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Reviews of Hotel Casa Turire

4 out of 5
Hotel Casa Turire
8.5 km from Turrialba, Lake Angostura, near Atirro Farm, La Suiza, Cartago

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 138 reviews" "
Rating 8 - Good. 43 out of 138 reviews" "
Rating 6 - Okay. 17 out of 138 reviews" "
Rating 4 - Poor. 7 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Turire was an elegant treat. The hotel is secluded and surrounded by palms. We loved sitting on our patio and listening to all of the birds. The meals and service were lovely.
Stayed 1 night in Feb 2024
Response from Jana on Feb 18, 2024
Thank you very much Claudia for your comment.We are glad that you enjoyed the stay.We hope to have you with us again!Safe travels!

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from HOTEL CASA TURIRE on Nov 2, 2023
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

6/10 Okay

Irene

Stayed 1 night in Sep 2023
Response from HOTEL CASA TURIRE on Oct 6, 2023
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

8/10 Good

Marjorie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Jun 2023

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked: Staff friendliness. Gorgeous green areas. Dining area. Breakfast. Did not like: few options in menu for dinner and lunch.
Stayed 2 nights in Apr 2023
Response from Hotel Casa Turire on Apr 28, 2023
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

4/10 Poor

Jose

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is marked as a 4 Star Location, but Furniture is old, smell of the room is of wax from the floor and the Bed doesn't have nice quality linens.

6/10 Okay

Miles, Austin

Traveled with partner
Liked: Cleanliness, staff & service
We stayed in the master suite and it is beautiful has a nice large balcony where an entire family could sit out and enjoy. The master suite is divided into two floors the only air conditioner is upstairs bedroom turn it on as soon as you get there and close the door to keep the coolness in. The upstairs bedroom is super nice with a huge hot tub. AT first it wouldn’t seal to fill up then when I did get it to seal, it ran out of hot water before you could fill it up. we got in it anyway when we turned it on black mold came out of it so they hadn’t cleaned it. The restaurant is elegant and pretty the wine was amazing and food was either very good or very bad. The black been soup, the chicken, salads the vegetables and the plantain type mashed potatoes were amazing. The Beef tenderloin and the pork tenderloin tasted like they microwaved it and stuck a sauce on it. It was very tough and difficulty to eat. You might say go somewhere else to eat but where you are there’s nowhere else to eat. They had several nature trails which were really nice to walk make sure you take your umbrella because the rain will come and go and you might get caught in a down poor. Overall I would come back, but would not stay in the master suite and would stick to eating what I know was good.
Stayed 1 night in Oct 2022
Response from HOTEL CASA TURIRE on Nov 16, 2022
Thank you very much for sharing your experience in our hotel. We are glad to see that you had a pleasant stay. We care a lot about the satisfaction of our clients, we always invite them to share their experiences, we listen carefully to how we can improve to continue offering the best quality in facilities and services. We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation.

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, lujoso, silencioso, con un restaurante extraordinario y un servicio de primera
Stayed 2 nights in Aug 2022
Response from CASA TURIRE on Aug 23, 2022
Muchas gracias por su mensaje, esperamos servirle pronto.

8/10 Good

Rudy

Stayed 1 night in Jun 2022

10/10 Excellent

Osman

Stayed 2 nights in May 2022

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2022
Response from CASA TURIRE on Feb 28, 2022
Gracias por calificarnos y por darnos la oportunidad de servirle.

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable older hotel with beautiful grounds
This hotel is old and has some deferred maintenance, but it also has a lot of character. Janice at the front desk was great organizing birding tours and transportation to our next destination. Overall the staff was friendly and helpful. the menu was limited but very good. The hotel can be noisy when there are large groups gathering at night. The grounds are beautiful. Hire a guide for the birding. I strongly recommend Danny.
Stayed 3 nights in Jan 2022
Response from CASA TURIRE on Jan 21, 2022
Muchas gracias por compartir su experiencia en nuestro hotel. Nos alegra ver que tuvo una estancia placentera. Nos importa mucho la satisfacción de nuestros clientes, siempre les invitamos a que compartan sus experiencias, escuchamos atentamente como podemos mejorar para continuar ofreciendo la mejor calidad en instalaciones y servicios. Esperamos tener la oportunidad de servirle nuevamente. Gracias por calificarnos y por su recomendación.

