Ratings based on 228 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
within walking distance of locate transportation & medina.
5 out of 5
Recommended
for Everyone
by A verified traveler from Munich, Germany

Fantastic Hotel

Posted Aug 31, 2017
Pros: Location, staff and comfort
Cons: Better service when ordering a taxi
Location: Just go and admire Hassan II mosque !
We were in Casablanca for the first time. To be honest as a tourist the city has just one attraction and that is the magnificent Hassam II Mosque. Other than that the city, at least all the city center, is extremely dirty and run down. The Sofitel is an oasis !! Great location, very well kept and comfortable. Breakfast and food in general was superb and most of all staff was very professional, friendly and helpful. Just to name a few Karima at guest relations perfectly understood and took care of our needs, so did Ilham at reception. And during breakfast and dinner time Mortada, Nadir and Taieb went out of their way to make sure we had all we needed and explained some Marrocan dishes we tried. If you go to Casablanca the Sofitel is definitely a very good option !
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Posted Aug 27, 2017
Staff was amazingly helpful ! The room was clean and comfortable The restaurant was good and everyone in the hotel was eager to make sure we were comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
beautiful hotel with friendly staff. great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melb Aust

Excellent: Close to everything

Posted Jul 31, 2017
Pros: Lounge bar: Restaurant : Excellent Location/Facilities
Cons: Nothing
Location: Central to everything
Very good experience: Great location: Very comfortable: Staff very courteous : Cheap taxis outside
5 out of 5
Recommended
for Everyone
by A verified traveler from Doha

The most fabulous hotel I have stayed in a long

Posted Jul 29, 2017
The hotel has a perfect recipe for recieving full marks. From brilliance in decor, pleasent environment, most friendly staff, additional treatments and luxury in a middle of the city. Thank you sofitel Casablanca we will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful and friendly staff

Posted Jul 24, 2017
Wonderful and beautiful It's great to stay in a place that feels like home.
4 out of 5
by Menahem

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
Cher Monsieur, Merci de régulièrement prendre le temps d'évaluer vos séjours au Sofitel Casablanca Tour blanche De nouveau. nous sommes heureux que votre expérience ait répondu à vos attentes Au plaisir de vous recevoir parmi nous , pour un magnifique Séjour au Sofitel Casablanca Tour Blanche. Cordialement
3 out of 5
by Nicolas

Expensive Sofitel Casablanca

Posted May 15, 2017 on Hotels
Service and staff excellent, bed lumpy and hot water pressure in shower very poor, meals and drinks hideously expensive, leaves a bad taste in one's mouth, no pun intended. Spoils the overall good experience.
Comment from Hotel Management
May 23, 2017
Dear Sir, We would like to thank you for sharing your review in regards to your recent stay at Sofitel Casablanca Tour Blanche. On our behalf, please accept my sincere apologies for the inconveniences you experienced. Please be rest assured that I have taken all your comments on board and have discussed this with the departements concerned including our restaurant manager. Nevertheless, we are grateful that you have opted to highlight some of the positive aspects of your stay such as the quality of our staff and service . I would really like to restore your faith in our hotel. I hope to have the opportunity to meet you during your next stay at Sofitel Casablanca Tour Blanche. Best Regards, Salma Khafife.
5 out of 5
by A verified traveler

Posted May 13, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
Dear Madam,Sir Thank your for taking time to share your comment abour your recent stay at Sofitel Casablanca Tour Blanche. We hope to have the pleasure to welcoming you back soon among us. Best regards