Posted Nov 17, 2015 on Hotels
A very tired motel, which is not being maintained.The room was dirty, simply from poor cleaning. I took a washcloth and wiped down the desk, tables and vanity. The vanity faucet nozzle was corroded with resulting weak water flow. The toilet splashed from the bowl when flushing. The room window was unlocked, which is why I always check the locks. The desk lamp was broken. When I got up in the morning, I stepped into the shower/bath and found the faucet was completely corroded and had fallen from its attachment point. I wondered how the housekeeper had cleaned the tub without water, but the this is the same person who hadn't cleaned the desk and tables, hadn't reprted the desk lamp was broken and either unlocked the window or failed to make sure it was locked.
I didn't have time at that point to move to a room with a functioning shower so I packed up and left. I stopped at the office to report my issues and was offered a 5 dollar bill for my inconvenience. Three days later, when I prevailed in getting a refund for the room, the manager all I had been after was a free room. This was very insulting.
Comment from Hotel Management
May 21, 2016 by Vijay, Hotel Management
Thank you for your comments and review.I do humbly apologize for your experience. We only wish that you had told us about it, and we would have gladly moved you to another room.