10/10 Excellent

Sharon, Fayetteville

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and property. Staff was super friendly as well. Beautiful grounds with trails and views of the lake. The best part was the food. 2 very very good dinners. I had the pork and the steak and both were excellent and my wife had the tuna and that was cooked really well also. All in all a great place to stay in the area.
Stayed 2 nights in Aug 2021
Response from Casa Turire on Sep 27, 2021
Thank you for rating us and for giving us the opportunity to serve you. We are happy to see that everything went well during your visit and that our staff and services made a difference. We send you greetings and we would love to serve you again.

8/10 Good

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel, silencioso y la habitación muy limpia y un detalle muy especial por el día del padre! El jacuzzi un poco descuidado . El personal muy amable ! En cuanto actividades el trail deberían de demarcarlo más y lastima que el acceso al lago ya no exista ! La comida me pareció cara versus a la calidad ! Pero en general mi familia y yo lo disfrutamos mucho ! Fue un desconecte total
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice country estate style hotel.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family and small children
Disliked: Cleanliness
Limited menu options at the restaurant.
Stayed 2 nights in Apr 2021
Response from Casa Turire on May 14, 2021
Dear Customer. We regret that there have been inconveniences, all comments from our customers are well received, we pay attention in detail to correct any inconvenience and we always offer the best service. We would love to serve you again in the future and to be able to correct any negative aspects of the previous visit. Greetings.

10/10 Excellent

orlando

Stayed 2 nights in Dec 2020
Response from CASA TURIRE on Jan 13, 2021
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

10/10 Excellent

Jorge, San José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more comfortable than advertised. Nice and cozy.
Stayed 1 night in Nov 2020
Response from CASA TURIRE on Dec 2, 2020
Thank you for rating us and for giving us the opportunity to serve you. We are happy to see that everything went well during your visit and that our staff and services made a difference. We send you greetings and we would love to serve you again.

8/10 Good

Verified traveler

Stayed 1 night in Nov 2020
Response from Casa Turire on Dec 2, 2020
Thank you for rating us and for giving us the opportunity to serve you. We are happy to see that everything went well during your visit and that our staff and services made a difference. We send you greetings and we would love to serve you again.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from CASA TURIRE on Nov 24, 2020
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

10/10 Excellent

Gloriana, San Jose, Costa Rica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! The food was excellent and the staff super friendly.
Stayed 2 nights in Oct 2020
Response from CASA TURIRE on Nov 11, 2020
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Casa Turire on Nov 11, 2020
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a $130-150/night hotel.
The hotel is located in a nice area but in need of updating. It is not a 150/night hotel. Pricing needs to be adjusted. Showers aren’t updated, hot water takes 10 or minutes, service is ok. The best things are the grounds, which can use maintenance, and the restaurant that is excellent.
Stayed 2 nights in Jul 2020
Response from CASA TURIRE on Aug 14, 2020
Dear Customer. We are sorry that there have been inconveniences, all comments from our customers are well received, we pay attention in detail to correct any inconvenience and we always offer the best service. We would love to serve you again in the future and to correct any negative aspects of the previous visit. Regards.

8/10 Good

Monse, San Jose, CR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house and the property inspire peace and quite, if this is what you are looking for, this is the correct place to go.
Stayed 1 night in Jun 2020
Response from CASA TURIRE on Jun 17, 2020
Thank you for rating us and for giving us the opportunity to serve you. We are happy to see that everything went well during your visit and that our staff and services made a difference. We send you greetings and we would love to serve you again.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before and always try to stay here when we visit the area. Beautiful house and surrounding garden. Helpfull and friendly staff. Awake to the sound of tropical birds and animals. Relaxing place. Shame we only stayed one night.
Stayed 1 night in Jan 2020
Response from CASA TURIRE on Jan 23, 2020
Thank you very much for sharing your experience in our hotel. We are glad to see you had a pleasant stay. We care a lot about the satisfaction of our customers, we always invite them to share their experiences, we listen carefully as we can improve to continue offering the best quality in facilities and services. We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation.

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020
Response from CASA TURIRE on Jan 23, 2020
Thank you for rating us and for giving us the opportunity to serve you. We are glad to see that everything was fine during your visit and that our staff and services made a difference. We send greetings and we would love to serve you again.

