Premium Room, 1 Queen Bed | Private kitchen | Fridge, microwave, stovetop, freezer

Reviews of InTown Suites Extended Stay Atlanta GA - KSU/Kennesaw

2 out of 5
InTown Suites Extended Stay Atlanta GA - KSU/Kennesaw
3174 Barrett Lakes Blvd Nw, Kennesaw, GA

Reviews

6.6
Rating 10 - Excellent. 17 out of 76 reviews" "
Rating 8 - Good. 18 out of 76 reviews" "
Rating 6 - Okay. 20 out of 76 reviews" "
Rating 4 - Poor. 10 out of 76 reviews" "
Rating 2 - Terrible. 11 out of 76 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

9.4/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities
Stayed 16 nights in May 2022

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its is clean and quiet. And the staff is friendly and great.
Stayed 7 nights in Mar 2022

6/10 Okay

Rosita

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Roaches
Manager was amazing. Cleaned on her own and made everything great but there is a huge roach problem. They are everywhere clean or unclean it doesn’t matter they show up from any corner at all times of the day or night and made the stay uncomfortable.
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel Attendant was friendly, helpful and knowledgeable. She was also personal and answered all my questions. Happy to have stayed in newly renovated room which accommodated my daughter & I perfectly. We were very happy with our stay. Location was great!
Stayed 7 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It’s okay for what you pay
Manager was good, but only works days. So, I asked for an extra door key. They would only give one per person. Then, I got locked out after hours, as expected
Stayed 11 nights in Apr 2021

2/10 Terrible

Joy

Business traveler
Disliked: Cleanliness, staff & service, room comfort
The desk clerk was VERY rude. No one on duty after 7 pm. Even though we waited for the room to be “cleaned” before checking in, it was not clean. There was food from the previous visitor on the floor. You were given one towel for the whole week. The bed was not comfortable at all. The area outside the hotel did not feel safe.
Stayed 7 nights in Jan 2021

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

6/10 Okay

Norma, Mexico D.F.

Liked: Staff & service, property conditions & facilities
9 DAYS IN SUN SUITES
IN SOME MOMENT THE KEY DID NOT WORK AND THE RECEPTION WAS CLOSE AND IT WAS RAINING :(

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to my Work
My A/C did not cool. I called down stairs to the front desk, told about it, they say to put it on low and wait 20 minutes, that it should work, but it did not. I spent all night with hot air in my room.

6/10 Okay

carl, alabama

Disliked: Property conditions & facilities, room comfort
not applicable
room supplies are minimal--one bar of soap, no shampoo. in other words, no extras. breakfast not provided. towels were nice.

2/10 Terrible

Sucker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Cierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not waste your money
i decided to get this room because it seemed nice and it had a really good price. when it was time to check in the front desk lady took FOREVER. got into the room there was still maintenance supplies left in the room. there were no extra pillows that i specially requested. the shower trim in the bathroom was dangling on the shower knob. holes in the shower curtains. there was no mattress cover only sheets on top of sheets. and what my stay even worse was that they couldn't extend my stay over the phone (had issues with my car and i knew i wouldn't make the checkout time) i had to leave the room to checkout and check back in. on top of all of this i was NEVER checked in to begin with?!!! then i had to pay again which was more expensive then hotels.com. NEVER AGAIN WILL I WASTE MY $$$$ at this place.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
nightmare hotel!!!!
Walls are horribly thin, I could hear the couple next door having sex!!! Once they left I thought I could relax. I pulled the covers back and the bed linen had BLOOD on it. I called the front desk again, they moved me to a different room. The bed linen was dingy /dirty. The towels were soiled as well. It was 1:30 in the morning so I spread my own towels and slept on the corner of the bed on towels. It was the worst hotel experience ever!!! I will NOT recommend this nightmare of a hotel to anyone!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
I wasn't impressed. :/
CONS :The parking in the rear is awkward. The rooms were old and outdated. The comforter had numerous cigarette burn holes in it. The drapes wouldn't remain closed. People were sitting outside of their rooms in chairs and also in the breezeway. I had to inch by them. I had to keep the a/c on high to keep the moisture level down in the room. The microwave had a melted burn hole on the door. The remote control was nasty and sticky, and needed new batteries. I had to go around the room with clorox wipes. They charged me $28.99 to extend the check out time from 11am to 3pm. The Red Roof Inn on Roberts Courts, right off of Barrett Parkway, charges about $5 more for their rooms, but only charges $15 to extend the check out time from 11am to about 3pm or 4pm. The Sun Suites charge you for extra towels and don't clean their rooms daily. So if you stay for more than a day = DISGUSTING! PROS: You have a full size bathroom. They have tons of cable channels to watch, including MTV, VH1, Nickelodeon, BET, HBO, etc. It has a 2 burner stove, sink, small fridge, and cabinets with a plate and utensils. The maintenance guy who came to change the remote control batteries was nice. There are tons of restaurants nearby. It was fairly quiet, other than someone using a drill at 10am in the next room. Verdict: I will NOT be returning to the Sun Suites. No thanks!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Vicki B

