Ratings based on 174 Verified Reviews

3.7 out of 5
89% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good location

Posted Jul 21, 2017
Pros: Lobby is nice, breakfast setup on a good level. Can rent a bicycle to get around, not so cheep though.
Cons: Previous guests left us a dead cockroach on a wall, still there as a talisman I guess
Location: Steps to downtown, Royal palace, 24 hours supermarket, train station.
Outdated, small shower cabin, the mattress was comfortable. For the price and just to get some sleep - not bad. Most of the staff members are friendly and helpful. A small cafe with wooden patio tent just to the right off the entrance, drinks and great coffee.
3 out of 5
by Toni Marie

Not so much

Posted May 31, 2017 on Hotels
Service was inconsistent..some staff helpful and friendly, others rude. Lobby was very nice, but The room was very random, air con didn't work well, furnishings old and worn, walls dirty and overall in need of a freshening. We only stayed one night , or it would have been a problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from Geelong AUS

A good overnighter

Posted Oct 15, 2016 on Wotif
Location: Only had time to walk to the palace in the morning. Would have liked to have seen the garden, that stretched for 3 km.
This is a typical business person's hotel. The room was small but practical and comfortable. Breakfast was excellent and included bacon & eggs. Staff were helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to station

Posted Oct 3, 2015 on Wotif
Walking distance to station. Breakfast good. Staff helpful
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Close to the Royal Palace

Posted Jun 15, 2015
Pros: Proximity to landmarks
Cons: The rooms could do with a freshen up
Location: The Royal Palace is close as is Capua.
The hotel was nice, the lobby is a bit funky, quite new. The rest of the hotel is quite dated. The rooms could do with an upgrade but they were clean and reasonably comfortable for one night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean. Perfect location

Posted Aug 28, 2014
Hotel very clean. Hotel air condition did not work but they did bring up a fan right away. Staff was great and very helpful.
4 out of 5
by judy from California

if you like the city

Posted Apr 29, 2014 on Hotels
Thus hotel is in the city of Caserta with restaurants close by. But you will need a car to explore the sights otger th an thr Palace which is not to be missed.
4 out of 5
by world_traveller from New York

Great location and friendly staff

Posted Oct 23, 2013 on Hotels
This is a great place to stay when traveling to Caserta. It is very central and in the middle of a bunch of restaurants and shopping. The hotel staff was very helpful and courteous and helped me with everything I needed. Would definitely stay again here.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2013 on Hotels
5 out of 5
by A verified traveler

Great breakfast!

Posted Aug 10, 2013 on Hotels
They have an amazing continental breakfast buffet with an attendant who will make your espresso, cappuccino, whatever coffee you like, to order.