Ratings based on 326 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Carlsbad CA
Great location, right on the Atllantic OceanPosted Aug 13, 2016
Pros: I liked the location, the view, the room and the overall ambience. I especially liked the Front Office staff who were extremely friendly and helpful.
Cons: Restaurant staff need training in customer service
Location: Hotel is situated on the Atlantic Ocean with views of the beach. walking distance restaurants & post office. Short taxi to 2 malls and rail station
I enjoyed my stay here and I will return. Hotel is French Colonial style and atmosphere. Location is GREAT on the Ocean Corniche with two large shopping malls nearby. Room was very nice with a small balcony overlooking the Ocean. Room was large and well appointed. Plenty of power outlets. The Hotel building interior and the furnishings are beautiful. The staff at the Front Desk were extremely friendly, helpful and a lot of fun. The room service breakfast was good and the coffee was excellent. The other service was patchy. You need to appreciate the staff's first language is Arabic, second language French and maybe English 3rd or 4th. So they don't always understand you. The restaurant has a wonderful view of the pool and the Atlantic, and the food is good. The service was very bad. We ordered lobster, pointed to the item on the menu, and the waiter brought fish. On complaining that this is not lobster, he brought another fish dish. Again explaining that this was NOT what I ordered he brought a dish of jumbo red prawns. I asked for manager but he was aloof and he did not wish to get involved. What would have been a great dining experience was ruined. But I did not allow this part of the experience to upset my stay. Overall I had a wonderful time at the hotel and I will stay here again.
by A verified traveler from potomac md
Very surprised by hotelPosted Aug 11, 2016
I must admit that i was very reluctant at first when i made a reservation at a 4 star hotel in casablanca to my surprise i find out immediately that i made the right choice the receptionist was very nice and professional the bell boy extremely helpful the room very very clean with a complimentary bottle of water the location is excellent so overall a great stay thank you
by A verified traveler from RLP
Empfehlenswert ;-))Posted Jul 16, 2016
Gute Ausstattung, schöne Lage und angenehmer Service --> ;-)
by A verified traveler
wie erwartetPosted Jul 7, 2016
Hotel entspricht den Erwartungen gemäß Preis und Kategorie
by A verified traveler
Convenient hotel close to the Anfa beach resortsPosted Jun 1, 2016
Pros: Friendly staff and central location to the Anfa promenade and activities within this vicinity.
Cons: Noise from rooms above can be a problem if somebody walks in high heels or stuff is being dropped on the floor. No noise dampening.
Location: Close to various restaurants and Beach Clubs.
This is a very comfortable hotel with a Moroccan decor close to the various beach clubs and restaurants on the Anfa promenade area. The hotel also have three in-house restaurants that serve both authentic Moroccan and Bistro cuisines independently. The steak served to me in the Bistro restaurant was absolutely fantastic. While Moroccan cuisine can be somewhat tricky for Europeans it is worth trying the Basmane restaurant during one's stay. The decor and ambiance is quite enchanting. Overall the staff are very friendly and I was entertained with some good humour and intelligent discussions. Compared with the local Casablanca citizens I found communication in English very fluent and efficient across most of the hotel staff. The amenities within the hotel are all very well maintained, i.e. pool area, gardens and Spa facilities. Management appear to have a good handle on the level of quality in general.
by ゆーじ from India
夕日も綺麗でしたPosted May 29, 2016 on Hotels
by didier from toulouse
excellentPosted May 15, 2016 on Hotels
hotel tres confortable personnel tres gentil
by A verified traveler
Posted May 6, 2016
Good accommodations staff good hotel food good Next to the beach and restaurants. Quite rooms. Rooms are very clean maid cleaned room each day
by Mona from Doha
Perfect place for beach loversPosted May 1, 2016 on Hotels
Had ocean view room which was great , front desk lady very friendly and helpful
by fethi from paris
Great Experience and StaffPosted Apr 16, 2016 on Hotels
very good experience. brillant service. kind and helpful staff. good room service. good breakfast and big choice of food.