Dear Mrs. SilvanaThanks for taking the time to share with us your comment about your most recent stay in our hotel. I am very glad to know that you had a wonderful experience, I could not agree with you more that we are very lucky to be in such a great location for our guests to discover our beautiful city. We hope to see you soon in Holiday Inn Cartagena Morros.Best regards,

Dear Mr Fred.Thanks for share this feedback with us and for your 5 comment. I am very glad to know that you had a wonderful experience in our hotel. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros.Best regards,Eilen RodriguezFront Office Asistant Manager.

Estimado Eric.Muchas gracias por tomarse el tiempo para expresarnos sus valiosos comentarios y por su calificación de 5 estrellas. Amamos saber que tuvo una magnifica experiencia. Esperamos recibirlo en un futuro no muy lejano Holiday Inn Cartagena Morros.Saludos cordiales,Eilen RodriguezFront Office Asistant Manager

Dear MargaritaThank you very much for taking the time to give us your 5 star rating on Expedia Reviews. We are delighted to know that you had a wonderful stay and that we are part of that memorable stay in the city of Cartagena. Thank you for choosing us and let us celebrate with you such an important date. We look forward to welcoming you in the near future at Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Dear AddeshThank you so much for taking the time to give us your 5 star rating on Expedia Reviews. We are delighted to hear that you had a wonderful stay and appreciate your understanding with the inconvenience caused with our air conditioning. Thank you for choosing us and allowing us to celebrate such an important date with you. We look forward to welcoming you in the near future at Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra RomeroGuest Experience Champion

Dear Mr. Juan.Thank you very much for taking the time to express your valuable feedback and for your 5-star rating. We love to know that you had a wonderful experience. We hope to receive it in the not too distant future Holiday Inn Cartagena Morros.Best Regards,Eilen RodriguezFront Office Asistant Manager

Buenas tardes GustavoMuchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace enormemente escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Dear ErmanThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Buenos días José Muchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace enormemente escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Dear MichaelThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Buenas tardes Muchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace enormemente escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Buenas días WilliamMuchas gracias por tomarse el tiempo para expresarnos sus valiosos comentarios y por su calificación de 5 estrellas en Trip Advisor. Nos encanta saber que tuvo una magnifica estadía y que hacemos parte de ese recuerdo memorable en la ciudad de Cartagena. Gracias por escogernos y dejarnos celebrar con usted tan importante fecha. Esperamos recibirlos en un futuro no muy lejano en Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Dear Mr. Angel.Thank you very much for taking the time to express your valuable feedback and for your 5-star rating. We love to know that you had a wonderful experience. We hope to receive it in the not too distant future Holiday Inn Cartagena Morros.Best RegardsEilen RodriguezFront Office Asistant Manager

Dear Mrs. Keisha.Thank you very much for taking the time to express your valuable feedback and for your 5-star rating. We love to know that you had a wonderful experience. We hope to receive it in the not too distant future Holiday Inn Cartagena Morros.Best Regards,Eilen RodriguezFront Office Asistant Manager

Buenas tardes JavierMuchas gracias por tomar parte de su tiempo para escribirnos y darnos a conocer sus impresiones acerca del hotel. Valoramos altamente sus anotaciones puesto que son la métrica más fidedigna a la hora de identificar nuestras áreas de oportunidad, estaremos socializando su opinión con los departamentos correspondientes en aras de brindarle un mejor servicio. Gracias por ayudarnos a mejorar. Esperamos recibirlo en un futuro no muy lejano y ofrecerle lo mejor de Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Dear MariaThank you very much for taking part of your time and sharing your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. I will make sure to share them with the departments in charge in order to take action and avoid future inconveniences. Once again; Thank you! We hope to have you back in Cartagena soon and to provide you with a memorable experience.Kind Regards,Ketty Paola Consuegra Romero

Buen día MatiurMuchas gracias por tomarse el tiempo para expresarnos sus valiosos comentarios y por su calificación de 4 de 5 en Expedia.com. Nos encanta saber que tuvo una magnifica estadía y que hacemos parte de ese recuerdo memorable en la ciudad de Cartagena. Gracias por escogernos y dejarnos celebrar con usted tan importante fecha. Esperamos recibirlos en un futuro no muy lejano en Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Dear Dave Thank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards, Ketty Paola Consuegra Romero

Dear KurtThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind Regards,Ketty Paola Consuegra Romero

Dear DoraThank you very much for taking the time to rate our service and facilities and tell us a little about your stay. We understand that there are some details to improve and that is why we listen carefully to our guests' feedback as ultimately you are our most reliable metric. Thank you again for your time and interest in helping us improve. We hope you will visit us again in the not too distant future and we can bring you the best of Holiday Inn Cartagena Morros. Kind Regards,Ketty Paola Consuegra Romero

Dear BarbaraThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Dear BrandiThank you very much for taking the time to rate our service and facilities and tell us a little about your stay. We understand that there are some details to improve and that is why we listen carefully to our guests' feedback as ultimately you are our most reliable metric. I would like to hear more from you. Thank you again for your time and interest in helping us improve. We hope you will visit us again in the not too distant future and we can bring you the best of Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Buen día KellyMuchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Buen día ClaireMuchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Good Morning MarcusThank you very much for taking the time to give us your 5 star rating on our Reviews. We are delighted to know that you had a wonderful stay and that we are part of that memorable stay in the city of Cartagena. Thank you for choosing us and let us celebrate with you such an important date. We look forward to welcoming you in the near future at Holiday Inn Cartagena Morros. Kind Regards,Ketty Paola Consuegra Romero

