Hotel w/ potential but falling short in many ways
Posted Nov 27, 2016 on Hotels
Staff was very nice and helpful
Hotel is well located so you can easily wallk to the main attractions of CasaBlanca
Breakfast was generous and had a wide range of choices
Room was spacious and clean
Bathroom had a great bathtub
Room needs some refresher - very dark and even though there are 300 switches it had not enough lights
Missing easily accessible plugs for nowadays plug hungry travellers
No separation between smoking and non smoking areas/ rooms
Room was 2 floors above breaksfast area and we were awoken every morning by the chairs' noises at 6:30
Internet was not verey reliable in the room
Half of the room was in the dark one evening, which was fixed the next day but the system was not sturdy.
We wanted to enjoy de services of the spa, the receptionist there was completely unhelpful:
Custommer: What are the benefits of a chocolate massage?
Receptionist: Chocolate, on the skin, you can eat, haha
She didn't know anything about the services offered which discouraged us from wanting to get anything and we were very disappointed.