Lobby

Reviews of Courtyard by Marriott Casper

3 out of 5
Courtyard by Marriott Casper
4260 Hospitality Ln, Casper, WY

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 809 reviews" "
Rating 8 - Good. 221 out of 809 reviews" "
Rating 6 - Okay. 55 out of 809 reviews" "
Rating 4 - Poor. 32 out of 809 reviews" "
Rating 2 - Terrible. 16 out of 809 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location quiet and clean
Stayed 1 night in Mar 2024
Response from AJae B. Front Desk Rep. on Mar 17, 2024
Thank you for your feedback! We are delighted to hear that you had a great stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Tanon

Business traveler, Traveled with family
Excellent
Stayed 1 night in Mar 2024
Response from AJae B. Front Desk Rep. on Mar 17, 2024
Thank you for your feedback! We are happy to hear that you had a wonderful stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Leigh

Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sunshine on Feb 21, 2024
Thank you for reaching out and letting us know how we are doing! We hope that you come stay with us again next time you're in town.

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent.
Stayed 1 night in Jan 2024
Response from Sunshine on Feb 21, 2024
Thank you for reaching out and letting us know how we are doing! We hope you come stay with us next time your in town.

10/10 Excellent

Tyler

Stayed 1 night in Dec 2023
Response from AJae B. Front Desk Rep. on Dec 18, 2023
Thank you for your feedback! we are happy to hear that you enjoyed your stay with us! We hope to see you again, should your travels bring you back to Casper.

10/10 Excellent

jason, Gillette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice hotel
Stayed 1 night in Dec 2023
Response from AJae B. Front Desk Rep. on Dec 18, 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AJae B. Front Desk Rep. on Dec 18, 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Wesley

Stayed 1 night in Oct 2023
Response from AJae B. Front Desk Rep. on Dec 4, 2023
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2023
Response from AJae B. Front Desk Rep. on Nov 18, 2023
Thank you for your feedback! We are happy to hear that you had wonderful stay! We hope to see you again. should your travels bring you back to Casper!

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
What a great hotel! It even has a Starbucks!
Stayed 2 nights in Oct 2023
Response from AJae B. Front Desk Rep. on Oct 14, 2023
Thank you for your feedback! We are delighted to hear that you had a great stay with us! We hope to see you again, should your travels bring you back to Casper!

8/10 Good

Michael

Stayed 1 night in Sep 2023
Response from AJae B. Front Desk Rep. on Oct 2, 2023
Thank you for your feedback. If you have any questions or concerns about your stay, please feel free to contact us here at the hotel.

6/10 Okay

GARY

Traveled with family
Liked: Property conditions & facilities
Didn't like spending $5.50 for a cup of coffee
Stayed 2 nights in Sep 2023
Response from AJae B. Front Desk Rep. on Sep 11, 2023
Thank you for your feedback. If you have any questions or comments regarding your stay, please feel free to call us here at the hotel, so we can make your next stay with us better.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AJae B. Front Desk Rep. on Sep 9, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful experience with us! We hope to see you again, should your travels bring you back to Casper!

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Sep 9, 2023
We are sorry to hear that your stay with us was not great. Please feel free to reach out to us here at the Hotel regarding your stay, so that we can give you the best experience possible your next stay with us.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Sep 9, 2023
Thank you for your feedback! We are delighted to hear that you had a wonderful stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept well in quiet room with comfortable mattress.
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Aug 27, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Aug 28, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful experience with us!! We hope to see you again should your travels bring you back to Casper!

10/10 Excellent

Lyann

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and great shower
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Aug 27, 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! We hope to see you again should your travels bring you back to Casper!

10/10 Excellent

Verified traveler

Traveled with group
Casper Wy
All around great experience
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Aug 21, 2023
Thank you for your feedback! We are happy to hear that you are having such a great experience with us! We strive to give all of our guest the very best experiences while they stay with us! We hope to see you again should your travels bring you back this way!

4/10 Poor

Brittney

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
NO A/C
The hotel was nice but our room’s A/C wasn’t working and it was 85°+ in our room. It was very uncomfortable.
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Aug 20, 2023
Thank you for your feedback. Here at The Courtyard, we strive to give our guests the very best experiences possible. Thank you for letting us know the problem, that occurred during your stay, we are correcting this. If you have any more questions or comments, regarding your stay please contact us here at the Hotel, so we make your next stay with us more comfortable and give you the experience that you deserve.

10/10 Excellent

Terrie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were there to sleep, very comfortable and clean.
Stayed 1 night in Aug 2023
Response from AJae B. Front Desk Rep. on Aug 19, 2023
Thank you for your feedback! We hope to see you again, should you travel back this way!

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good1
It was a wonderful experience. All was good. Would like the hotel offer free breakfast with the stay like others for the same price and service.
Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 30, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful experience! If you have any questions or concerns or comments, regarding your stay with us please contact us here at the hotel. We hope to see you again, should your travels bring you back this way!

10/10 Excellent

Aaron

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 29, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful stay! We hope to see you again, should your travels bring you back this way!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendy staff.
Stayed 14 nights in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 23, 2023
Thank you for your feedback! We are happy to hear that the staff was friendly! We hope you had a great stay with us, and we hope to see you again should your travels bring you back this way! If you have any questions, comments or concerns regarding your stay, please feel free to call us here at the hotel, so we can make your next stay with us better than ever!

6/10 Okay

Kate

Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 17, 2023
Thank you for your feedback! We are happy to hear that you had a pleasant stay with us! If you have questions or comments regarding your stay please feel free to reach us here at the hotel! We hope to see you again should your travels bring you back this way!

