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Reviews of Econo Lodge Cartersville-Emerson Lake Point

2 out of 5
Econo Lodge Cartersville-Emerson Lake Point
41 State Route 20 Spur SE, Cartersville, GA

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 624 reviews" "
Rating 8 - Good. 246 out of 624 reviews" "
Rating 6 - Okay. 83 out of 624 reviews" "
Rating 4 - Poor. 40 out of 624 reviews" "
Rating 2 - Terrible. 41 out of 624 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean , cost effective for a quick sleep
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Kenneth,Thank you for your feedback. We're pleased to hear that you found our hotel clean and cost-effective for your needs. We appreciate your positive comments and hope to welcome you back for another comfortable stay whenever you're in the area.Sincerely, Hotel Manager

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees and manager are very unethical and will steal your money. They are very angry and mean individuals. To the point that we are reporting them to the BBB, filed a report with Choice Hotels and contacted the local police department.
Stayed 1 night in Apr 2024

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities
Average
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Guest,Thank you for sharing your feedback with us. We value your input and apologize if your experience was only average. Please let us know how we can improve and make your next stay more enjoyable. We hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been kept up nicely, not run down. Bed was awesome,room was clean. Walk to food areas. Stayed here about 4 times maybe? Will stay again!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Timothy,Thank you for your continued loyalty and for taking the time to share your positive experience with us. We're thrilled to hear that you found our hotel well-maintained, with a comfortable bed and clean room. It's fantastic to know that our convenient location near food areas met your needs. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Karen

Liked: Amenities
The location is convenient to the venue for the basketball tournament. Charter bus pulled up with a Volleyball Team. So, this place is no secret. It’s a hidden treasure for a long day and needed sleep. Assured of clean, quiet and free continental breakfast to get the games on the next day!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Karen,Thank you for sharing your positive experience with us. We're delighted to hear that you found our location convenient and enjoyed your stay during the basketball tournament. We strive to provide clean, quiet accommodations and a satisfying breakfast to all our guests. We hope to welcome you back for future tournaments or any other visit to the area!Sincerely, Hotel Manager

2/10 Terrible

Samuel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to charge my card 3 times before arriving. So I didn’t stay there.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Samuel,We apologize for the inconvenience caused by the multiple attempts to charge your card before your arrival. This is not the level of service we strive to provide. Your feedback is noted, and we will review our procedures to prevent such issues in the future.Sincerely, Hotel Manager

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Breakfast was typical and simple. Rooms where very clean as well as bath. Rooms seems smaller than anticipated , but was ample for family of 4 to share the 2 queen beds for a few nights. Parking lot very well lit at night, so much that some better shades on the windowa would have been better, as lights still came through window at night. But not so bad to keep from sleep.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Guest,Thank you for your positive feedback! We're pleased to hear that you found our staff friendly and helpful and that you enjoyed our clean rooms and breakfast. We appreciate your suggestion regarding window shades and will consider it for future improvements. We hope to welcome you and your family back for another pleasant stay soon.Sincerely, Hotel Manager

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the remodeled rooms & breakfast room. Friendly staff & very clean.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Guest,Thank you for your feedback. We're thrilled to hear that you loved the remodeled rooms and breakfast area and that you found our staff friendly and the hotel very clean! Providing a comfortable and welcoming experience is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Room seemed to have been recently renovated, very clean and nice. It was exceptional for the price. As with most of these that provide breakfast, the food was marginal. It was worth the price, although Expedia charged a few dollars more, and my two Maltese dogs cost an extra $35.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Guest,Thank you for your positive feedback about your recent stay. We're glad to hear that you found your room to be clean, nicely renovated, and exceptional for the price. We apologize for any inconvenience regarding the breakfast quality and the additional charge for your pets. Your comments are valuable, and we will review them to ensure a better experience for our guests in the future. We hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager

