Ratings based on 476 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Functional

Posted Jan 10, 2018
Stayed for one night. Convenient and quiet location downtown. Room clean and functional, so we got a good nights sleep. Good view of skyline. Separate toilet and shower was bit odd in design though. Very strong stench in lobby and halls, had to keep windows open in cold December to air it out. Also, although hotel set up a child cot in room, no extra blanket provided. Add on charges (telephone, breakfast) seemed very high, so opted not to use. Ok alternatives to hotel breakfast around the corner outside. Nothing to see or do close by, but fine for convenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
the staff was courteous, room was amazing, restaurant and bar a little slow, but still excellent
1 out of 5
by A verified traveler from Lebanon

It does not worth the price

Posted Nov 20, 2017
Very limited and unorganized. Missing many necessary things and there are issues of cleanness even with the food. I do not recommend it even if you got an offier.
3 out of 5
by A verified traveler

Budget Stay at Novotel

Posted Nov 15, 2017
It looks like Novotel standards have dropped. While well situated the actual rooms need to be updated with better towels, better pillows and minor amenities such as a pencil and paper.
2 out of 5
by A verified traveler from new York

Horrible. Poor condition for the money spent

Posted Nov 11, 2017
Unclean room, bad area. Washroom and shower sperate.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
Aircondition was not good. Hotel is close to marina and reception staff are good
3 out of 5
by A verified traveler from Toronto

Meh

Posted Oct 22, 2017
Initially they placed us in a smoking room when we specifically asked for non-smoking. The room stank, there were stains on the carpet, and the shower head was a bit broken. We asked to change rooms and was given one with no issue (though the staff made no apologies whatsoever), and the second room was better. Bathroom was still a bit gross (hard water stains, clean but clearly old towels) though.
4 out of 5
Recommended
for Everyone
by A verified traveler from Parksville, BC Canada

Nice hotel and in a good location..

Posted Oct 14, 2017
Pros: Location and quietness.
Cons: Continental Breakfasts
Location: The Hassan II Mosque, Rick's Cafe, the Ancient Madina, The United Nations Plaza and the Twin Towers are all accessible with moderate walking or taxi.
Generally a decent hotel but starting to show its age in some respects. A convenient location to major sites. Room amenities are a bit lacking in some respects but room is was still quite comfortable for two persons. Continental breakfast left something to be desired. Staff was very friendly and helpful. We'd stay there again if back in Casablanca, based on our latest experience. It seems you get what you pay for!
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Good location

Posted Aug 24, 2017
Good services staff very helpful Close to everything Good security and safe
5 out of 5
Recommended
for Families
by A verified traveler from Vancouver BC

Good hotel close to mosque and train station

Posted Jul 31, 2017
You can get to the mosque in 20 minutes. The hotel is also right next to the train station to the airport. Good location and decent breakfast.