 81 out of 1002 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 37 out of 1002 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 43 out of 1002 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jaime
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amazing view, very good food, Thanks

10/10 Excellent

Markos
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was above excellent. Ran like ke a well oiled machine. Only drawback- most staff did nit speak english
Stayed 5 nights in Nov 2022

10/10 Excellent

Gloria
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, breakfast was good but the same everyday.
Stayed 7 nights in Nov 2022

6/10 Okay

Michael
Traveled with partner
Liked: Cleanliness, property conditions & facilities
I believe the front desk staff was not accommodating to me as a guest for a very simple request

8/10 Good

maria
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The room was no clean and the towels were really old . No air conditioning outside the room . The staff in pool area was rude and she want to give me a dirty glass . The food was really good .
Stayed 2 nights in Nov 2022

10/10 Excellent

Heudriss, rosedale
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it! The hotel lobby is actually on the 15th floor and once you get there, the views are amazing. My wife went to the "Sublime" Spa and she loved it! Our room was amazing, we had views of the ocean and the city/bay. The best part is the skybar which is on the roof. Breathtaking!! All the staff are warm and friendly.
Stayed 4 nights in Nov 2022

10/10 Excellent

Tanya Karletta
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very attentive definitely will stay again
Stayed 4 nights in Nov 2022

10/10 Excellent

Becky Febres
Traveled with partner