Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Breuillet

super hotel 5 * tres bien situé

Posted Oct 11, 2016
Pros: la chambre, le bar terrasse, le calme environnant. la situation idéale pour se déplacer. le légendaire accueil marocain. le personnel charmant.
Cons: Peut-etre plus de cintres dans la penderie.
Location: Hotel situé sur le grand boulevard Hassan 2.A proximité de tout ce qu'il y a a voir à Casablanca.Tramway et taxis(prix abordable)aux pieds de l'hotel.
Pour un WE en amoureux de 4 jours à Casablanca , nous avons choisi cet hotel et nous ne l'avons pas regrété. Super accueil, chambre climatisée tres spacieuse et propre, grande SdB avec baignoire et bidet. Lit XXL tres confortable. tres grande penderie avec coffre-fort et kit de cirage. Acces aux chaines TV francaises.WI-FI gratuit. Bouilloire avec thé, café renouvelé quotidiennement. mini bar avec consommations payantes.PC et imprimante a disposition en salle de conférence (pratique pour imprimer les bordingpass).Au dernier étage Bar avec petite piscine, vue panoramique sur la ville. Station de tramway à 20 metres pratique pour ce rendre en 2 stations (5 min) au centre ville et au grand souk. 10 stations pour se rendre aux pieds des plages( 20 min). Le concierge ou le portier peuvent vous appeler un taxi tres rapidement si besoin. Les receptionistes vous indiqueront les endroits a voir.
Comment from Hotel Management
Oct 19, 2016 by Moevenpick Hotel Casablanca, Hotel Management
Chère Mme Nadia, Nous vous remercions tout d'abord pour votre confiance et l'intérêt que vous portez à l'hôtel Moevenpick Casablanca. Nous remercions pour votre commentaire partagé avec nous qui reflète le bon service et accueil durant votre séjour. Nous restons à votre disposition et espérons vous accueillir prochainement
3 out of 5
by A verified traveler from 日本

平均的に良かったです。

Posted Oct 11, 2016
Pros: 冷蔵庫があった!
Cons: 部屋の臭い
Location: トラム駅からも近く便利です。
客室やサービスはいわゆるシティホテル並の良さがあります。体臭が染み付いた部屋の臭いが難点ですが、これはしょうがないですね。
Comment from Hotel Management
Oct 16, 2016 by Moevenpick Hotel Casablanca, Hotel Management
Dear Masabon, First of all, we would like to thank you for sharing your comment . We will work about to improve the smell in the rooms. Best regards
4 out of 5
by A verified traveler from london

Nice hotel, nice staff, nice location, tiny pool

Posted Sep 18, 2016
Nice hotel, but extremely tiny 8 meter long swim pool with ice cold freezing water, no good for a swimmer like myself!! Reception very kindly didn't charge me extra when I ended up checking out very late around 5pm due to some issues.
Comment from Hotel Management
Sep 20, 2016 by Movenpick Hotel Casablanca, Hotel Management
Dear Mr Duca, First of all , we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca. We are pleased to read your comment, we inform you that the swimming pool is filled with natural water in normal temperature . We inform you also that, Exceptionnally , the late check out was not invoiced. We remain at your disposal for any further information Thank you & Best regards
2 out of 5
by A verified traveler from Casablanca

Hotel in Casablanca

Posted Sep 16, 2016
Pros: The access to a gym.
Cons: Friendliness of staff, concierge helpfulness, i.e. maps of the city and recommendations on decent place sot eat.
Location: location is more remote than the other hotels.
Hotel staff is not friendly nor are they helpful. We asked for a recommendation on breakfast and they sent us across the street to a scary cafe that had rotten food. The problem is the language barrier. The hotel facilities are decent but overall it was a very unfriendly atmosphere.
Comment from Hotel Management
Sep 19, 2016 by Movenpick Hotel Casablanca, Hotel Management
Dear Valued Guest, First of all , we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca. We have noted your comment seriously to take action . Our best recommendation of breakfast is our own breakfast buffet, much improved and diverse. We remain at your disposal for any further information Thank you & Best regards
4 out of 5
by A verified traveler from .

Nicely located, comfortable hotel

Posted Sep 10, 2016
Facilities quite good: room 9/10 Breakfast staff and concierge 10; doormen and pub staff 5. Food 9 Only area I can identify for improvement is in the bar. Twice I ordered snacks and had to ask again an hour later. One time I just cancelled the order and the other they didn't have the item but failed to inform me. They were apologetic though. Overall I would stay here again if in Casablanca.
Comment from Hotel Management
Sep 26, 2016 by Nadia Metrane, Hotel Management
Dear Mr Dave, First of all , we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca. We are really pleased to read your comment, it will help us to improve ou weaknesses. Best regards
4 out of 5
by A verified traveler from Genf, Schweiz

Schönes Hotel

Posted Sep 8, 2016
Cons: Check-in war viel zu langsam. Wir haben ca. 20 min gewartet bis wieder endlich eingecheckt waren.
Das Personal hat manchmal ein bisschen geschlafen, ansonten war alles gut.
Comment from Hotel Management
Oct 16, 2016 by Moevenpick Hotel Casablanca, Hotel Management
Dear Valued Guest, First of all, we would like to thank you for sharing your comment . We will do our best and take necessary actions to improve our vigilance . Best regards
3 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for scoring your experience at Movenpick Hotel Casablanca Best regards
1 out of 5
by A verified traveler from Porto

Péssimo

Posted Sep 5, 2016 on Hotels
Hotel a necessitar de obras de conservação e manutenção e algum do pessoal da recepção a necessitar de formação. Inicialmente foi-nos atribuído um quarto com cheiro a esgoto, felizmente na recepção já se encontrava uma nova funcionária que prontamente nos atribuiu outro quarto. No segundo dia o ar condicionado avariou. O "técnico" que foi ao quarto deu uma "pancadinha" na grelha da ventilação e disse que já estava a funcionar. Foi-lhe mostrado que apenas funcionava a ventilação. Referiu que em 15 minutos alguém nos resolveria o problema ou nos contactaria. Nem a avaria do ar condicionado foi resolvida nem voltámos a ser contactados. Devido ao intenso calor tivemos uma noite em que pouco conseguimos dormir.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear Valued Guest, First of all, we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca. It is with great interest that we will process your claim concerning the bad smell, we have adressed the issue a maximum to not be repeated. Our front office team has a lot of changes in order to improve our service with a close supervision from the head of department. Hope that your experience will not influence your next trip in Casablanca. We will be happy to welcome you among us Thank you Best regards
4 out of 5
by A verified traveler from Melbourne

Posted Sep 5, 2016 on Lastminute
Pros: Concierge and desk staff we great.
A very pleasant experience. The staff we helpful and polite.
Comment from Hotel Management
Sep 26, 2016 by Nadia Metrane, Hotel Management
Dear Mr Terry, First of all, we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca. We are very pleased to read that you have a good experience with our staff desk and concierge. Best regards
4 out of 5
by A verified traveler

Posted Sep 5, 2016
Expedia told us it was a room with view. There was no particular view: it was giving inside the cour, and the window was way too close from the other building
Comment from Hotel Management
Sep 26, 2016 by Nadia Metrane, Hotel Management
Dear Valued Guest, First of all , we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca. We have many views in the hotel, but are upon availability Best regards