10/10 Excellent

Aleah, Rock Springs

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We were there when the restaurant/cafe was in renovations, so instead of closing everything down they tired to accommodate that need by setting up something in the back so THANK YOU for doing that! Bed was comfy, room was emasculate, and hot tub was hot….checked all my boxes!
Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 16, 2023
Thank you for your feedback! It is greatly appreciated. We are happy to hear that you had a wonderful stay with us! We hope to see you again, should your travels bring you back this way!

6/10 Okay

Trevor

Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 16, 2023
Thank you for your feedback! We are happy to hear you had a wonderful stay with us! Should you have any questions or comments regarding your stay, please feel free to reach out to us here, at the hotel! We hope to see you again, should your travels bring you this way again!

4/10 Poor

Troy, Evanston

Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 29, 2023
Thank you for your feedback. If you have any questions, comments or concerns regarding your stay, please feel free to contact us here at the Hotel. We strive to give all guests the best experience.

10/10 Excellent

Cody

Stayed 2 nights in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 9, 2023
Thank you for your feed back! We are absolutely delighted to hear that you had a fantastic stay with us! We hope to see you again, should your travels bring you back to Casper!

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 8, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful stay with us! We hope to see you again, should your travels bring you back this way.

10/10 Excellent

Michael P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from AJae B. Front Desk Rep. on Jul 8, 2023
Thank you for your feedback! We are delighted to hear that you had a wonderful stay with us! We hope to see you again, should your travels bring you back!

8/10 Good

Gregory

Liked: Cleanliness
Front desk would not answer our calls from the room for info and needed extra pillows
Stayed 1 night in Jul 2023
Response from AJae B. Front Desk Rep. on Jul 3, 2023
Thank you for your feedback. We will be addressing these concerns with the proper individuals and make sure that our guest service is better, than you received. If you have any other questions or concerns regarding your stay, please feel free to reach out to us at the hotel.

8/10 Good

Alexis

Stayed 1 night in Jun 2023
Response from AJae B. Front Desk Rep. on Jul 2, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful stay with us! We hope you come and stay with us again!

10/10 Excellent

April

Stayed 1 night in Jun 2023
Response from AJae B. Front Desk Rep. on Jul 2, 2023
Thank you for taking time to give us your feedback. We are happy to hear that you had a fantastic stay with us! We hope to see you again should your travel bring you back this way!

6/10 Okay

Kathleen

Stayed 1 night in Jun 2023
Response from AJae B. Front Desk Rep. on Jul 23, 2023
Thank you for your feedback. If you have questions, comments or concerns about your stay please feel free to reach out to us here at the hotel, so we can make your next stay with us a wonderful experience!

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The handicap room was very comfortable for our Dad who is using a walker.
Stayed 1 night in Jun 2023
Response from Casper Courtyard By Marriott on Jun 25, 2023
Thank you for your feedback! We are happy to hear that the room was very comfortable for your Dad. If you have any other questions or comments regarding your stay, you are more than welcome to reach out to us here at the hotel. We hope to see you again.

10/10 Excellent

Robin, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
C
Response from Casper Courtyard By Marriott on Jun 24, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful stay! We hope to see you again!

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay was clean, quiet and staff was friendly and helpful. Would definitely stay here again in the future travels.
Stayed 1 night in Jun 2023
Response from Casper Courtyard By Marriott on Jun 19, 2023
Thank you for your review! We are happy to hear that you had a wonderful experience! We hope to see you again!

10/10 Excellent

Gord

Stayed 1 night in Jun 2023
Response from Casper Courtyard By Marriott on Jun 19, 2023
Thank you for your review! We are happy to hear that you had a wonderful stay! We hope to see you again!

2/10 Terrible

Julio

Disliked: Staff & service, property conditions & facilities
Nothing been without tv the whole time they never sent anyone to fix it
Stayed 1 night in Jun 2023

10/10 Excellent

Melinda

Stayed 1 night in Jun 2023
Response from Casper Courtyard By Marriott on Jun 12, 2023
Thank you for your feedback! We are happy to hear that you had a wonderful time! We hope to see you again should your travels bring you back this way!

8/10 Good

Charles, Falls Church

Liked: Cleanliness, property conditions & facilities
Hotel is clean; rooms clean and comfy. The staff is average, but tended to be stuck on their iPhones all the time, not welcoming, and seemed not happy at their job. Hotel in good location near stores. Easy drive to downtown and good restaurants.
Stayed 4 nights in Jun 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent highway hotel
The room was very comfortable and clean. I was particularly pleased with the senior friendly bathtub/shower. The lounge off the lobby was an unexpected bonus. The staff were all friendly and helpful with restaurant suggestions.
Stayed 2 nights in May 2023
Response from Casper Courtyard By Marriott on May 28, 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Joshua Bryce

Stayed 1 night in May 2023
Response from Casper Courtyard By Marriott on Jun 19, 2023
Thank you for your review! We are happy to hear that you had a wonderful stay with us! We hope to see you again soon!

8/10 Good

Kodi

Traveled with family
Liked: Cleanliness, staff & service
GM Michelle is awesome! I had a package delivered here and she was awesome getting it for me! One elevator and bar area out of order but they tried to make it all work!
Stayed 2 nights in May 2023
Response from Casper Courtyard By Marriott on May 27, 2023
Thank you for your feedback! We are happy to hear that you had a great stay! We hope to see you again!

8/10 Good

Amy

Stayed 2 nights in May 2023
Response from Casper Courtyard By Marriott on May 27, 2023
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Heather

Stayed 1 night in May 2023
Response from Casper Courtyard By Marriott on May 27, 2023
Thank you for your feedback! We hope to see you again!

10/10 Excellent

ERIN, BOISE

Stayed 1 night in May 2023
Response from Casper Courtyard By Marriott on Jun 5, 2023
Thank you for your feedback! We are happy to hear that you had a great stay with us! We hope to see you again should your travels bring you back this way!