Poor Choice, Not Traveler Friendly
Posted Sep 6, 2016
Arrival/Check In: Could not locate the hotel due to its small sign that was obscured. Tried to call hotel for directions, nobody answered (it was around midnight). Finally found hotel after driving and asking many people. The lights were out and it looked closed. Somebody was the to let us in and check us in as well, could not or would not walk us to room and show how the safe operated.
General: Room was a little small but was ok. Heavy odor of mold came from the wall mount air conditioning unit, was uncomfortable to the upper respiratory system Coughing, itching eyes and throat.
Could not make toll free phone calls from the room phone. Could not call front desk from the room phone.
Internet Wi Fi was ok but password changed daily and was about 16 characters in length...
Housekeeping staff was great. Front desk staff not so great. Could not even stand up to address me, did not seem eager to accomodate, I felt like more of a burden than as a guest.
Check Out: Again not good, I had additional expenses, however the credit card would not process, this has turned out to be a problem at their terminal. The Front Desk Attendant threatened to call the police and have me stopped at customs, treated me as if I was trying to steal what would be equivalent to about $60 US Dollars. What a nightmare to be in a foreign country and being threatened with the police at 3:00 in the morning!!!
I would rate this hotel at 3, maybe 3.5 stars. Not a good choice for travelers.