6/10 Okay

Rhonda

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I like to start with the positive always. The beds were comfortable, sheets were clean. The bathroom was limited in any toiletries. sometimes you depend on small containers, you don’t want to bring large from home with you. I checked in on the coldest day thus far in North Georgia, howling winds, low teens. I arrived after several hours driving, with a dog with me and my sister. I asked the front desk clerk if I could go ahead and check in prior to 3 pm, This was at 2pm., if a room was ready. He said rooms were available, but I would be charged additional if I wanted to check in at this time. So, I went back out and sat in my car for an hour, I felt unnecessarily, as the hotel clearly had vacancies. When I went back in, the shift was changing, and the second clerk was very demanding about where I parked my car. I did comply ,but that was a first for me, as well the prior situation with the check in. Later in the evening my sister and I returned from a wedding we attended. My sister asked the front desk if there were any tea bags for hot tea. She was told emphatically no!! The next morning we got coffee in the lobby, a rack filled with tea bags was there. Also, wasn’t noted on their reservations page about fee for my dog. I expected that, it should have been included with the quote for the room. My stay there was the oddest I have experienced. I had routinely, easy requests, and was met with close to hostility. I would not stay there again.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Dear Rhonda,Thank you for sharing your detailed feedback about your stay. We sincerely apologize for the inconvenience and the service lapses you encountered, especially regarding the check-in process, the tea bags, and the unexpected fee for your dog. This is not reflective of the high level of service we aim to provide, and we're sorry for any frustration these issues may have caused. Your comments will be shared with our team to address these concerns and ensure that improvements are made. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Good

John

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Dear John,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Dear Larry,We are delighted to hear that your stay was a positive one and that you felt it was worthy of a 10-star rating. We strive to make each guest's stay as enjoyable and comfortable as possible, so we are thrilled that you enjoyed your time with us. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Good

walter

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 29, 2024
Dear Guest,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Jose

Business traveler, Traveled with family
Stayed 6 nights in Dec 2023
Response from Hotel Manager on Jan 29, 2024
Dear Jose,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

2/10 Terrible

Walber

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 29, 2024
Dear Guest,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely, Hotel Manager

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first we had a little trouble with the check in staff but that was resolved. The morning staff was very polite.
Stayed 1 night in Nov 2023
Response from yogi patel on Dec 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

April

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty the checkin agent or general manager reeked of alcohol , there was a bug(s) ( roach ) so it appeared on the underside of counter. The robust scent of cigarette smoke lingered boldly but seemed to be mask by department store paint .. The incidental fee was $100 lol I respect covering your property by all means but Seemed no matter what condition the property was in upon arrival there is so many issues to make note of .. IN FACT THEY SHOULD PAY. YOU AN INCIDENTAL FEE TO PROTECT YOU ON THEIR PREMISES. The worst experience I’ve yet to encounter .
Response from yogi patel on Nov 23, 2023
thank you....

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from yogi patel on Dec 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Jeff

Stayed 2 nights in Nov 2023
Response from yogi patel on Nov 23, 2023
thank you

10/10 Excellent

Allan

Traveled with partner
Clean, in good repair, no nonsense. Great Value.
Stayed 1 night in Nov 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

4/10 Poor

Derek

Liked: Cleanliness
Disliked: Property conditions & facilities
The air conditioner in this room was on a sensor, so if you didn’t move after so long, it would turn off and several members of our party were so hot all night long because we couldn’t get it to work right to be consistently flowing. And also another odd thing was when we checked in the guy made us move our car to the side of the building. Our room was on which I have never had anybody at a hotel ask us to do that before The breakfast was extremely limited so if you’re expecting more than a bowl of cereal or a cup of juice, you’ll be disappointed
Stayed 2 nights in Nov 2023
Response from yogi patel on Nov 21, 2023
thank you

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely Remodeled Everything Looks New
Overall Hotel and room were very nice and updated, breakfast is limited to a few items. Area around the hotel hopefully will also get a face lift. The area has potential if more money is put into other structures off this exit area.
Stayed 1 night in Nov 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

2/10 Terrible

Theresa

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from yogi patel on Nov 7, 2023
thank you....

