Ratings based on 160 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Excellent Hotel in Casablanca

Posted Apr 13, 2017
We used Hyatt as the base for our Morocco visit. Took day long private tours of Casablanca & Rabat, Marrakech and Fes. Hyatt staff, facilities and location are very good. Took much help from concierge and front desk staff. Dinners at in-house Moroccan and French restaurants were enjoyable with good food and service. The former had live performances by a belly dancer, musician or singer. The only thing we did not like was the far back location of exercise room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fair

Posted Apr 1, 2017
Clean room Separate toilet and shower (not so good) Slow room service
5 out of 5
Recommended
for Everyone
by A verified traveler from NY NY

Amazing Hotel!

Posted Feb 1, 2017
Can't say enough about this hotel! Beautiful ambience. Great Moroccan restaurant with live entertainment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with easy access to areas

Posted Jan 8, 2017
Nice and comfortable with great view of the grand mosque and the city
5 out of 5
by Ahmed

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
3 out of 5
by A verified traveler

Convenient hotel with friendly service

Posted Dec 17, 2016 on Hotels
Stayed here on business. Room was not very clean, floor was dirty as if not vacuumed well, fingerprints on glass surfaces, hair on bathroom floor. Otherwise comfortable and convenient since attended conferences in the same hotel. Very friendly staff. Delicious breakfast, room service, and traditional Moroccan restaurant. Nice lounge area for drinks and meetings.
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Great hotel in a handy location

Posted Dec 6, 2016
Staff were great nothing was too much trouble for them. Service was quick and efficient
5 out of 5
Recommended
for Everyone
by A verified traveler

Top class

Posted Nov 14, 2016 on Orbitz
Pros: Helpful employees, great location, clean. I felt safe there
Cons: Nothing the hotel was great. I would highly recommend it
4 out of 5
by A verified traveler

Lovely business stay in Central Casablanca

Posted Sep 27, 2016 on Hotels
Very happy with the staff and hotel. The car service they booked for us went above and beyond and breakfast was delicious every day. I also love having my own Nspresso machine in room!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2016 on Hotels