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Mansión Tcherassi

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
43 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Santo Toribio Church
    1 min walk
  • Popular Location
    University of Cartagena
    2 min walk
  • Popular Location
    House of Gabriel Garcia Marquez
    3 min walk
  • Airport
    Cartagena (CTG-Rafael Nunez Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Double Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Gran Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighborhood, Mansión Tcherassi is in the city center and by the ocean. Puerta del Reloj and San Pedro Claver Church and Convent are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium.

What's nearby

  • Popular Location
    Santo Toribio Church - 1 min walk
  • Popular Location
    University of Cartagena - 2 min walk
  • Popular Location
    House of Gabriel Garcia Marquez - 3 min walk
  • Popular Location
    Cartagena Cathedral - 6 min walk
  • Popular Location
    Plaza Santo Domingo - 6 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 16 min drive

Restaurants

  • Vera – Garden-view fine-dining restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner daily.
  • Aquabar – Pool-view bar. Open daily.

About this property

Mansión Tcherassi

Adults-only Cartagena hotel in Cartagena Walled City, walk to San Pedro Claver Church and Convent
This hotel features 3 outdoor pools, a full-service spa, and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a rooftop terrace, and spa services. All 7 soundproofed rooms feature free WiFi and pillowtop beds. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and Smart TVs.
Mansión Tcherassi offers 7 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Mansión Tcherassi features 3 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This Colonial hotel also offers a rooftop terrace, spa services, and a library.
Mansión Tcherassi has designated areas for smoking.
3 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tcherassi Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
The spa is open select days. Guests under 18 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a security system.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 8:30 AM to 4:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 15 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Hotel Tcherassi
  • Tcherassi
  • Tcherassi Cartagena
  • Tcherassi Hotel
  • Tcherassi Hotel Cartagena
  • Mansión Tcherassi Hotel Cartagena
  • Mansión Tcherassi Cartagena
  • Mansión Tcherassi Hotel
  • Mansión Tcherassi Cartagena
  • Mansión Tcherassi Hotel Cartagena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open select days

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch Smart TV
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

Frequently asked questions

4.2

Very Good

5 - Excellent
25
4 - Good
9
3 - Okay
5
2 - Mediocre
1
1 - Poor
3
4.5
Cleanliness
4.4
Service and Staff
2.5
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness

The junior suite Ziberline is very nice. The front desk can use some training. Our massages were delayed by an hour, walking tour guide was delayed so we canceled, we when we went to confirm our car to airport we were told it wasn’t booked. Service in restaurant for breakfast was good. I wish I could say the same about the egg dishes.

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

Stayed 5 nights in Mar 2019

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Pretty pictures; horrific management

Erica was the most unprofessional GM I have ecer encountered... beyond her attempt (and in one case, succes) at fraudulent extra charges, her demeanor and greetings made us genuinely question why she chose the hospitality industry at all. Absolutely disappointed and disgusted.

Stayed 1 night in Jan 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lively Cartagena

A lovely hotel with nice amenities. Located well in the walled city. Room was street front but was quiet at night. Nice sitting areas on the balcony and outside the room. Small rooftop pool was great also for some down time.

Stayed 2 nights in Nov 2018

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