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bare bones but mostly clean place with Kitchenette
First thing I did when I arrived in the room was tear the covers off the bed to examine condition of sheets due to some negative reviews I had read. Sheets looked very clean, but there was a live small cockroach on the sheet. Otherwise the place really was clean and had no bad odors. How did that roach get there? It's got a nice kitchenette and the shower worked well. It wasn't really comfortable due to not enough pillows on bed, low bed, cramped space, etc. The towels were pretty thick and nice for the price of the place. There was a sign outside our room requesting that pets use designated pet stop areas, but I never saw where the pet stop area was. I'd stay there again if I couldn't find anything better for the price, but would not be delighted to do so.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Kennesaw
Not bad for what you pay for this place. The bathroom door was warped and wouldnt close properly and the non-smoking room smelt like cigarettes but otherwise a reasonable place to rest

6/10 Okay

Formerly Bostonian

Liked: Staff & service
Serviceable
The first room I was shown had a problem with the AC, so they switched me fairly quickly, but the second room had been a smoking room, and I just accepted it at that point. It was missing some things I thought every hotel had, like shampoo and conditioner. The kitchenette had dishes, but nothing obvious to wash them with. Still, for the price, it was comfortable and they were friendly.

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very pleased
I had to switch rooms 3 different times. The first room they originally set me up with the smell of mold was absolutely terrible. There is no way any person could stay in a room where the smell of mold was so strong. They moved me to a different room, the smell was good, but the air conditioner did not work. It was about 90 degrees and unbearable. The third time the room seemed to be ok, the bed sunk in about a foot, and there was no towels, or soap at all. I stuck with it, because atleast it was cool, and smelled good!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

4/10 Poor

kjcool

Disliked: Cleanliness, staff & service, room comfort
Ok
Place is ok.. Nothing special Decent place to crash for the night... wouldnt stay here with family... Staff not that friendly..

6/10 Okay

hholdbro

Liked: Staff & service
Disliked: Cleanliness
Nice Value for a two night stay
The hotel was a nice hotel, for what I paid for it. I would stay here again, maybe.

10/10 Excellent

Movin on

Liked: Cleanliness, staff & service, room comfort
Two Suites for two hard working men.
Excellent value! The men were very happy with the accomodations and service.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Dirtiest place we've ever been to, and we are hoping we'll never have to sleep in a room like this again!

10/10 Excellent

little haven

Liked: Cleanliness, staff & service, room comfort
The perfect stay
I will go back to Sun Suites Kennesaw I/75 room very clean and comfactable . I would stay a week there. Like a small apartment . Good location easy in and out . love it.

10/10 Excellent

Kenneth, Acworth, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
It was a nice and quiet stay, I hated to leave!

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Nice for a few days
Made a snack put left overs in fridge Went to bed There was soap but no shampo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and Cozy
We only got to stay for less than 12 hours, but it was great and affordable and the lady who checked me in was very nice. It's like a small apartment and they give you just about everything you basically need as far as dishes, silverware, and things like that. Very convenient and accessible.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Sun Suites Marietta
DON'T!!!!

6/10 Okay

David, Georgia

Liked: Staff & service
Disliked: Room comfort
okay
This place was more for people who need to stay longer than one night. I don't remember but I probably didn't express that I wanted no smoking. Even though the room was clean it had a strong smell of cigarettes when we first walked in. The staff was very nice. It was okay for one night but I don't think I could stay longer than that. The bed wasn't too comfortable for me. Overall, fairly nice for my purpose.

