Get an overview of this hotelCartagena hotel in Cartagena Walled City, walk to Puerta del Reloj


Located in Cartagena Walled City, this hotel is within a 5-minute walk of Simon Bolivar House and Museum and Puerta del Reloj. San Felipe de Barajas Castle and San Pedro Claver Church and Convent are also within 1 mi (2 km).

Hotel Features

Along with laundry facilities, this hotel has a 24-hour front desk and express check-in. Free English breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, express check-out, tour/ticket assistance, and multilingual staff are onsite.

Room Amenities

All 15 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include free local calls, in-room massages, and safes.

Hotel Amenities

Hotel Amenities

Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides an area shuttle within 1 km and a shuttle from the hotel to the airport (available on request). This Cartagena hotel also offers a terrace, tour/ticket assistance, and multilingual staff.

Hotel Santa Cruz Cartagena has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 15 
  • Free breakfast 
  • Express check-in 
  • Express check-out 
  • Cruise terminal shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2007 
  • Area shuttle (surcharge) 
  • Free reception 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Television 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • In-room massage available 
  • Shower only 
  • Hair dryer (on request) 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

Guests are offered a complimentary English breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Ecotours nearby 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 12:30 AM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is 1 PM

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No elevators

No pets or service animals allowed


You'll be asked to pay the following charges at the hotel:
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: COP 60000 per vehicle
  • Late check-out fee: COP 90000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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