Ratings based on 467 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Fond du Lac, WI

Nice, inexpensive stay with friendly staff!

Posted Jan 21, 2018
Quick check in, friendly staff and clean rooms. One of the hallways going upstairs smelled heavily of smoke despite being clearly marked as a non-smoking hotel. Place was busy as there must have been a kids sporting event, so breakfast had slim pickings despite staff trying to keep up. Would recommend for families or larger groups looking for an inexpensive, clean, safe environment. I rented a queen room and a queen suite for under $150 total.I would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cartersville, GA

Very nice hotel

Posted Jan 19, 2018
Very good experience. The only issue was with the television. Some of the stations sound was not working.
Comment from Hotel Management
Jan 23, 2018 by GM, Hotel Management
Thank you for your review. I apologize about the television issue. I will look into it directly. Take care and have a great 2018!
2 out of 5
by A verified traveler from cartersville georgia

No food selection

Posted Jan 9, 2018
They did not have a buffet as stated on the web page just little cereal bagels mini sausage biscuits horrible I don't eat that garbage so I will not stay here again not worth it the room is to tiny for a motel room to compact mini tv that the quality is horrible out of date tv just horrible all way round
Comment from Hotel Management
Jan 23, 2018 by GM, Hotel Management
Thank you for the review. I am so very sorry you were not satisfied with the amenities Microtel offers. We are a budget-economy hotel and therefore stay within those guidelines so as to offer a clean, friendly environment at an amazing price. Take care and have a super 2018
3 out of 5
by A verified traveler

over night stay

Posted Jan 6, 2018
Pros: Bed was very comfortable
Cons: Needs to be kept up
you get what you pay for .Bed was very comfortable Hotel was clean, but needs work
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience

Posted Jan 5, 2018
Over all my stay was great the only thing that I was disappointed about was the breakfast
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!
2 out of 5
by A verified traveler from Yorktown

Go Elsewhere

Posted Jan 4, 2018
Hotel staff was mediocre at best. Everyone we encountered seemed to be just barely of age to work and didn’t really care too much about what was going on outside of social media on their phones. They didn’t seem very competent when it came to checking out. The beds were very uncomfortable. It felt like we were sleeping on concrete. The walls are paper thin and we could here everything from outside the hotel to whatever was going on at the end of the hall (and the people down the hall honestly weren’t trying to be loud). Continental breakfast was poorly stocked both mornings we were there. I’m very surprised by all of this considering this hotel is owned by Wyndham. Hopefull someone from them will read this an take care of business.
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!
2 out of 5
by A verified traveler from Florida

Posted Dec 29, 2017
Ants in 1st room, front desk would answer phone. 2nd room thermostat was not working (30 degrees out). Called front desk...change of shift desk clerk Randy, yelled at me at told me that I couldn't adjust the unit under the window that I would have to go to the wall. I told him I was not that stupid that what I was doing. I asked that he send someone up and he said I'll just your change room. So again we had to go thru the process of changing rooms. Third room was ok. TV only got 10 or so channels none of which were local for news or weather and NONE with weather at all. We were in town for an outdoor event for the weekend. There was 8 in of snow the previous weekend. The continental breakfast was a joke. Everything was frozen.
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Posted Dec 23, 2017
Cons: The bathroom could use a counter and it would be easier to do bathroom duties for the patrons.
Excellent accommodations for the price. Very easy to find. clean and satisfying!!! Would do business with this motel again. Thanks
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!
2 out of 5
by A verified traveler

HIrs in bathtub. Frayed carpeting. Didn't feel cle

Posted Dec 21, 2017
We have stayed there several times before as it is a relatively new property. It is hard to believe this property could have deteriorated so much in 6 months.
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted Dec 4, 2017
The experience was very easy and fast, but the room had an odd smell to it, the wifi didn't work for more than 2 minutes at a time and the room hadn't been thoroughly cleaned.
Comment from Hotel Management
Jan 11, 2018 by GM, Hotel Management
Thanks for sharing. We appreciate your feedback!