10/10 Excellent

Scarlett, Savannah, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic deal!
I had initially selected this hotel solely because it was inexpensive and close to where I was going. I was pleasantly surprised at the quality and cleanliness of my room, and very pleased with the hotel's willingness to make arrangements for my ridiculously late check-in. They were even undergoing a bit of construction while I was there, but they managed it well so that the construction didn't get in my way/inconvenience me at all. I will DEFINITELY be staying here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Sun Suites in Kennesaw, GA--a handy stop
We stayed at Sun Suites for a very short time, got in near midnight and left again around 8 am. The room was fine and clean, the bed was comfortable. Space was a little small but plenty for what we needed. Our only complaint was the shower would not work at all. We were so rushed on our stay, we didn't have time to report the problem or I'm sure they would have taken care of it.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stay here if you want no sleep!
The hotel was terrible. We checked in at almost 1am and the woman failed to mention that there were going to be workers right beside us hammering on metal stairs at 6am! Called front desk and they couldnt do anything about it. The towels looked dirty. The blanket had ciggarette burns all over it. Stains on carpet. Small refrigerator so don't think about getting anything for it bc it won't stay cold. Walls were thin so you can hear everything next door and lastly, the bathroom constantly smelled like pot! Someone above us was smoking pot with the vent on and it was all in our bathroom! Couldn't wait to get out!!

4/10 Poor

Anonymous

Disliked: Cleanliness, staff & service, room comfort
you get what you pay for
This is the ideal hotel for the price.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for what I needed
I chose Sun Suites because of its proximity to my friend. It's not a 5-Star hotel; it's an extended stay hotel. There really aren't any frills and the walls seem a little thin but outside of that, it was comfortable, it's close to restaurants (mostly fast food) and the highway. One of the best parts is that because it's an extended stay hotel, there are 2 stove burners, a microwave and a fridge. My biggest problem with the hotel is that I had a few issues with loud neighbours at strange times of the night. Their office hours are 7 am to midnight or earlier. I had considered calling a noise complaint to the office but turned up my iPod instead. However, if I had called, there wouldn't have been someone there to answer. They also have posted rules about no excessive drinking at the hotel but if there's no one there, how would they ever know? As a warning, if you're taking a shuttle there, it can be quite expensive. All in all, I would recommend Sun Suites. It's inexpensive and very convenient. Most of my issues with the hotel were mostly out of their hands.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Richard, Eminence, KY

Liked: Cleanliness
Disliked: Property conditions & facilities
The extended stay hotel in Kennesaw
This extended stay hotel is the same as most of the those in the extended stay market. The emineties are minimum. However, for a room with a microwave and two stove top burners everything is fine. The hotel is located near fast food and other resturants. Shopping is near by with one major mall and several shopping centers. Of course the hotel is located near Kennesaw State University

4/10 Poor

Anonymous

Disliked: Cleanliness, staff & service, room comfort
You get what you pay for
I took a group of students to an event at Kennesaw State University. My room was fine but the two rooms for the students were bad. One smelled like chlorine. On the second day we discovered that it covered a moldy smell. The other room had a blood stain on the sheet. When the person staying in that room requested a change of sheets, the maid left a note saying she was sorry but she could not finish the job because she would have missed her bus. The water in the showers were either extremely hot or extremely cold. It was between an interstate and a well traveled road so all you heard all night was traffic. I could go on but don't want to sound like a complainer. I am not but the excuse the cleaning lady gave was just bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great hotel great price. there some strange noises about 230am but overall good hotel

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Pretty grim!
The room was shabby and the bed saggy. Only very basic amenities (not even any shampoo!) We wanted to be in that area, but I wouldn't stay there again, even for the cheap price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Latrece, Washington, DC

Disliked: Staff & service
Sun Suites, not so sunny
The room was cute. But there was a cigarette burn in the comforter and the room smelled like smoke. The staff wasn't too friendly, but it sufficed for the one night I stayed there.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
clean room for the price
I was very surprised at how the carpet and sheets were very clean, I was expecting something dirtier for a very cheap price. Kitchen was okay but could be better.

6/10 Okay

Anonymous

Liked: Staff & service
great price for a short stay
For the most part it was nice. Only stayed one night, but the staff was nice and checkout was quick and painless. It is a little noisy as it sits between I75 and a busy road. It's a great location to shopping malls and food places though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The Sun Suites in Kennesaw Ga, was a pleasant room that measured up to my needs. It was a nice clean, albiet small room with everything you need. It had a basic small apartment kitchen dining nook, a shower (no bath) with plenty of hot water and a small bar of soap. The tv was good size for the room and it had 100+ stations. The free wifi worked well, but was not secure as advertised, but public so an antivirus/firewall should be on your computer (should be anyway ;) Check in and out were quick and simple. The price was great and I'd be fine with staying there again. One caveat, it is a place to spend a night or 2 in my book, if you really were there for a long term and were spending most of the day and night you might get a little cabin fever.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort