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Get an overview of this hotel3.5-star Cartagena hotel in Cartagena Walled City, walk to Puerta del Reloj

Location

Located in Cartagena Walled City, this boutique hotel is within a 10-minute walk of Teatro Heredia, Puerta del Reloj, and San Pedro Claver Church and Convent. San Felipe de Barajas Castle is 1.1 mi (1.8 km) away.

Hotel Features

This hotel features a restaurant, an outdoor pool, and a conference center. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.

Room Amenities

All 9 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and espresso makers.

NH Collection Cartagena La Merced Royal

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wireless Internet access. This 3.5-star property offers access to a business center and a meeting room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This boutique hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 9 
  • Number of floors - 3 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Garden 
  • Restaurant 
  • Conference center 
  • Number of buildings/towers - 1 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Turndown service 
  • Shower only 
  • Free WiFi 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Espresso maker 

Where to Eat

Buffet breakfasts are available for a surcharge.

Dona Carmen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

  • Massages 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: COP 38000 per person (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Merced Royal
  • Merced Royal Cartagena
  • Merced Royal Hotel
  • Merced Royal Hotel Cartagena
  • NH Collection Cartagena Merced Royal Hotel
  • Collection Merced Royal Hotel
  • NH Collection Cartagena Merced Royal
  • Collection Merced Royal
  • La Merced Royal

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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