Posted May 4, 2014 on Hotels
The hotels concierge made my stay in Casablanca an absolute nightmare. I arrived and needed a taxi to take me to the airport to pick up my girlfriend and then back to the hotel. I was very pleased when the hotel staff set a fair price, we agreed and then promptly called up a taxi service. The ride to the airport went smoothly and then for some reason they switched drivers at the airport which was a little strange. Upon arrival back at the hotel they try and charge me double what we agreed upon claiming that the rate was for 1 way only. I said don't worry, talk to the concierge considering they set everything up and set the price for me. They were absolutely no help at all and they were letting the taxi drivers call my room and harass me all night. It was an absolute nightmare. Eventually, after hours of harassment, I paid the ridiculous price just so they would leave us alone. Am I credible? I am 23 and travel the world throughout the year (45+ countries visited) and have NEVER run into a hotel that was this disrespectful and unorganized. DO NOT STAY HERE.