Hotel Casa Don Sancho by Mustique

Photo gallery for Hotel Casa Don Sancho by Mustique

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, blackout drapes, free WiFi

Overview of Hotel Casa Don Sancho by Mustique

Hotel Casa Don Sancho by Mustique

4 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Centro Historico, Cra. 4ta Cll, Don Sancho N 36 126, Cartagena, Bolivar, 130001

Explore the area

  • Popular LocationCasa del Marques de Premio Real6 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationIndia Catalina Monument11 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)9 min drive

Choose dates to view prices

About this area

Cartagena

Hotel Casa Don Sancho by Mustique is located in Cartagena Walled City, a neighborhood in Cartagena, and is in the historical district. Notable landmarks in the area include Cartagena Cathedral and San Pedro Claver Church and Convent, and travelers wishing to experience a bit of culture can try Teatro Heredia. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Teatro Heredia - 1 min walk
  • University of Cartagena - 4 min walk
  • Casa del Marques de Premio Real - 6 min walk
  • Clock Tower - 7 min walk
  • India Catalina Monument - 11 min walk

Restaurants

  • Gelateria Paradiso — 2 min walk
  • The Beer Lovers — 3 min walk
  • La Paletteria — 3 min walk
  • San Alberto — 3 min walk
  • Porton de San Sebastian — 3 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

About this property

Hotel Casa Don Sancho by Mustique

4-star boutique hotel in the heart of Cartagena Walled City
Close to Porton de San Sebastian and Mistura, Hotel Casa Don Sancho by Mustique provides free full breakfast, free WiFi, and a roundtrip airport shuttle.
Other perks at this hotel include:
  • An outdoor pool
  • A rooftop terrace, a 24-hour front desk, and a front desk safe
  • Luggage storage, a banquet hall, and tour/ticket assistance
  • Guest reviews say great things about the walkable location
Room features
All guestrooms at Hotel Casa Don Sancho by Mustique offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM–11 AM
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water

More

  • Electrical adapters/chargers
  • Free local calls
  • Local maps
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 65000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Don Sancho
Casa Don Sancho Mustique
Casa Don Sancho Mustique Cartagena
Casa Don Sancho Mustique Hotel
Casa Don Sancho Mustique Hotel Cartagena
Hotel Casa Don Sancho Mustique Cartagena
Hotel Casa Don Sancho Mustique
Casa Don Sancho By Mustique
Hotel Casa Don Sancho by Mustique Hotel
Hotel Casa Don Sancho by Mustique Cartagena
Hotel Casa Don Sancho by Mustique Hotel Cartagena

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 67 out of 72 reviews
5 - Excellent 93%
Rating 4 - Good. 4 out of 72 reviews
4 - Good 6%
Rating 3 - Okay. 1 out of 72 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 72 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 72 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Boutique Hotel with Memorable Stay
This is a boutique hotel in a great location in the old town of Cartagena. Hotel is new, in great condition, with a terrific staff. Only downside was while still in recovery from the pandemic, the restaurant and room service had limited hours. The complimentary breakfast was terrific.We look forward to being a future guest.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siren
Amazing staff and beautiful property.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The hotel was perfect, location, service, cleanliness. Highly recommended. Very helpful with dinner reservations, calling cabs and pertinent information. The breakfasts were excellent.
Stayed 7 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Casa Don Sancho was beautiful, calm, and overall enhanced our stay in Cartegena. The room was clean and the AC was strong. The shower had great pressure. The food is great (I recommend the pina colada - it’s fresh, delicious, and HUGE!). The staff is friendly, respectful, recommended places to eat, and called us a cab when we headed out to the airport. The plants in the courtyard are lucious and only add to the magic of this stay. The pool in the courtyard was clean and the jacuzzi on the roof was clean and had great views of the city and even a view of the ocean. The location is on a quiet street near near the theatre and you’re steps away from the city walls. We easily walked around the old town from here. If you’re beat from the sun or walking around, I’d recommend the food here or walking over to the Epoca Espresso Bar - the La Artilleria location, because it’s less crowded, prettier inside, great coffee, brunch, and snacks, and like a 7 min walk away.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful decor and friendly staff. Delicious breakfast as well
Stayed 3 nights in Feb 2020