8/10 Good

JOSEPH W.

Business traveler
Liked: Cleanliness, staff & service, room comfort
Get what you pay for
Good for the price. The breakfast is very basic! The doors and handles are cheap. Plenty of hot water and the beds are comfortable.
Stayed 1 night in Nov 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from yogi patel on Nov 7, 2023
thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well kept up and the pricing is not too expensive. Rooms are clean I’ve stayed here several times and decent hotels are hard to find so as long as they stay the same I will keep coming here.
Stayed 1 night in Oct 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

2/10 Terrible

Linda

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from yogi patel on Nov 7, 2023
thank you...

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

8/10 Good

Pete

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Ok for price
Heavy smell of marijuana. Toilet was not working properly. Stains on the comforter.
Stayed 1 night in Oct 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

2/10 Terrible

William

Traveled with partner
Close
Stayed 1 night in Oct 2023
Response from yogi patel on Nov 7, 2023
thank you

2/10 Terrible

Tinsley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unprofessional rudest staffvive ever witnessed
Stayed 1 night in Oct 2023
Response from yogi patel on Nov 7, 2023
thank you

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for Imagine Music Festival, and it was affordable for the small town we were staying at.
Stayed 3 nights in Sep 2023
Response from yogi patel on Oct 1, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from yogi patel on Oct 1, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023
Response from yogi patel on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to I75 and restaurants close by. Comfortable beds and good showers. Not many options for breakfast and old fridge in room.
Stayed 1 night in Sep 2023
Response from yogi patel on Sep 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value "Breakfast included" -not really
This location was excellent for the money, and likely the best option in the area. My wife and I have tried two other hotels nearby and far prefer this one to those—dollar to dollar an excellent value and overall a nice stay without any real issues. The "Free Breakfast" is really just "Free bread yogurt, and cereal" so don't put too much stock in that. There was nothing warm offered (besides a toaster).
Stayed 1 night in Sep 2023
Response from yogi patel on Oct 1, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from yogi patel on Sep 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from yogi patel on Sep 22, 2023
thank you

10/10 Excellent

jarek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good stay wise my only complaint is the up charge they do per person that I had no clue about until arrival making it 182 dollars more expensive than what Expedia listed for my stay and I’ve never had that happened anywhere if I book a room that holds up to 4 people I shouldn’t be uncharged upon arrival for each person blindsided while also loosing the rewards discount I was using when they did that.
Stayed 3 nights in Sep 2023
Response from yogi patel on Sep 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from yogi patel on Sep 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…..
Stayed 6 nights in Aug 2023
Response from yogi patel on Sep 14, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Patsy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful on the exterior didn’t check in
Th
Stayed 2 nights in Sep 2023
Response from yogi patel on Sep 5, 2023
thank you...

6/10 Okay

Kristy

Stayed 2 nights in Aug 2023
Response from yogi patel on Sep 5, 2023
thank you...

2/10 Terrible

Elijah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the staff room outdated
Stayed 1 night in Sep 2023
Response from yofi patel on Sep 4, 2023
Thank you, We apologize for inconvenience!!

6/10 Okay

LINDA

Liked: Cleanliness
Disliked: Room comfort
Poor Quality Hotel
There is no coffee maker in the room. There is no second curtain to let the sun in and keep the room private. I was on the ground floor near the pool which SUCKED due to traffic. If I opened the curtains everyone can see outside. Miserable. Not doing that again
Stayed 1 night in Sep 2023
Response from yogi patel on Sep 4, 2023
Thank you for your feedback. We apologize for inconvenience

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, this motel is older, but I have not stayed in one as clean as this in many years. The rooms are small, but the beds were very comfortable and very clean. No dirt even in the corners in the bathroom. I was amazed! It smelled clean and fresh as well.
Stayed 1 night in Aug 2023
Response from yogi patel on Sep 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.