Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from from richmond, va

Average, close to exit off nj turnpike

Posted Jul 21, 2016
Average stay, bed comfy, toilet messed up a couple times, they did send Maintence. Couple centipedes in tub. Convenient to exit off no turnpike.
Comment from Hotel Management
Jul 21, 2016 by kathleen, Hotel Management
Dear Laurie: Thank you for your candid review. We apologize that your recent stay did not meet all your expectations. We are happy you found your bed comfortable and the location convenient. We do appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Warmest regards, Kathleen
2 out of 5
by A verified traveler from NH

Convenient for turnpike travel- not so safe

Posted Jul 19, 2016
Quick reservation for travel fatigue. Parking is poorly lit at night with stray cats walking the lot. Lobby staff friendly but unable to give basic morning rush hour traffic information. Room was dated but clean. Tub did not drain so I was left standing in my own shower water. ultimately stopped for a shower and sleep, but glad I wasn't staying for more than one night.
Comment from Hotel Management
Jul 21, 2016 by Kathleen, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. This is not a typical experience a our hotel. We do appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
2 out of 5
by A verified traveler

In need of a serious make over.

Posted May 23, 2016
Pros: nothing
Cons: Renovate!
Holiday Inn was like a time capsule,back to the 80s. My room and the entire hotel had that wet smell. My family couldn't stop sneezing,causing my child to get sick. Never will I stay at that Holiday Inn again.
Comment from Hotel Management
May 27, 2016 by kathy, Hotel Management
Dear Anonymous: Thank you for your feedback. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
by A verified traveler from New Hampshire

Late Check-in

Posted Apr 26, 2016
Booked this hotel online on our way home late at night, and booked wrong dates by mistake. The hotel clerk kindly rebooked us for that night. Hotel was in a very busy area and a little noisy. Room itself was a bit dated but clean and had comfortable mattress and pillows. Overall, good stay.
Comment from Hotel Management
Apr 28, 2016 by Kim D., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear that you were pleasantly accommodated by our front desk staff.  It's something our staff takes great pride in, so we value your feedback. We are in the process of renovating all of our rooms and we are happy to hear that you were comfortable in your room. We hope you will visit us again in the very near future. Sincerely, Kim D., Front Desk Representative
3 out of 5
by Amit

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Kathleen, Hotel Management
Dear Amit: Thank you for taking the time to give us the stars. We hope to see you again in the future and make it a 5 star review. Warmest regards, Kathleen Falkiewicz General Manager
5 out of 5
by A verified traveler

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by Kathleen, Hotel Management
Dear Verified Traveler: Thank you for the 5 stars! Looks like you enjoyed your stay with us. We hope to see you again real soon. Warmest regards, Kathleen F. General Manager
5 out of 5
by Gibbs

Posted Mar 20, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Kathleen, Hotel Management
Dear Gibbs: Thank you for taking the time to give us a 5 Star review! I would say you enjoyed your time here with us. We hope to see you again real soon. Warmest regards, Kathleen F. General Manager
3 out of 5
by A verified traveler

Posted Mar 20, 2016
People were loud and walking past the hotel room definitely not the type of hotel that you want to spend multiple nights in
Comment from Hotel Management
Mar 23, 2016 by kathy, Hotel Management
Dear Anonymous: Thank you for taking the time to share your experience at our hotel. We apologize that your recent stay did not meet your expectations. We did have two banquet events that most likely contributed to the noise, please know this is not typical. We do hope we have the opportunity to welcome you back in the future, so we can provide you a better experience. Warmest regards, Kathleen F. General Manager
5 out of 5
by A verified traveler

I had a nice stay.

Posted Mar 13, 2016
This is a great hotel to visit. I had a wonderful stay and I will recommend this hotel.
Comment from Hotel Management
Mar 14, 2016 by kathy, Hotel Management
Dear Anonymous: Thank you for taking the time to review the Holiday Inn of Carteret. We really do appreciate your recommendation as well so happy to hear you had a wonderful stay. We hope to see you again real soon. Warmest regards, Kathleen F. General Manager
5 out of 5
by Harold from Aliquippa , pa.

Next to none

Posted Mar 8, 2016 on Hotels
Great
Comment from Hotel Management
May 14, 2016 by Kathleen, Hotel Management
Dear Harold: Thank you for taking the time to share your experience at our hotel. Looks like we met and exceeded your expectations. Customer service is something we take great pride in every single day and is always nice when it is recognized. Thank for the 5 stars! Hope to see you again. Warmest regards, Kathleen F. General Manager