Total rip off!!! Stay away!
Posted Nov 29, 2016
The place has seen better days. From the first time you walk in, you realize something is amiss. Paint is crumbling, and the place reads not quite like the photos online. By the time you get to your room, you realize that you've made a huge mistake.
The reception staff is the worst. Truly incompetent. And while I get that things function on island time here, having lines of guests waiting for 30 minutes at a time to check in, or out, is unacceptable.
Restaurant staff is a mixed bag. Some are good. Some awful.
I stayed six nights. I saw the concierge once. You book everything on your own. And if you Spanish is not great, you find yourself in some bizarre situations.
Cartagena is a cheap place. Best bet is to pick a hotel in the old city. For Cartagena prices, this place is truly a rip off.