Cocktail bar

Reviews of Hawthorn Suites by Wyndham Rome

2.5 out of 5
Hawthorn Suites by Wyndham Rome
100-110 West 2nd Ave, Rome, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 488 out of 695 reviews" "
Rating 8 - Good. 149 out of 695 reviews" "
Rating 6 - Okay. 27 out of 695 reviews" "
Rating 4 - Poor. 12 out of 695 reviews" "
Rating 2 - Terrible. 19 out of 695 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was the best I have ever had very knowledgeable and efficient. Lots of dining opportunities with in walking distance. They have loaner bikes if you care to go for a ride which I did.
Stayed 1 night in Mar 2024

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Great area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Amenities
The staff was extremely friendly and helpful from the front desk right down to the maintenance staff. We will be coming back vary soon.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance, staff, bar and proximity to Broad St!
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024

10/10 Excellent

Anna Kate, Fitzgerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! Staff were friendly. We could walk to many restaurants & bars. There is also an on-site bar. Pet friendly!
Stayed 2 nights in Feb 2024
Response from Natalie H - General Manager on Feb 29, 2024
Thank you for taking time to let others know about your experience with us! Of course we are pet-friendly! We want to be your home away from home and what is a home without a pet! We're so glad that you enjoyed your stay with us - we can't wait to welcome you back! Take care.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Feb 2024
Response from Natalie H - General Manager on Mar 1, 2024
Christopher - Thank you for the 5/5! We appreciate you choosing Hawthorn and look forward to welcoming you back to Rome on your next visit!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

rochanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very cute. Shops are convenient. River walk right outside. Staff was great
Stayed 2 nights in Jan 2024
Response from Natalie H - General Manager on Feb 5, 2024
Thank you for sharing your experience with us and other travelers. We appreciate you taking the time to let us know. We look forward to welcoming you back to Hawthorn again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was old and traditional with a close distance to the downtown area. It was also old enough to wear part of the room was slanted.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jon

Stayed 1 night in Dec 2023

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was clean and comfortable, the shower had the lowest pressure I have ever seen. Which may have been a blessing because I saw a story on how Rome has an issue with PFAS chemicals in their water from the paper / carpet mills. The bathroom could use more shelving and hooks for towels and wash cloths. The Breakfast was a great value at $7 a plate. Typical buffet fare. However, the turkey sausage was AWFUL! Has a "Plastic" taste to it. Other than that, I'd stay there again.
Stayed 4 nights in Dec 2023
Response from Natalie H - General Manager on Jan 10, 2024
Nancy,Just wanted to be clear about our water - the city of Rome no longer draws water from the Oostanala River and has moved to draw all water from the Etowah. The water from the Etowah River is clean and has never been tainted. On top of that all of our water is always treated and safe to use while our guest at Hawthorn. We just wanted to clear that for you! Appreciate your concern and feedback. Happy 2024.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Cletia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Natalie H - General Manager on Dec 28, 2023
10/10 - - we LOVE it and thank you for being our guest. Have a happy healthy safe 2024 and come see us again soon. We appreciate you Cletia!

10/10 Excellent

David

Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Natalie H - General Manager on Dec 26, 2023
thank you Stephen for the 10/10. We appreciate you choosing Hawthorn and look forward to welcoming you again soon! Happy 2024!!

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Natalie H - General Manager on Dec 26, 2023
Robyn - we appreciate you rating us 10/10. Thank you for being our guest at Hawthorn. Happy 2024!!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and excellent check in experience. Would stay here again.
Stayed 2 nights in Dec 2023
Response from Natalie H - General Manager on Dec 18, 2023
Thank you Robert for the 5 star review. We absolutely appreciate it and are thrilled that you enjoyed your experience at Hawthorn!We look forward to welcoming you again soon.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Misty, Gadsden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Natalie H - General Manager on Dec 26, 2023
Misty - thanks for the 5/5. We appreciate you choosing to be our guest at Hawthorn. Come see us again soon. Happy healthy 2024.

