Ratings based on 495 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C

It's all about the location

Posted Aug 27, 2015
Possibly one of the best hotels I have stayed in throughout my years of traveling. The room, staff, and other accommodations were beyond expectations. Location was ideal for someone who wanted to relax away from the hustle of the city (proximity to Isla De Rosario), yet close enough if we wanted to venture into town. One con was the incessant nature of the locals (offering massages, food, merchandise) on what was considered the private beach to hotel members.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel. Modern. Beautiful pools.

Posted Aug 15, 2015
Excellent experience. Friendly atmosphere. Beautiful room with an ocean view. Staff was fantastic and knowledge. Special thanks to Rafael and Antonio for going the extra mile and helping us!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Medellin, Colombia

Excellent hotel, not a clean sea.

Posted Aug 14, 2015
Pros: The comfortable rooms; the fascinating view over the ocean; the swimming pools; the kindness of the staff; an excellent breakfast buffet.
Cons: A sea fit for swimming.
Location: A short and inexpensive taxi ride takes you to the very interesting Ciudad Vieja which is a pleasure to visit, either by foot or on horse carriage.
The hotel deserves a 5 on the 1 to 5 scale. However, and very unfortunately, although the beach itsel is kept clean by hotel staff, the sea is full of litter which discourages swimming.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Aug 10, 2015
Very clean excellent and polite staff very safe and nice private location
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Short Vacation

Posted Aug 6, 2015
Pros: Convenience to local tourist sites and beach.
Cons: Cannot think of anything
Location: Great location in its own private setting.
This is a first class hotel in every regard. The hotel staff were especially helpful and the entire premises are immaculate.
4 out of 5
Recommended
for Everyone
by A verified traveler from san bernardino california

Nice hotel.

Posted Jul 31, 2015
The hotel has beach access. The quality of the hotel is ok. Pool area and pool bar are nice to enjoy. Staff is friendly. It's about a 10 minute taxi ride to the old town. Taxi is very cheap around 3 dollars each way. Restaurants and local stores are within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fortlauderdale,FL

Great hotel with access to the beach.

Posted Jul 27, 2015
Pros: Location, service, all the staff very friendly.
It was one of the best vacation with my two kinds an my wife. Great facility for the kids, awesome pool area, room game, very nice gym, great view from the entire hotel. excellent service, Hilton will be our destination for the future trips to Cartagena. Thanks for this great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from vergara

Very good

Posted Jul 27, 2015
Very good hotel but a little bit far from downtown
3 out of 5
by A verified traveler from R.D.

L'hôtel possède une plage privée et des piscines a

Posted Jul 27, 2015
Pros: Le personnel et la chambre
Cons: La wi-fi sans avoir recours au personnel
Location: Il n'y a justement rien à voir à proximité. L'hôtel peut plaire pour son isolement .
Personnel excellent et qui vous renseigne bien. Lhôtel est éloigné du centre. Le restaurant présente toujours la même carte.Il n'y a pas de wi-fi. Pourtant si vous vous adressez au personnel de la réception, il résoud le problème.
3 out of 5
by A verified traveler

Was there for congress

Posted Jul 25, 2015
Unfriendly & unhelpful front desk staff who can't manage concierge services / questions or check in ver well