Ratings based on 422 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Winston Salem, NC

Wonderful and Restful

Posted Jan 1, 2018
The room was clean and quiet. Our girls enjoyed the heated pool and hot tub. And, the made-to-order breakfast allowed us to not forsake comfort while having a quiet getaway.
Comment from Hotel Management
Jan 8, 2018 by GM, Hotel Management
Kevin, Very happy to hear you enjoyed your stay with us thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2017
Nice clean hotel. I'd stay there again.
Comment from Hotel Management
Dec 29, 2017 by GM, Hotel Management
Thank you for the comments and for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Courtland, Va

Great Hotel

Posted Nov 26, 2017
This is a wonderful hotel! We stay here every time we need to stay in Raleigh (4-5 times a year). Always clean and comfy and the breakfast is outstanding!
Comment from Hotel Management
Nov 27, 2017 by Bill, Hotel Management
Dear Steph, Thank you for your loyalty and the glowing referral!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great spot to explore North Carolina.

Posted Nov 26, 2017
Pros: Great staff, location convenience, and wonderful cook to order breakfast.
Cons: Pull out sofa was very uncomfortable. Room smelled upon each return. Painters tape holding vent in place. Middle elevator wouldn't work some of the ti
Location: Right in research triangle and all that it offers. Great restaurants, entertainment and educational fun.
The hotel was great. Nice lobby and wonderful breakfast bar with terrific staff. Nice cocktail reception and restaurant. Room was big enough for our family of 6. Comfy double beds but pullout sofa was not. The room also had a stale mildew odor whenever we left and came back into the room in the evening. Pool and hot tub was great for relaxing after a long day exploring. All in all a good trip and we would gladly stay there again.
Comment from Hotel Management
Nov 27, 2017 by Bill, Hotel Management
Dear MG, Thank you for taking the time to share your comments and for staying with us. We will certainly take your comments into consideration as we are always trying to improve. Sincerely, Bill McCallen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orcas Island Washington

Great hotel at the convention

Posted Nov 20, 2017
I was not impressed by outside appearance, it looks like a big block, however once inside its a beautiful garden. My room had a sitting area which I could hear the outside court. The bedroom had a door when closed was silent to outside. I don't like going out to dinner and when I do I always order salmon, it was the best of my entire life. It was the first time I ever felt that it was worth going out to eat. I work for a resort, I wish those who come to my resort would feel the same appreciation. I live on a beautiful island I don't like to travel this was the first time I ever enjoyed my time off the island. Thank you
Comment from Hotel Management
Nov 27, 2017 by Bill, Hotel Management
Bobby, Thank you for the awesome comments! We appreciate you staying with us and so happy to hear you enjoyed your stay and the Salmon! Regards, Bill McCallen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel ,with big rooms

Posted Oct 31, 2017
Pros: big rooms
Cons: not much
Location: stayed only one night
I stayed only one night, but it was very pleasant experience
Comment from Hotel Management
Nov 6, 2017 by GM, Hotel Management
Thank you for staying with us and for taking the time to share your comments.
4 out of 5
by Laronda

Posted Oct 16, 2017 on Hotels
Comment from Hotel Management
Oct 23, 2017
Thank you for the rating!
3 out of 5
by Thomas franci

Posted Oct 10, 2017 on Hotels
Bathroom was outdated; needs remodeling to look & feel like today's standards.
Comment from Hotel Management
Oct 23, 2017
Dear Thomas, Thank you for the comments, we will be going thru a renovation in the future and we hope you will enjoy the updating! Sincerely, Bill McCallen
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

before trip

Posted Oct 2, 2017 on Orbitz
Pros: The staff . Nice and clean.
Cons: Nothing.
. Always try to stay at an Embassy Suite. We were not disappointed. The staff was excellent. Making us feel we were important to them.
Comment from Hotel Management
Oct 23, 2017 by GM, Hotel Management
Dear Linda, Thank you for the kind comments! We appreciate you taking the time to share your comments and for staying with us! Sincerely, Bill McCallen
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice and quiet

Posted Sep 12, 2017 on Orbitz
Very clean great breakfast great location big room
Comment from Hotel Management
Sep 15, 2017 by Embassy Suites, Hotel Management
Thank you for taking the time to share your comments. We are very pleased that you enjoyed your stay and hope you will stay with us again.