8/10 Good

Joboa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Natalie H - General Manager on Dec 18, 2023
10/10!!!! We appreciate you Samuel and your excellent rating! Come see us again soon! Happy holidays!

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed twice this year and both times I have nothing but good things to say. Staff is nice and helpful and the downtown area is right there with great restaurant and entertainment options
Stayed 4 nights in Nov 2023

10/10 Excellent

Cecil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location and rustic design to fit right in with downtown Rome. Some plants were wilted, but it's probably just the recent cold. Rooms and common areas were clean and the staff was very friendly.
Stayed 1 night in Nov 2023

4/10 Poor

Chris

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property.
Stayed 1 night in Nov 2023

6/10 Okay

Rhett

Liked: Staff & service
Disliked: Property conditions & facilities
I feel like the price was a little high, considering the fact your facility was older. Walls were too thin (our neighbors TV was right by our bed, we figured out, and they stayed up very late!).
Stayed 1 night in Nov 2023

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed how large our room was! The staff was very friendly. We would definitely stay here again!
Stayed 4 nights in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveler
Very nice comfortable clean hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Wesley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall ceilings. The river view. Robes in suite.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay
So the hotel is gorgeous- but the staff we met were only ok. Front desk was chilly. Watching the restaurant wait staff argue who was going to serve us was interesting. (It was two of us hardly a difficult table) Breakfast staff was friendliest we encountered. Hotel otherwise lovely, room was spacious and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Sid

Stayed 1 night in Nov 2023

10/10 Excellent

Karmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique facility
Stayed 1 night in Nov 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful..
The building is a gem. Unbelievably atmospheric inside, with everything done to a high standard. Great attention to detail in everything. The staff are exemplary….engaged, friendly, efficient and utterly decent people. The bar/restaurant is welcoming, warm and attractive, and reasonably priced. The suites are of varying sizes; ours was a King Suite, which was big, internally quiet, (the road outside is noisy, so you may wish to have a room looking towards the town) and comfortable. The kitchens in the suites have everything you could possibly need. The ground floor public rooms are comfortable, welcoming, characterful and quiet. You are guaranteed a very memorable stay here, and I can’t recommend it more highly. The management are doing a magnificent job.
Stayed 3 nights in Nov 2023
Response from Natalie H - General Manager on Nov 6, 2023
Richard,You and your lovely wife are the type of guests that every hotel wishes they could welcome. Thank you for choosing to stay with us. I cannot say how much we appreciate you taking time to tell other travelers about your experience in this glowing review. Please come back and see us again soon! We promise - no adjoining rooms! Take care and safe travels to you Shirley.Kind regards,

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The historic property was not as well maintained as I would have expected. We had a chair in our room that was very thread bare and extremely sagging floors . It was very conveniently located to walk to downtown restaurants and stores.
Stayed 2 nights in Oct 2023

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tobias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent/very helpful. Property is quaint/historic. However, the cleaning staff often forget to replace used items. Would definitely recommend this hotel to anyone planning to stay in Rome, Ga. Remember to be kind; everyone is very friendly/helpful when approached.
Stayed 1 night in Sep 2023

6/10 Okay

Janet

Traveled with family
Liked: Staff & service
People in the next room were having a party. Hard to say how many but definitely more than four different voices and apparently very little insulation between rooms.
Stayed 1 night in Sep 2023

4/10 Poor

Devin

Stayed 1 night in Sep 2023

8/10 Good

RANDALL

Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick night stop here and everything was super easy, clean, quite and comfortable
Stayed 1 night in Sep 2023
Response from Natalie H - General Manager on Sep 22, 2023
Thank you Melissa. We are thrilled that you enjoyed your stay and had some time to relax and enjoy Rome. We appreciate you being our guest and look forward to welcoming you again soon.Kid regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Natalie H - General Manager on Sep 22, 2023
Thank you for the 10/10 David. We are thrilled that you enjoyed your stay. We appreciate you being our guest and look forward to welcoming you again soon.Kind regards,