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It was veey nice to be met by hotel peesonel and brught to front desk for check in. They helped you with your bags toyour room and explain all facilities available to you.
Good location, you can have a room with a wonderfull sea view. Menu has a good range of variety. Local Colombian dishes can get easily. Staff is very nice and kind. All staff is focused in give you a special attention and to help you to feel like you are at home.
The only problem was hot water. Sometime it would take a long time for hot water or you would not have any at all. The hotel was very private.
Was my second time visiting the facility, Was very pleased it seem this experience was better than before. Some of the old Staff was still there out of all my travels to Latin America this hotel and stalff has been the most outsanding. I highly reccomend this facility a bit pricey but the location ...
Clase A hotel, what ever you needed, you were able to get it, staff was extremely courteous. Very happy with all accommodations.
Great affordable hotel excellent customer service, on the downside two things I would point out : the elevator service very poor and the air conditioning seems lacking a full capacity to keep room comfortable
We really enjoyed having the large space and looking out at the walls and ocean. Beds were great, there were three.
they charged "extra fees" when i arrived and when i checked out because it was "supposedly " not charged when i purchased the room. i understand that maybe things happen at the check in but they also charged me when checking out? what did i pay for then through expedia? the hotel was okay good service ...
I was tempted to cancel my reservation after I read the reviews of this hotel.. I had already paid for my reservation and was really upset to learn their no cancellation policy.. and then I was really surprised to find out that Expedia supported and enforced their policy when I called them over the ...
I highly recommend the hotel for couples..it is located near to a Cartagena's new Night life area with lots of restaurants and pubs in it's sourroundings. The breakfast is fantastic, Cartagena's típical dishes made in front of you. The house is in good conditions. Just one thing to improve...we went ...
Excellent hotel with plenty of room and facilities for all family members to relax and enjoy at any of the multiple swimming pools, including the infinity pool in the 10th floor, overlooking the ocean. The staff is superb. Corteous, diligent, very personable and accommodating. Strangely,,, there ...
I stay with my family in Torres del Mar. The hotel was nice, the pools area and surrounding were beautiful. The restaurant in Torre del Mar was nice. The services was horrible. The front desk staff was very nice and helpful but the staff at the restaurants and bar was horrible. I order a bottle of ...
This is a little gem in Cartagena. The hotel staff is amazing and very attentive. It almost feels like you are staying at a family home.
Your heart starts to race when you see a shoe sale and your eyes light up at the sign of a designer boutique, so a shopping hotel in Cartagena is a must for you. Pack an empty suitcase to store all your new purchases when you book a hotel near shopping malls here on Expedia.com.