Ratings based on 164 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Nice hotel, close to ever where we needed to goPosted Mar 22, 2018
clean for the most part, just halls need to be cleaner
NicePosted Dec 19, 2017 on Hotels
It was relaxing they even allowed us to stay a little longer so that we could enjoy the pool.
Comment from Hotel Management
Feb 15, 2018 by LucColgrove_HIECasper, Hotel Management
Hi there Socorro! It was a pleasure having you here in our property! We are always looking for ways we can improve, and one of the best ways we can find our shortcomings is through direct guest feedback, such as yours! We appreciate you taking the time to let us know about your stay, and look forward to welcoming you back in the future! Sincerely, Luc C Loyalty Champion
for Everyoneby A verified traveler from Thermopolis, wyoming
Lovely location and close to hospitalPosted Dec 15, 2017
I would stay here again, close to mall and hospital
by A verified traveler from New Orleans
No shower no problemPosted Nov 26, 2017
The shower/tub fixture did not work--so no shower before my early morning trip to the airport. TV remote did not work either. I have no idea why this hotel has good reviews.
for Everyoneby A verified traveler from Wyoming
Staff very friendly and helpful.Posted Nov 26, 2017
Pros: Friendly Staff.
Location: Close to mall and restaurants.
Nice clean hotel, helpful and friendly staff. Nice pool. Room was comfortable
by A verified traveler
Great place to say.Posted Nov 20, 2017 on Hotels
We've stayed here about 6 times now, and it's always nice. Hotel is in great shape, as well as the rooms. And the staff is always friendly and helpful. Many good restaurants are close as well as shopping, with easy access to the interstate.
Posted Nov 13, 2017 on Hotels
Posted Sep 24, 2017 on Hotels
Posted Sep 19, 2017 on Hotels
Overall was a nice place and the service was good. The roll away was old and you coukd8geel the springs through the thin mattress.
for Everyoneby A verified traveler from Colorado
Good location very near to restaurants!Posted Sep 10, 2017
Only problem we had was not being able to get the HD cable channels. Called the front desk for help and they said to check the cord in back of tv (housekeeping could have possibly disconnected it when cleaning room) That not being the problem, she said she would try to see if someone from maintenance would come to check it out. About 15 minutes later she called back and said she was really busy and trying to get to resolve the problem. At that time our 4 year old daughter was trying to get to bed for the night, so I told her that and she said to talk to Tina in the morning upon checkout and she could give us some money off the charge. Is there really no maintenance person who is on call or working that can get to problems that arrive in the evening hours?