Ratings based on 137 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia, Canada

Great location within the walled city.

Posted Aug 29, 2017
Great spot. Friendly staff and clean. A bit hard to find but once located was very good. Staff helped with directions and places to see. Spoke English too.
Comment from Hotel Management
Sep 2, 2017 by Angélica Ruíz, Hotel Management
Dear J. Hope you are excellent. Thank you very much for your comment. Keep having a lovely weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler from paramaribo

Top boutique hotel at a top spot

Posted Aug 27, 2017
All luxury available , spacious. Home away from home. All top notch. Location is tripple A ++
Comment from Hotel Management
Sep 2, 2017 by Angélica Ruíz, Hotel Management
Dear Sunil, Hope you are excellent. Thank you very much for your comment!! For all of us it was a pleaure to meet you and your family. We hope to see you soon in Cartagena running the restaurant. Please share your excellent experience at TripAdvisor so more travellers could know about Casa Claver. Keep having an excellent weekend!
4 out of 5
Recommended
for Everyone
by A verified traveler from Turkey

It is just at the center of the old town

Posted Aug 21, 2017
The location of the hotel is fantastic. You can easly walk to most well known places and squares in the old town. I thank to all staff in the hotel and especially the very helpfull reseption gentlemen.
Comment from Hotel Management
Aug 26, 2017 by Angélica Ruíz, Hotel Management
Dear Etem, Thank you very much for your comment!! Have an excellent weekend!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

French/American family with teenagers

Posted Jul 26, 2017
Pros: The staff was very friendly and helpful. The hotel is ideally located and within walking distance to everything. Very good bedding, comfortable.
Cons: The breakfast could be better.
First visit to Cartagena. Pleasant stay. Would recommend.
Comment from Hotel Management
Jul 31, 2017 by Angélica Ruíz, Hotel Management
Dear Family, Thank you very much for your comments. We will try our best to improve our breakfast. Thank you very much ! Have a lovely day
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Cons: No direct payment through Expedia. Confusion between Hotel personnel (language) and Expedia CS Dept.
Great location in Walled City. Beautiful rooftop pool and complimentary breakfast on rooftop too.
Comment from Hotel Management
Jul 12, 2017 by Angélica Ruíz, Hotel Management
Muchas gracias por sus comentarios. Para nosotros siempre serán bien recibidos sus comentarios y esperamos poder servirle en una próxima estancia.
5 out of 5
by A verified traveler

Posted Jun 16, 2017 on Hotels
Excellent hotel, perfect location
Comment from Hotel Management
Jul 10, 2017
Muchas gracias por sus comentarios. Para nosotros siempre serán bien recibidos sus comentarios y esperamos poder servirle en una próxima estancia.
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles, CA

Excellent

Posted Apr 12, 2017
Pros: Central location in old city
Cons: Add a bar or food service on the pool deck.
Very nice hotel. Great location and great rooms. We had the large apartment in the hotel, 2 bedrooms and 2 baths plenty of space for the whole family and wrap around balconies with views of city streets. Our family loved the rooftop pool. The staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect little boutique experience

Posted Mar 26, 2017
So happy with our stay. Would definitely come back. Room 201 is the best - like a 2 br, 2 bath apartment with great style. Breakfast brought to your room every morning. Perfect location.
5 out of 5
by A verified traveler

Perfect place to stay in Cartagena.

Posted Feb 22, 2017 on Hotels
What a a great hotel, on a perfect street in Cartagena. The staff was so helpful and friendly, the hotel was beautiful and the roof top was stunning (although not the biggest pool or seating area, but still amazing!)
5 out of 5
by Lars

This traveler left a rating score only Posted Feb 20, 2017 on Hotels