Good Morning JoseThanks for share this feedback with us and for your 5 to 5 comment. I am very glad to know that you had a wonderful experience in our hotel. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros.Kind Regards,Ketty Paola Consuegra Romero

Dear CristinaThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Dear JuanThanks for share this feedback with us and for your 4 to 5 comment. I am very glad to know that you had a wonderful experience in our hotel. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros.Kind regads,Ketty Paola Consuegra Romero

Dear AndrewThank you very much for taking the time to rate our service and facilities and tell us a little about your stay. We understand that there are some details to improve and that is why we listen carefully to our guests' feedback as ultimately you are our most reliable metric. I would like to hear more from you. Thank you again for your time and interest in helping us improve. We hope you will visit us again in the not too distant future and we can bring you the best of Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Good Morning RafaelThanks for taking the time to share this feedback with us. I would like to take this opportunity to offer you an apology for all the inconveniences that you had experienced during your most recent stay with us. This is not the sort of experience that we wish our guests to have. Rest assure that we had shared this comment with the responsible head of each department in order to identify deficiencies and achieve excellent standards in our customer service. Once again thanks to help us to improve our services. We hope to see you in the not too distance future in Holiday Inn Cartagena Morros to offer you the best experience as possible. We hope to see you soon in Holiday Inn Cartagena Morros.Ketty Paola Consuegra Romero

Dear Jonathan Thank you very much for taking part of your time and sharing your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. I will make sure to share them with the departments in charge in order to take action and avoid future inconveniences. Once again; Thank you! We hope to have you back in Cartagena soon and to provide you with a memorable experience. Kind Regards,Ketty Paola Consuegra Romero

Dear StephenThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros.Kind regards,Ketty Paola Consuegra Romero

Dear DeveshayThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Dear GuillermoThank you very much for taking the time to rate our service and facilities and tell us a little about your stay. We understand that there are some details to improve and that is why we listen carefully to our guests' feedback as ultimately you are our most reliable metric. I would like to hear more from you. Thank you again for your time and interest in helping us improve. We hope you will visit us again in the not too distant future and we can bring you the best of Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Buen día Diana PatriciaMuchas gracias por tomarse el tiempo para calificar nuestro servicio e instalaciones. Entendemos que hay algunos detalles por mejorar y es por ello que revisamos las calificaciones de nuestros huéspedes ya que finalmente ustedes son nuestra métrica más fidedigna. Me gustaría que me comentará un poco más de su experiencia. Agradecemos nuevamente su tiempo y su interés en ayudarnos a mejorar. Esperamos nos visite nuevamente en un futuro no muy lejano y podamos brindarle lo mejor de Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Buenas tardes FranciscoMuchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace enormemente escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero

Good Afternoon IvanniaThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra RomeroFront Desk Manager

Estimado Carlos,Gracias por tomar parte de su tiempo para compartir sus impresiones con nosotros y por su calificación de 5 estrellas. Estamos complacidos al saber que disfrutó de nuestra ubicación, instalaciones y servicio. Esperamos recibirlo pronto en Holiday Inn Cartagena Morros Cordial Saludo,Eilen RodriguezFront Desk Agent

Good Morning TaniaThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards,Ketty Paola Consuegra Romero

Dear John.Thanks for sharing your feedback with. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We really value your feedback. We hope to see you soon in Holiday Inn Cartagena Moros.Best Regards,Eilen RodriguezFront Desk Agent

Estimada Natalia,Valoramos altamente sus indicaciones ya que nos ayudan a construir una mejor experiencia para nuestros huéspedes. Nos hubiese encantado tener la oportunidad de cambiar su experiencia, por favor no dude contactarme en su próxima visita a la ciudad al correo eilen.rodriguez@ihg.com, con gusto estaré atenta a los detalles de su estadía. Nuevamente, gracias por ayudarnos a mejorar.Saludos cordiales,Eilen RodriguezAgente de Recepcion.

Good Morning Nhora Thanks for sharing your constructive feedback about your experience in Holiday Inn Cartagena Morros. We would like to thank you for taking the time to write us to let us know all this details about your recent stay with us. I want to let you know that all your comments were shared with the responsible head of each Department in order to identify deficiencies and achieve excellent standards in our customer service. Once again thanks to help us to improve our service. We hope to see you in the not too distance future in Holiday Inn Cartagena Morros to offer you the best experience as possible. Kind Regards,Ketty Paola Consuegra Romero

Good Morning IvanThank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind Regards,Ketty Paola Consuegra Romero

Dear Angela Thank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind Regards,Ketty Paola Consuegra Romero

Good Morning RichardThanks for share this feedback with us and for your 10 comment. I am very glad to know that you had a wonderful experience in our hotel. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We hope to see you soon in Holiday Inn Cartagena Morros .Kind Regards,Ketty Paola Consuegra Romero

Buenas tardes BlnacaMuchas Gracias por tomar parte de su tiempo de calificarnos acerca de su más reciente estadía con nosotros. Nos complace enormemente escuchar que disfrutó de nuestra ubicación, instalaciones y de la cálida atención de nuestro personal. Una estadía satisfactoria es algo que nos enorgullece como equipo. Para Holiday Inn Cartagena Morros sus comentarios son de alta relevancia puesto que es el método más eficaz para medir el nivel de satisfacción de nuestros huéspedes y nos ayudan a construir una mejor experiencia para todos ellos. Esperamos tenerlo nuevamente con nosotros para brindarle lo mejor del Holiday Inn Cartagena Morros. Feliz día,Ketty Paola Consuegra Romero