Ratings based on 50 Verified Reviews

3.9 out of 5
68% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 17, 2018
Hotel was well appointed and staff was very pleasant and helpful, nothing was a problem they were always willing to help, breakfast was very good and plentiful. The gym system could be different you have to pay 10 Euros every time you want to use their gym?? not what you expect? apart from that would gladly go back there.
Comment from Hotel Management
May 17, 2018 by Riviera Hotel, Hotel Management
Dear Valued Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations. As far as gym is concerned they have packs that can be less expensive. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great option

Posted Mar 12, 2018
Best option in the region. Friendly staff. Nice restaurant. Easy to get to Lisbon.
Comment from Hotel Management
Mar 12, 2018 by Fernandes E-Commerce, Hotel Management
Dear Valued Guest, Thanks for staying with us. We very much look forward to welcoming you back for another stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to shopping mall for groceries

Posted Jan 28, 2018
Pros: The attached shopping mall
Location: Shopping mall and beach
Very close to the beach, I love the attached shopping mall, it makes to easy to buy groceries and essentials. Hotel staffs are very nice and welcoming Lovely breakfast, clean room.
Comment from Hotel Management
Jan 30, 2018 by Reservations, Hotel Management
Thank you for your comments. Always good to have reviews like yours and positive feedback, it shows that we are doing a good job. Look forward to your next stay. Best regards,
4 out of 5
by A verified traveler

Convenient and inexpensive...good business hotel

Posted Jan 20, 2018 on Hotels
Decent business hotel. Nice lobby. Adjacent to a shopping mall (including groceries/wine). Near the ocean. Didn't use the pool...too cold in January. Good wifi. Breakfast OK. Room and amenities a bit sparse. Close to train station (gets you to downtown Lisbon or out to Cascais with ease).
Comment from Hotel Management
Jan 22, 2018 by Fernandes E-Commerce, Hotel Management
Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire uk

Short stay in Portugal

Posted Oct 28, 2017
Only 25 minutes drive from Lisbon. Carcavelos is a quieter option. The hotel is nestled in a residential area not far from the beach. There is a square of cafes and restaurants a stones throw away. The train station is 10 mins walk away that will take you into Lisbon or to the lovely town of Cascais. Ample breakfast choice at the hotel with attentive service. We would recommend.
Comment from Hotel Management
Oct 31, 2017 by Fernandes E-Commerce, Hotel Management
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
4 out of 5
by A verified traveler

The staff are all very obliging.

Posted Oct 22, 2017 on Hotels
The staff are very obliging indeed. One morning I asked if I could borrow an iron, and within 5 minutes of the housekeeping team starting work at 7.30am, an iron and an ironing board had been delivered to my room.
Comment from Hotel Management
Oct 24, 2017 by Carla Fernandes, Hotel Management
Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion is very important for us as it motivates and gives us the chance to develop and improve even further. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards Carla Fernandes E-commerce Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Carcavelos

Posted Sep 25, 2017 on Orbitz
We really liked the Riviera Hotel in Carcavelos. We had a very large 2 bedroom, 2 bathroom unit. It was located about one block from the beach. The hotel staff was very friendly and attentive and booked several side tours for us.
Comment from Hotel Management
Sep 28, 2017 by Fernandes E-Commerce, Hotel Management
Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera.Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Pleasantly surprised, what a great place.

Posted Aug 25, 2017
Pros: Stadd and cleanliness for the price we paid. I stayed in some shockers before, so it was pleasant surprise.
Cons: Decor and plastic flowers in the lobby. It seemed a little dated.
Location: It is very close to the see and have a few great restaurants nearby. Small shopping mall attached to the hotel can be very helpful too.
We arrived early as we had a wedding to go to the same day. Check in was 3pm, so we asked if we could check in a little earlier. At 2pm the room was still not ready, but we were offered to stay round the pool and enjoy the sun. They got our room ready for 2.30pm which was very helpful to us, bearing in mind we were in the midst of the peak holiday season. We also asked for the iron and the board which was delivered to our room in the next 30 mins. Most staff were super nice, smiley and polite. Cleaners would always say good morning and smile at you, makes such a difference. Just generally staff seemed to be switched on with common sense which is not very common these days. While I think the hotel itself is a little bit dated with the decor and the plastic flowers are no longer in (not sure it ever was to be honest), the ocean views from the lifts and our room was pretty epic. I also really appreciated the cleanliness, it was kept super clear in all areas of the hotel starting from the room, to lobby to the outside pool area. As for the amenities, the hotel is literally connected to a small shopping mall so it can be very helpful if i.e. you forget your swimming trunks like I did. There are also some great food places across the road. And then of course the see, it is practically stone throw away - 5-10 minutes walk. And if you get bored of the see head to Lisbon for only 1.45 Euro to spend the day! Perfect location to serve variety of holiday needs!
Comment from Hotel Management
Aug 30, 2017 by Fernandes E-Commerce, Hotel Management
Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards, Carla Fernandes
4 out of 5
Recommended
for Everyone
by A verified traveler from London Uk

Nice Hotel close to the beach and shops.

Posted Aug 24, 2017
Pros: Cleanliness and within minutes walking to the beach.
Cons: Food served at dinner.
Location: Most cafes and restaurants by the beach were pretty awesome.
Very enjoyable quiet, staff were very friendly. The best part was the close proximity to the beach which had many cafes and bars to enjoy by the sea. Dinner served was not very good and didn't have much to offer.
Comment from Hotel Management
Aug 30, 2017 by Fernandes E-Commerce, Hotel Management
Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Close to beach, restaurant and a near by mall

Posted Aug 19, 2017
Good location, friendly staff, swimming pool in hotel and spa, but also 5 min walking distance from the beach. I would tecommend.
Comment from Hotel Management
Aug 22, 2017 by Fernandes E-Commerce, Hotel Management
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards