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“Did not even stay. Got other hotel. Lost the money but found a functional place. ”

“The room is an a convenient location but not well kept. Most of the light bulbs were missing, the bathroom door doesnt shut, much less lock, ths walls are paper thin and you can hear every neighbor painfully clearly. All in all, its 4 walls and a roof. But not much else.”

“The room was clean. The bed was comfortable.The photos were VERY misleading. The photos made the room look warmly decorated and comfortable. The actual room was bare bones. No lamps - only harsh overhead lighting. It was called an extended stay, but there wasn’t even a coffee pot. Full kitchen with zero utensils, dishes, pots - nothing. Bare floor with no throw rugs. There was no clear communication regarding checkout. The office opened at 10am with no direction how to check out earlier. I left……

“Emily was extremely communicative, both in answering all my questions and responding quickly. She even got an air mattress for us as we needed one more something to sleep on. She knew we were having a problem with VRBO messing up our reservation, with short time for us to find a new location, and she went above and beyond to help us find our place. She was fantastic!”