10/10 Excellent

Michelle, Jacksonville fl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a property. We arrived with the hope of a week of rest and relaxation. That is exactly what was provided. The staff was always so friendly and went out of the way to meet any needs we had. The grounds are stunning, the room spacious and cozy, the food amazing, and overall experience, unforgettable. The staff arranged a tour for myself and my husband to the aquiares coffee tour. It ended up being on my birthday, the tour was private and all inclusive. Upon arrival back at casa turire, the staff had prepar3d a special birthday dessert. I will surely be back and recommend casa turire with no hesitation
Stayed 5 nights in Oct 2019
Response from CASA TURIRE on Nov 3, 2019
Muchas gracias por compartir su experiencia en nuestro hotel. Nos alegra ver que tuvo una estancia placentera. Nos importa mucho la satisfacción de nuestros clientes, siempre les invitamos a que compartan sus experiencias, escuchamos atentamente como podemos mejorar para continuar ofreciendo la mejor calidad en instalaciones y servicios. Esperamos tener la oportunidad de servirle nuevamente. Gracias por calificarnos y por su recomendación.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from CASA TURIRE on Oct 18, 2019
Estimado cliente, Muchas gracias por su comentario, esperamos que nos pueda acompañar nuevamente. Saludos

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stunning location, great staff. Do better.
What an extraordinary location. The photos do not do it justice. It is a piece of paradise. The staff are genuine, warm and lovely. There is a sad lack of ambition permeating the hotel. The restaurant, while the staff are lovely, is inexcusably lazy about its food. Serving the same frozen vegetables on each dish, while charging restaurant prices, while in the middle of Costa Rican farm land is just poor. Still, for the surroundings and stunning building, I can't recommend highly enough.
Stayed 1 night in Sep 2019
Response from CASA TURIRE on Sep 18, 2019
354/5000 Dear Customer. We regret that there have been inconveniences, all the comments of our clients are well received, we pay attention in detail to correct any inconvenience and we always offer the best service. We would love to serve you again in the future and to correct any negative aspect of the previous visit. Regards.

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa turire is my second home in Costa Rica! The staff is wonderful and makes you feel like family. The grounds and the feel of the hotel are inviting and make you feel relaxed and at home. The intimacy of the hotel and the personalized service leave you feeling special and cared for!!
Stayed 1 night in Aug 2019
Response from CASA TURIRE on Sep 5, 2019
Thank you very much for sharing your experience at our hotel. We are glad to see you had a pleasant stay. We care a lot about the satisfaction of our customers, we always invite them to share their experiences, we listen carefully as we can improve to continue offering the best quality in facilities and services. We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation.

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy with pretty gardens
The grounds are beautifully kept with plenty of gardens and animals. The staff were welcoming, the rooms were spacious. They do not have air conditioning, only one central overhead fan. The rooms were quite humid on rainy days, but cooled off at night, as sunsets at 6pm. The restaurant service was slow, but the food was delicious. The sugar cane ice cream is made on site and is a MUST for any guest. We even asked for it for breakfast the next day. So amazing and creamy.
Stayed 2 nights in Jul 2019
Response from CASA TURIRE on Jul 22, 2019
Thank you very much for sharing your experience at our hotel. We are glad to see you had a pleasant stay. We care a lot about the satisfaction of our customers, we always invite them to share their experiences, we listen carefully as we can improve to continue offering the best quality in facilities and services. We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation.

