Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Martin from Fort Myers

Good value!

Posted May 16, 2016 on Hotels
The friendly staff make the place. They seem to work very hard at pleasing their guests...
2 out of 5
by Joseph from our of town

Loud A/C unit, heavy perfume trying to mask odor

Posted May 11, 2016 on Hotels
Business trip we had two rooms, both on the ground floor room. The air conditioning in my room was LOUD. It cycled on and off frequently enough that it was difficult to get to sleep. Combine the noise with the persistent smell of a cleaning chemical with a heavy perfume/incense and I was not able to get to sleep for a couple of hours. Bed and linen was good for the price, once I finally got to sleep. Room seemed clean but sink fixture had not been truly cleaned in some time. There was a buildup that made it look like it had just been wiped down with a towel. Desk clerk was efficient during checkin. Didn't use any facilities as we got in late and just went to rooms to sleep. Complimentary breakfast had been wiped out. We came in breakfast an hour after it started and the included breakfast had been wiped out with no one attempting to refill/replace anything so we left. Several fast food breakfast places are close by the hotel. I'd go back if have to but won't be looking forward to it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 9, 2016 on Hotels
3 out of 5
by Nicholas from UK

Comfy, clean, but maintenance dude has gone AWOL

Posted May 4, 2016 on Hotels
Hotel is nicely situated near Rome's downtown area, and its prices are affordable, as per others in the same chain. The room itself was clean, quiet and the beds were comfy. However, what let it down for us was the lack of basic maintenance. The light in the bathroom gave off a loud buzzing sound when lit, and obviously people had been hitting it to try to shut it up as it was coming loose from the wall. Also, the door chain was not properly afixed (a potential security concern), the Wi-Fi constantly kept going down and on our last night there didn't work at all (all instances were blamed on their cable company, which apparently was MY job to ring them and report it!), and finally the in-room safe didn't work as it was missing a battery. Despite my reporting to reception on our first morning about the safe, it was not fixed for the 3 days that we were there. These are small things that really should just work, but when they don't are annoying.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by Philipp F.


Posted Apr 19, 2016 on Ebookers
Hotel ist wohl so alt wie Rome selber. So kam es mit vor. Hotel ist sauber, ruhig,.. aber halt einfach schon etwas alt. Personal ist freundlich, lage ist recht gut. Man ist schnell beim Aldi :) KFC, Subway, Starbucks,.. alles in max 5. Gehminuten entfernt. Mit dem Auto kommt man auch schnell an eine Shoppingmal.
4 out of 5
by A verified traveler

Posted Apr 17, 2016 on Orbitz
Nice room. Good breakfast included though not fancy still good
5 out of 5
by Charles

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by A verified traveler from B

Posted Apr 8, 2016
Nice place to stay. Comfortable, staff reactive to requests. Close to everything.
4 out of 5
by Karen from Casnovia

Posted Apr 4, 2016 on Hotels
Missing remote in room and staff had it to our door in less than 5 minutes after call.