Ratings based on 678 Verified Reviews

3.7 out of 5
73% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and friendly budget stay

Posted May 22, 2017
I had some brief business in Casper and having stayed here before I decided to again. It's not top notch but it's clean, comfortable and very friendly. Nice buffet breakfast.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Colorado

Nice Hotel Risky Area

Posted May 17, 2017
Pros: Convenient and a good value
Cons: A little attention to detail.
Although the hotel shows a little of its age (of course, I do to!) the hotel is well maintained and the staff if very friendly and accommodating. Breakfast could use a little attention as the eggs were cold. All-in-all, I would stay here again as it is convenient to major highways and a good value.
Comment from Hotel Management
May 17, 2017 by Terri, Hotel Management
We're sorry you were unhappy- we will work hard to fix the issue that you had. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money.

Posted Apr 12, 2017
The hotel was very close to hiking trails which I was interested in. Staff was nice and breakfast was convient!
Comment from Hotel Management
May 17, 2017 by Terri, Hotel Management
Thank you for staying with us. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Good hotel

Posted Mar 30, 2017
Pros: clean , pool looked nice, good breakfast although being Canadian I don't get the love affair with biscuits and gravy LOL
Cons: getting there was a little hard, long ways down the frontage road
Location: Museum right up the hill beside the place, good dining nearby
Staff was very good, friendly and beyond helpful. Place was very clean. We were just in and out on a road trip but it was great. Wish we could have stayed a few days
Comment from Hotel Management
May 17, 2017 by Terri, Hotel Management
Thank you for staying with us. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
We had a good room near the pool. The staff was nice and helpful.. We would stay here again.
Comment from Hotel Management
May 17, 2017 by Terri, Hotel Management
Thank you for staying with us. We appreciate your business.
2 out of 5
by A verified traveler

Quick stay before trip to airport

Posted Mar 21, 2017
This building is outdated and is nothing special. Feels like the carpeted floor would be crawling with germs. Seems like a typical 80 dollar room these days.
Comment from Hotel Management
Apr 4, 2017 by LQ Customer Care , Hotel Management
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Temperature control was difficult and appliances were noisy.
Comment from Hotel Management
May 17, 2017 by Terri, Hotel Management
We're sorry you were unhappy with you stay. We will work hard on the issues that you had. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location

Posted Mar 17, 2017
Nice and quiet. Ran out of breakfast! Very friendly staff. I would stay there again.
1 out of 5
by A verified traveler

Convenient location..

Posted Mar 17, 2017
Booked a king room for my husband and I, got 2 SMALL double beds and they didnt have our king room available. It was the dirtiest hotel I've ever been in.
Comment from Hotel Management
Mar 20, 2017 by LQ Customer Care , Hotel Management
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care
3 out of 5
by A verified traveler from Seattle

Okay-stay

Posted Mar 13, 2017
Pros: The room was quiet and comfortable.
The Front Desk staff were friendly and helpful, the breakfast was nice, and the room was clean and comfortable. However, the housekeeping staff took their smoke breaks right in front of the side door we used to enter and exit the hotel; it look unprofessional to see them congregate in front of the door and was unpleasant passing through their smoke cloud. Our room was near the hotel laundry and maintenance office. The hall we used was always full of cleaning carts, piles of dirty laundry and we had a great view of the inside of the maintenance office. On our second day, we came back to our room at 1:33 in the afternoon to grab a quick nap before our evening event only to discover our room hadn't been made up yet. In the morning, there were a number of guest out walking their dogs and one morning, a large golden retriever, NO leash, came bounding down the hall at me barking loudly and scaring a women with two toddlers walking back to their room. The room was clean, the bed was comfortable, and it was quiet., but outside of the room, there was definitely room for improvement. Would we stay there again? possibly, but they won't be the first place we look on our next trip to Casper.