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was gorgeous! The staff was wonderful and accommodating. There was no a/c in our room, but with an open screen and ceiling fan, it was nice!
Stayed 1 night in Jul 2019
Response from CASA TURIRE on Jul 16, 2019
Thank you for rating us and for giving us the opportunity to serve you. We are happy to see that everything was fine during your visit and that our staff and services made a difference. We send greetings and we would love to serve you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff are friendly and efficient. Hotel has a refreshed pool and the food was tasty.
Stayed 2 nights in Jun 2019
Response from CASA TURIRE on Jun 12, 2019
Thank you for rating us and for giving us the opportunity to serve you. We are happy to see that everything was fine during your visit and that our staff and services made a difference. We send greetings and we would love to serve you again.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Family trip
Recently I spent one night with my family in Casa Turire. The staff was very friendly and helpful and the place clean and nice. We especially like the gardens and surroundings. The employees working at the farm and vegetable garden showed us the different animals and plants and it was very interesting listening their explanations. The rooms were cozy and with a balcony. The only downside was the intense smell to mold in my room, which made my stay there uncomfortable and made my sleep difficult. The food in the restaurant was good and don Rafa’s service and kindness were outstanding. Casa Turire is the ideal place to relax and spend a peaceful time. I would definitely go back.
Stayed 1 night in May 2019
Response from CASA TURIRE on May 23, 2019
Thank you very much for sharing your experience at our hotel. We are happy to see you had a pleasant stay. We care a lot about the satisfaction of our customers, we always invite them to share their experiences, we listen carefully as we can improve to continue offering the best quality facilities and services. We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from Casa Turire on May 4, 2019
Gracias por calificarnos y por darnos la oportunidad de servirle. Nos alegra ver que todo estuvo bien durante su visita y que nuestro personal y servicios marcaron la diferencia. Le enviamos saludos y nos encantaría servirle nuevamente.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not wish to be charged in Dollars for this hotel stay, Expedia charged me in dollars, instead of Colones. I will not use you again.
Stayed 1 night in Feb 2019
Response from Raquel Torres on Apr 3, 2019
Dear Customer. We regret that there have been inconveniences, all the comments of our clients are well received, we pay attention in detail to correct any inconvenience and we always offer the best service. We would love to serve you again in the future and be able to correct any negative aspects of the previous visit. Greetings.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Beautiful hotel!
The grounds of the hotel are amazing, but the hotel could use a refurbishment. Although everything spotlessly clean, the hotel is becoming worn. Also, there was no water pressure for the shower, and took nearly 10 minutes for warm water. Might be becoming too rustic for some.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is on truly lovely grounds. We decided to return to this hotel after staying here about 10 years ago. Unfortunately, the rooms, plumbing etc. have not been kept up which is disappointing as it is a beautiful building. We had drinks in the bar and a very good evening meal. Kudos to the chef and to the lovely lady who served in the bar and the restaurant. The included morning breakfast was okay, but the female server rather spoiled it. She did not appear to be the least bit interested in her job. One other thing, when we booked on Expedia we booked a Deluxe room, well, there really is no such thing. They have 10 rooms and 3 suites.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Friendly staff and nice surroundings
Stayed 1 night in Oct 2018
Response from Jana on Dec 10, 2018
Thank you vey much for your review! We are glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2018

8/10 Good

Gustavo, El Paso, TX

Liked: Cleanliness, room comfort
Very nice property, but the rooms need to add air conditioning! Very nice and professional staff. Hats off to them.
Stayed 1 night in May 2018
Response from Jana on Jun 2, 2018
Thank you for your comment, we will take it into consideration!

10/10 Excellent

Eramirez, San José, CR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Turrialba
Every was amazing! Above our expectations, this hotel will transmit you the real Costa Rican experience.
Stayed 1 night in Apr 2018
Response from Jana on Jun 2, 2018
So great to hear you had such a positive experience. Hopefully we will see you again soon!

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
disappointed
My wife get there first with my two kids (3 a 0.8) and the staff did not help her with the luggage. No baby crib and the breakfast was normal
Stayed 1 night in Apr 2018
Response from Jana on Jun 2, 2018
I apologize to hear of your experience. Hopefully we will have a chance to make it up to you!

10/10 Excellent

Martin, Alberta, Canada

Liked: Cleanliness, staff & service, room comfort
Really good hotel, tons of character
I was at this hotel about 10 years ago and this time I had a chance to take the wife. The hotel hasn’t changed much, and thats a good thing. Its in a lovely location, the drive up to the hotel is a view in itself. At the reception we were met with smiling hosts, a fruit juice and any questions answered. We had a king room upstairs, garden view and really clean. We ate at the hotel that evening, nothing special but nonetheless was good food. What is good about the hotel is the vibe. This was once an old coffee plantation house, I would love to know more about its history. I spend a lot of time traveling and this is NOT a chain hotel, nor is it a boutique hotel with VW hub caps, crazy art and even crazier menus. What you get here is cool feeling of being away from it all. In a hotel where service does matter. Ok, it took a while for the hot water to come through, the tap in the sink was stiff, the jacuzzi was cold, but trust me. This is everything a period hotel should be
Stayed 1 night in Jan 2018

8/10 Good

Viviana, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing and cute hotel
If you want a relaxing weekend, this is the place. Excellent staff and very very good massages. You can enjoy the nature and the nice view to the lake.
Stayed 1 night in Aug 2017

10/10 Excellent

Vickey, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to stay close to Turrialba
This was one of the most relaxing places I have ever stayed. Could sit outside and watch the ducks at the pond and not get wet from the rain. A great place to unwind and reboot.
From front porch/veranda
Stayed 4 nights in Jul 2017

10/10 Excellent

Annette, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful boutique hotel. The restauran
This is a very beautiful hotel. We stayed here specifically to be near the white water rafting on the Picquarre River. The restaurant is very good and the staff was very friendly.