Ratings based on 250 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from new york
Excellent hotel but no AirconditionPosted Oct 6, 2017
I stay this hotel many time. It's excellent hotel and good location but this time I had very bad experience and no one listen. Aircondition didn't worked at all and room was smelling. I complained few times but they didn't fixed. Mohsin at reception was very good person and helped us a lot and promise me that next time he will up grade and will try to give us suite because this situation. We always stay in this hotel and spend so much money on food and room service. This time was very bad experience
by A verified traveler
The worstPosted Jul 12, 2017
Will never come back again Won't recommend to anyone
for Everyoneby A verified traveler
Luxury last night above expectationsPosted May 23, 2017
Medhi at reception and concierge incrrfible at high level of welcome and service.
Comment from Hotel Management
Aug 5, 2017 by Mariem KHALDOUNI, Hotel Management
Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel, We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of service . We look forward to welcoming you in the near future. Best Regards, Mariem KHALDOUNI Community §Guest Relation Manager
Nice hotelPosted May 22, 2017 on Hotels
They gave me a room at the 13th floor very nice but a bit smelly like you are quite close to the sewers other than that good quality
for Everyoneby A verified traveler from NY, NY
Nice place for a comfortable stay!Posted May 22, 2017 on Orbitz
Stayed at Kenzi tower during an overnight layover. It took far too long to check in, because there was one person at the desk occupied with a difficult customer and everyone else was left to wait. But the room was very spacious and clean, and the bar was great. Restaurant has more of a seniors' cruise ship feel but the food was delicious! I would go back if in Casablanca again.
by A verified traveler
Bad rooms !!!Posted May 15, 2017 on Hotels
Hotel is very old. Rooms are sinking and bathrooms too.
Posted Apr 23, 2017 on Hotels
Average hotel for the price. Service was just ok.
Nice stay and good locationPosted Apr 13, 2017 on Hotels
Very good service and clean hotel well managed. Staff very helpful. Room give mn is delux is spacious and bathroom is amzing with bath tub, shower and two wash basins. Highly recommend for family and individual.
Posted Jan 11, 2017 on Hotels
We change the room 2 times within our stay because no ac in Each room ..at the end they gave us room without minibar ,,in addition we change 5 times the key of last room ...every time we get hotel the room doesn't be opened and we called reception 3 times to send someone open the room but no action From them..
Posted Dec 30, 2016 on Hotels