Ratings based on 67 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Los Angeles CA
Excellent service and beautiful hotel.Posted Oct 11, 2017
My husband and I loved everything about this hotel. It's very accessible and central to everything. The staff was amazing and the service was impeccable. Everyone was very helpful and made great suggestions as to where to visit, eat and drink. We are definitely staying here again.
for Couplesby A verified traveler from Bogota
Beautiful and cozy hotelPosted Sep 17, 2017
Pros: The location, restaurant and staff.
Cons: Larger cocktail and spirits menu
We were welcomed with a cold and refreshing lemonade. Great location in old Cartagena. There are 11 rooms and all the staff is friendly and very helpful. Breakfast included in our rate and was very good. The menu for lunch or dinner was enough. I though suggested to have a wider variety of spirits. The area of the swimming pool is shaded by trees and plants. Not good for sunbathing but good enough for a deep bath. The jacuzzi in the upper floor is nice with a great view of the cathedral.
for Everyoneby A verified traveler
Authentic propertyPosted Sep 9, 2017
Warm and friendly staff. Ideally located and charming building, in need of subtle renovation / fixing. Disappointing breakfast choices and quality. Not what I expected from a relais et chateaux
for Everyoneby A verified traveler from Quebec city
Posted Jul 21, 2017
Fabulous stay. We are planning to Spend another vacation soon in this wonderful hotel.
for Everyoneby A verified traveler from vancouver canada
Great Relais Chateau hotel. Very friendlyPosted Jul 14, 2017
Well located, clean, hotel. Staff speak English as well as Spanish. Very friendly and helpful staff. Nice romantic restaurant. Pleasant swimming pool and deck. I would highly recommend this hotel.
by A verified traveler
Posted Jun 25, 2017 on Hotels
for Everyoneby A verified traveler from S
Wonderful experience !Posted Jun 24, 2017
The staff made my wife and I were made to feel very important the entire stay by the entire Hotel staff. Never have had such a wonderful experience as this Hotel stay. Also, you can't bet the location very close to San Domingo Plaza.
GREATPosted Jun 7, 2017 on Hotels
OUT STANDING !!
Posted Jun 5, 2017 on Hotels
by A verified traveler
LOVED OUR STAYPosted May 19, 2017 on Hotels
OUTSTANDING.... Great service...everyone who worked there is so helpful and nice. Great food. Super convenient location. Rooms super spacious and clean. Very historical building... Will stay here again!